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Integrating IBM WebSphere Portal and IBM Mashup Center Software by IBM

March 06, 2009 - (Free Research)
This white paper outlines the potential integration options between IBM WebSphere® Portal and IBM Mashup Center software. Organizations can implement these integration options to achieve greater flexibility while lowering costs. 
(WHITE PAPER) READ ABSTRACT |

How Do You Measure Up Against Top IT Service Provider Benchmarks? 13 Must See Charts by Autotask Corporation

February 04, 2014 - (Free Research)
This graphic whitepaper features 13 charts that will show you how your IT department compares to some of the top service providers. 
(WHITE PAPER) READ ABSTRACT |

Which chart or graph is right for you? by Tableau Software

January 31, 2013 - (Free Research)
This paper answers questions about how to select the best charts for the type of data you're analyzing and the questions you want to answer. 
(WHITE PAPER) READ ABSTRACT |

Service and Support: Made to Measure Using Consona Analytics as a Roadmap to Success by Consona Corporation

October 01, 2009 - (Free Research)
Management 101 tells us that success in business starts with setting goals and measuring progress toward them. Service and support success requires that all stakeholders know where they’re going and how they’re doing. 
(WHITE PAPER) READ ABSTRACT |

ESRI Ensures a Single, Seamless Conversation with Customers Across All Channels by Genesys

February 28, 2013 - (Free Research)
This case study reveals how Esri, a leading provider of GIS mapping software, redesigned the overall customer service experience in order to better support changing customer demands and improve interactions across all channels. 
(CASE STUDY) READ ABSTRACT |

Web 2.0 at Work: Departmental Use Cases by Oracle Corporation

August 01, 2008 - (Free Research)
With the introduction of Web 2.0 technologies into your enterprise, you can greatly increase the value of your company's most important assets. Leading companies are harnessing Web 2.0 technologies and applying them to build their next-generation workplaces. 
(WHITE PAPER) READ ABSTRACT |

From MDM To Automation, CPI Charts Course For Managed Services Success With N-ABLE by N-able Technologies

October 02, 2013 - (Free Research)
Read this whitepaper to find out why CPI chose N-able to help them move past traditional product-based delivery sales model and achieve greater growth. 
(WHITE PAPER) READ ABSTRACT |

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud

The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future. 
(ASP & SOFTWARE PRODUCT)

MapInfo Professional v10.5 by Pitney Bowes Business Insight

October 07, 2010 - (Free Research)
Helps organizations visualize data on a map so they can easily determine relationships between data and geography. 
(DOWNLOAD) READ ABSTRACT |

Cognos Business Intelligence for Report Authors by IBM

May 04, 2012 - (Free Research)
This webcast shows the features of IBM Cognos Business Intelligence for report authors, detailing how the author can create, manage and analyze a professional report easily accessible by any manager on or off the network. Discover how to use the interactive dashboards, create color-coded charts, integrate external data with platform data and more. 
(WEBCAST) READ ABSTRACT |

Trust in Your Cloud by VMware, Inc.

September 15, 2011 - (Free Research)
Cloud computing is a new model for IT services leveraging the efficient pooling of an on-demand, self managed virtual infrastructure consumed as a service. Working in concert with the security partner ecosystem, VMware is helping businesses of all sizes migrate to secure cloud computing. 
(VIDEO) READ ABSTRACT |

Briefing: Handheld PCs, smart phones and mobile payments. by ComputerWeekly.com

April 23, 2012 - (Free Research)
The latest trends, market research and analysis, on handheld PCs, smartphones, and the mobile payment market from KPMG. 
(IT BRIEFING) READ ABSTRACT |

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company)

WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications. 
(SOFTWARE PRODUCT)

Enterprise Mobility Guide 2011 by Sybase, an SAP company

May 27, 2011 - (Free Research)
Mobile apps and tablets are transforming enterprises across the globe right now. How can you be sure you're staying ahead of the curve while increasing productivity and enhancing customer satisfaction? Get the The Enterprise Mobility Guide 2011. 
(WHITE PAPER) READ ABSTRACT |

The Innovation Barrier, Part 2: Symptoms, Solutions, and the Impact on Equipment Manufacturers by Fanfare

November 16, 2007 - (Free Research)
This paper is the second in a two-part series exploring the innovation barrier – the point at which testing can no longer keep pace with development in the equipment manufacturing industry. It examines the innovation barrier’s symptoms – from slowdowns in development to mounting quality issues – and the potential impact on equipment manufacturers. 
(WHITE PAPER) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 05, 2011 - (Free Research)
Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 
(IT BRIEFING) READ ABSTRACT |

Aberdeen Research: BI for LOB Leaders by IBM

July 31, 2011 - (Free Research)
This research presents a demonstrable connection between analytical adoption, and elevated business performance. This report is based on feedback from 222 executives in May and June 2011, across the globe. 
(ANALYST REPORT) READ ABSTRACT |

Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase

Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone. 
(ASP)

Analyst's take: Benefits of Alpha ImageWorks 9000 for healthcare providers by ComputerWeekly.com

January 24, 2011 - (Free Research)
Alpha ImageWorks 9000 centralizes patient records into a single, secure repository, providing easy access, accelerated processing time and billing, and significant time saving in reviewing patient records. 
(WHITE PAPER) READ ABSTRACT |

Frost and Sullivan Best Practices Research: 2013 Global Workload Management Technology Innovation Award by Genesys

August 14, 2013 - (Free Research)
Managing each customer service agent's workload has become a priority for customer-focused companies, as more customers and more channels of communication are common. In this resource, explore how successful workload management can help your service organization address the challenges of modern customer relationship management (CRM). 
(WHITE PAPER) READ ABSTRACT |

Let Customer Feedback Do the Driving by SPSS Inc. Worldwide Headquarters

May 31, 2007 - (Free Research)
As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation. 
(WHITE PAPER) READ ABSTRACT |

The Power of Many: ABC's of Collaborative Innovation throughout Extended Enterprise by IBM Line of Business

April 2007 - (Free Research)
The IBM Global CEO Study 2006 found that, to drive innovation, many top CEOs are collaborating beyond their organizations - with their extended networks of suppliers, customers, business partners and others 
(WHITE PAPER)

Achieve process innovation through business process management by IBM

November 2013 - (Free Research)
The reality of today's empowered consumer has made it imperative for you to provide superior customer interactions at every opportunity. What is needed is a holistic approach to business process to serve the goal of delivering a world class customer experience. 
(WHITE PAPER) READ ABSTRACT |

Turbocharge Your Business: Leveraging SaaS to Drive Innovation and Results by IBM

August 2013 - (Free Research)
Market forces are driving business leaders to innovate, and fast. Cloud solutions, and specifically Software as a Service, can be a key enabler for accelerating the innovation process. Learn how sales, finance, marketing, procurement, and supply chain leaders are leveraging SaaS to become more agile and serve the customer better. 
(WEBCAST) READ ABSTRACT |

Transformation Through Innovation by ComputerWeekly.com

December 2013 - (Free Research)
David Cooper, CIO of British Gas discusses how to transform an IT organisation into an innovative force within a business while reducing the cost of change in this PowerPoint presentation. 
(PRESENTATION) READ ABSTRACT |

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