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Next Practices in Insurance: Driving Growth with Better Customer Engagement by Kofax, Inc.

December 31, 2012 - (Free Research)
This in-depth resource to discover how innovative insurers are adopting customer-centric practices, such as new capture-enabled technologies to automate and expedite claims processing and customer service. Find out how you can benefit from the adoption of capture technologies within your organisation. 
(WHITE PAPER) READ ABSTRACT |

Case Study: London Life Insurance by Pitney Bowes Business Insight

July 02, 2010 - (Free Research)
London Life Insurance needed to move quickly after it acquired Prudential Insurance’s entire Canadian business operations. London Life wanted to welcome its new client base and maintain its reputation for providing superb customer service. Read on to learn how a new document composition solution allowed for keeping pace with its expanding business. 
(CASE STUDY) READ ABSTRACT |

Making Web 2.0 Work for Your Enterprise: External Deployments by Oracle Corporation

August 01, 2008 - (Free Research)
Discover how several innovative companies are using collaboration, blogging communities, social networks, and related forms of communication to enhance branding, increase reputation among customers and communicate with them, create public support, and increase team productivity and knowledge sharing. 
(WHITE PAPER) READ ABSTRACT |

 Achieving Measurable Gains by Automating Claims Processing by Kofax, Inc.

March 31, 2010 - (Free Research)
This white paper identifies seven levels of claims automation and provides a roadmap that can be followed to enhance claims processing for insurance companies worldwide. 
(WHITE PAPER) READ ABSTRACT |

Big Data in the Insurance Industry by IBM

March 31, 2012 - (Free Research)
Insurers can take three steps to harness an explosion of big data for claims, customer retention and fraud detection. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Fortune 100 Insurance Company and Security Weaver by Security Weaver

November 08, 2010 - (Free Research)
For the VP of Financial Systems for a Fortune 100 Insurance Company, the decision to implement an SAP compliance and reporting solution was initiated as a result of SOX. Now that the Security Weaver solution has been in place for about two years, the VP is convinced that the decision to go with this solution was the best choice for his company. 
(CASE STUDY) READ ABSTRACT |

Driving Storage Efficiency with Real-time Compression by IBM Real-time Compression

December 02, 2010 - (Free Research)
This podcast outlines the steps that the Insurance company took to achieve their IT spend objective and also their long term storage efficiency goals. 
(PODCAST) READ ABSTRACT |

15 Minute Guide to New Account Opening by EMC Corporation

May 2008 - (Free Research)
This guide focuses on the challenges of managing information in the new account opening process, will explain why the enrollment process can be problematic and discuss the opportunities enrollment presents to create a loyal customer. 
(WHITE PAPER) READ ABSTRACT |

ABBYY FlexiCapture Engine Drives Business For the Insurance Industry by ABBYY

May 2012 - (Free Research)
Access this case study to read about how an insurance company leveraged an automated conversion strategy to upload applications almost instantly to their management system. Discover how you can implement a similar system to facilitate the automation of submitting application forms. 
(CASE STUDY) READ ABSTRACT |

Infor CRM Epiphany for Insurance by Infor CRM

July 2009 - (Free Research)
The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business. 
(BROCHURE) READ ABSTRACT |

Modelling the Insurance Enterprise by ComputerWeekly.com

February 2013 - (Free Research)
This report from the Open Group is aimed at managers, architects, and designers that serve the insurance industry or have an interest in integrating the TOGAF and ArchiMate standards. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Large Insurance Provider Automates Invoice Disputes by IBM

December 2010 - (Free Research)
Read this case study to learn how this insurance provider then turned to Teamworks. With Teamworks they were able to implement a process that automates routing of disputes, streamlines research timelines, and gives managers control of all disputes being processed. Learn all of the benefits this insurance company reaped from deploying Teamworks. 
(CASE STUDY) READ ABSTRACT |

