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Featured Sponsors
Make CRM Work the Way Salespeople Do by Oracle Corporation
October 08, 2009 - (Free Research)
This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.
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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft
July 25, 2008 - (Free Research)
After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
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Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace? by Oracle Corporation
October 02, 2009 - (Free Research)
According to the 2009 COLLOQUY Loyalty Marketing Census, while the average household is enrolled in 14.1 loyalty programs, they're only active in 6.2 programs. In fact, poorly implemented loyalty strategies can actually diminish customer loyalty. So what do you do? Find out in this new complimentary white paper by Peppers & Rogers Group and Oracle.
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Differentiate Your Company with Complete CRM by Oracle Corporation
June 10, 2009 - (Free Research)
This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
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Increasing ROI with Data Services by Oracle Corporation
August 14, 2008 - (Free Research)
This white paper will address data services implementation and the role of Oracle Data Service Integrator in that process. It will describe the technical benefits of a data services implementation within the context of initiatives to promote business process management (BPM), service-oriented architecture (SOA), portal projects, and BI.
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Get More Value for Less Money with Microsoft Dynamics CRM Online by Microsoft
December 18, 2009 - (Free Research)
Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a low monthly cost - the best value on the market today. For Salesforce.com and Oracle CRM On Demand customers, it gets even better! Eligible organizations can get six months of Microsoft Dynamics CRM Online - at no charge.
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Video White Paper: Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation
June 10, 2009 - (Free Research)
The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.
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Enhance Customer Loyalty through Higher Responsiveness by Oracle Corporation
April 01, 2009 - (Free Research)
The user experience associated with web applications relies in large part on the availability and management of their session data, its persistence, and its management. This white paper focuses on the topic of data availability and management for mission-critical web applications.
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Self-Service That Really Serves by Oracle Corporation
June 10, 2009 - (Free Research)
To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.
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Creating Enduring Customer Relationships by Oracle Corporation
June 10, 2009 - (Free Research)
Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.
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Surviving and Thriving in the Customer-Driven Age by Oracle Corporation
September 2008 - (Free Research)
The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities.
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Discount Tire Accelerates Its E-Commerce Business With Red Hat Satellite And IBM by Red Hat
July 2009 - (Free Research)
In 2000, Discount Tire Company decided to bring management of its e-commerce infrastructure in-house after having outsourced it for several years. Learn how they turned to the rock-solid reliability of Red Hat's Enterprise Linux platform to handle the task of supporting their new e-commerce environment.
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Key Trends in B2B Ecommerce by Elastic Path
November 2009 - (Free Research)
Join Brian Walker as he discusses emerging trends within B2B eCommerce for you to use in evolving your own B2B online experience.
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Fast, Affordable SAP for Mid-market Chemicals: Advance your Business Agility by Atos Origin
November 2009 - (Free Research)
This product brochure highlights how mid-market Chemicals companies now have a full SAP solution specifically designed for them through the collaboration of Atos Origin and SAP. The solution is a rapid implementation of SAP and ongoing support services with per-user pricing that fits the budget of this target market.
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Presentation Transcript: MS SQL Server 2008 by Fusion-IO
September 2009 - (Free Research)
Check out this transcript of a presentation given by Sumeet Bansal, Fusion-io Principal Solutions Architect, to learn how Fusion-io solutions enhance SQL server performance, improve customer experience, and optimize storage management systems.
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Oracle Database 11g for Data Warehousing and Business Intelligence by Oracle Corporation
October 2007 - (Free Research)
This white-paper provides an overview of Oracle Database 11g's capabilities for data warehousing, and discuses its key features and technologies. Discover how to integrate information, perform fast queries, scale to very large data volumes, and more.
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SUN REFERENCE ARCHITECTURE FOR ORACLE 11g GRID by Sun Microsystems, Inc.
October 2008 - (Free Research)
This document is intended for executives evaluating the use of a horizontally scalable grid for database application deployment, as well as project managers, system engineers, integration specialists, and other technical staff looking to design, implement, and tune database applications in a grid computing environment.
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Lower IT Costs with Oracle Database 11g Release 2 by Oracle Corporation
September 2009 - (Free Research)
Learn how you can transform your business, budgets, and service levels with Oracle Database 11g Release 2. You’ll discover how its new options and features can help you reduce server and storage costs, improve query performance, and ensure availability during database application upgrades.
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WebLogic Suite ActiveCache and Increasing ROI: A Technical Perspective by Oracle Corporation
September 2009 - (Free Research)
Oracle ActiveCache enables organizations to predictably scale applications running on Oracle WebLogic Server with simplified integration to Oracle Coherence. Learn more about the benefits of Oracle ActiveCache in this free white paper.
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Enterprise Data Services in SOA using ODI Suite by Oracle Corporation
February 2009 - (Free Research)
This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing how just how valuable, and complex,
business data is for the businesses that rely on it.
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Benefits of Oracle Database 11g by Oracle Corporation
December 2009 - (Free Research)
Learn about some of our customers' favorite new features of Oracle Database 11g Release 2. Find out why this latest release is leaps and bounds better than Oracle Database 10g Release 2.
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