This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. 

This article is intended for IT managers and storage architects familiar with HPC applications and data requirements in the organization. 

In a series of three articles, this E-Guide introduces technology from Peer Software – designed to optimize file availability and collaboration across the WAN. 

This podcast explores the business value of product lifecycle management (PLM) in an uncertain economy and explores SAP's approach to becoming more innovative, agile and efficient. 

ECI's 1Net architecture helps service providers converge core Ethernet and DWDM networks for increased service flexibility while lowering operating and capital expenses. ECI's converged network not only addresses the needs of operators, but also sets a new standard for network efficiency and service quality. Read this whitepaper to find out more. 

This paper explores the concepts of sales growth in relation to understanding who your customers are, connecting a go-to-market strategy with technology, and using technology to sharpen internal practices. 

In this transcript, you'll learn about the newest advances in open storage and SSD technologies and find out about an innovative approach that combines these technologies to deliver fast, simple, innovative new tools for storage management. 

In this podcast, you'll learn about the newest advances in open storage and SSD technologies and find out about an innovative approach that combines these technologies to deliver fast, simple, innovative new tools for storage management. 

In this video, learn some introductory facts about remote I/O, whether remote or expansion I/O is the more cost-effective solution for your organization, and how AutomationDirect's hardware can meet your remote I/O needs. 

In this transcript, you'll learn about the newest advances in open storage and SSD technologies and find out about an innovative approach that combines these technologies to deliver fast, simple, innovative new tools for storage management. 

In this Mediacast, you'll learn about the newest advances in open storage and SSD technologies and find out about an innovative approach that combines these technologies to deliver fast, simple, innovative new tools for storage management. 

In this multimedia demo, learn how Pivotal CRM's flexible, innovative features and design give sales users an edge and make them feel the system was built just for them. 

This technical white paper discusses the features, benefits, and usage scenarios for RDS and is intended for server administrators who are already familiar with RDS as well as those server administrators who want to learn more about Microsoft's desktop and presentation virtualization technologies.