Insurance 2020: Innovating beyond Old Models by IBM Line of Business

June 2008 - (Free Research)
Podcast discusses the strategic challenges insurance companies will face in the insurance marketplace of the future and shares ideas for moving from today's realities to tomorrow's potential. 
(PODCAST)

Podcast: Automating Access Certification in Just 17 Days by Aveksa

August 2012 - (Free Research)
This podcast describes why one of your peers implemented a particular IAM solution to automate their certification process and also offers best practices that will help you as you start your own IAM program. 
(PODCAST) READ ABSTRACT |

The Tortoise and the Hare: A Tale of Document Management in Insurance and Banking (By Aberdeen Group) by Kofax, Inc.

March 2012 - (Free Research)
A 2012 survey of 30 insurance and 29 banking organizations took a closer look at how both these organizations are dealing with capture, processing, management, and securing of both paper documents and the resulting unstructured data files. Continue on for findings and recommendations. 
(RESOURCE) READ ABSTRACT |

Using Data Mining to Detect Insurance Fraud by IBM

November 2010 - (Free Research)
Insurers lose millions each year through fraudulent claims. This paper explains how leading insurance companies are using data mining techniques to find fraudulent claims. Read on to learn how to combine powerful analytics with your existing fraud detection and prevention efforts. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Automating Access Certification in Just 17 Days by Aveksa

August 2012 - (Free Research)
This presentation transcript describes the benefits one of your peers enjoyed after implementing a particular IAM solution which helped them automate their certification process. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Workday and Aviva: Seeing the Benefits of a Global View by Workday

December 2012 - (Free Research)
A leading insurance company was faced with an IT nightmare when trying to integrate over 70 separate HR systems. By using a new SaaS HR model, Aviva averted disaster and saved over 50 percent on IT costs in Europe alone within the first year. 
(CASE STUDY) READ ABSTRACT |

Aviva Case Study Video by Workday

March 2013 - (Free Research)
In this short video, an HR leader at one of the world's largest insurance companies discusses how and why his company switched to cloud-based SaaS HR systems. 
(VIDEO) READ ABSTRACT |

Customer Service as a Competitive Advantage: IBM Enterprise Content Management Solutions in Insurance by IBM

March 2008 - (Free Research)
This paper explains how to excel at customer service using the best tools for the task. 
(WHITE PAPER)

Turning the Compliance Challenge into a Business Advantage by SAP America, Inc.

September 2008 - (Free Research)
New rules have spawned an army of consultants, vendors and solutions to address the "compliance" problem. Read this paper to learn how to turn the compliance challenge into a business advantage. 
(WHITE PAPER) READ ABSTRACT |

Seven Corners Meets Travelers’ Needs— Fast and Efficiently—with a Private Cloud Built on Cisco, NetApp, and VMware by Cisco Systems, Inc.

August 2011 - (Free Research)
This paper explores  the success story of a travel insurance company that implemented a private cloud to solve their busines needs. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Ceska Pojistovna by IBM

May 2013 - (Free Research)
Access this exclusive resource to learn how a large European insurance company was able to cut costs and boost IT efficiency by utilizing a centralized monitoring and management solution to gain real-time visibility into resource performance and usage in their IT environment. 
(CASE STUDY) READ ABSTRACT |

Automating Build-to-Deploy DevOps: A Case Study by OpenMake Software

October 2012 - (Free Research)
This case study shows how a major insurance company deployed DevOps for automating a hands-free and script-free build to deploy process. Watch now to discover the benefits they were able to achieve. 
(VIDEOCAST) READ ABSTRACT |

Data Breaches in the US by Quantum Corporation

July 2009 - (Free Research)
Learn the specifics of how, what and when data breaches occur in the United States by viewing this sales tool. Discover how much data was compromised by lost backup tapes, computer theft and lockbox theft from various organizations like health insurance companies, banks and federal departments. 
(ASSESSMENT TOOL) READ ABSTRACT |

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