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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..
WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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Foglight - Application Management to Unify IT and the Business by Dell Software.
Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more...
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Document Process Automation for customer orders by Esker Inc.

January 2008 - (Free Research)
This white paper focuses on DPA of order management processes governing incoming documents, and more specifically on customer orders (incoming documents also include supplier invoices). 
(WHITE PAPER) READ ABSTRACT |

Automated Sales Order Processing with SAP Solutions by Esker Inc.

February 2008 - (Free Research)
Don't miss this opportunity to see how document process automation for customer orders can help your company improve key performance indicators. 
(WEBCAST) READ ABSTRACT |

Integrate Automated Order Processing with SAP Applications by Esker Inc.

January 2008 - (Free Research)
Inefficient sales order processing can cause companies to miss tremendous opportunities for improved profitability. Learn how automating the sales order process can eliminate the inefficiencies and limitations of manual order processing. 
(WHITE PAPER) READ ABSTRACT |

How Automated Order Processing Can Benefit Life Sciences Corporations by Esker Inc.

July 2013 - (Free Research)
This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes. 
(WHITE PAPER) READ ABSTRACT |

Automate Fax and E-mail Orders into Your SAP Systems by Esker Inc.

July 2013 - (Free Research)
If your company is looking to overcome the challenges of fax and e-mail customer orders while gaining the efficiencies of automated, electronic processing of transactions into your SAP system, then read this white paper as it outlines essential factors you must consider first. 
(WHITE PAPER) READ ABSTRACT |

Warehouse Management Better Business Practices: Cycle and Annual Counting by VAI, Vormittag Associates, Inc.

February 2009 - (Free Research)
This first chapter of Better Business Practices Series, explores the many benefits of cycle counting. Chief among them is the elimination of an annual physical count of your inventory. While cycle counting is the preferred inventory counting process, many companies still conduct annual counts. 
(BOOK) READ ABSTRACT |

Oracle Business Intelligence Applications Overview by Oracle Corporation

January 2011 - (Free Research)
This paper explains how Oracle Business Intelligence (BI) Applications are complete, prebuilt BI solutions that deliver intuitive, role-based intelligence for everyone in an organization - from front line employees to senior management - that enable better decisions, actions, and business processes. 
(WHITE PAPER) READ ABSTRACT |

Simplifying the Making of Complex Products by Epicor Software Corporation

June 2012 - (Free Research)
Enterprise resource planning (ERP) software can be one of the best tools in your IT arsenal, but only if you have a system in place that is right for your particular business needs. Read this white paper to learn how a fully integrated ERP suite can help ease your product launch by giving you visibility into all of critical business data. 
(WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

How to write a RFP for Master Data Management: 10 Common Mistakes to Avoid by Siperian, Inc.

September 2007 - (Free Research)
Critical master data management (MDM) functionality can be easily overlooked when request for proposals (RFPs) are narrowly focused on a single business data type. Ensure success by avoiding 10 costly mistakes when writing your RFP. 
(WHITE PAPER) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. 
(CASE STUDY) READ ABSTRACT |

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.

September 2011 - (Free Research)
Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices. 
(WEBCAST) READ ABSTRACT |

A Frost & Sullivan White Paper: Beyond BPM-Enterprise Workload Management Reduces Costs and Improves Customer Service by Genesys

August 2013 - (Free Research)
To meet the increasing demands of customers in today's fast-paced marketplace, you need a way to effectively assign work and monitor completion. Download this resource to get a more in-depth look at the shortcomings of traditional customer service processes, and learn how enterprise workload management can help you overcome these issues. 
(WHITE PAPER) READ ABSTRACT |

Supply Chain Management in Kraft by Board International

June 2008 - (Free Research)
In order to maintain its market leadership, Kraft Food's products should reach their destinations faster and faster, but in the most effective way. 
(CASE STUDY) READ ABSTRACT |

EdgePlatform for Application Acceleration and Delivery by Akamai Technologies

The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity. 
(SOFTWARE PRODUCT)

The Semantic Dialogues by Progress

August 2009 - (Free Research)
The Semantic Dialogues tells the story of how National Networks, a fictional telecommunications service provider, pursued and achieved data interoperability within their SOA. 
(EBOOK) READ ABSTRACT |

Constellation Energy Group by EMC Corporation

June 2008 - (Free Research)
In its quest to fully leverage the new technologies, Constellation energy realized it needed to integrate them to one another, as well as integrate them with other business processes and applications. 
(WHITE PAPER) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

Hartford Hospital - Reducing Costs While Enhancing Patient Care by Iron Mountain

March 2012 - (Free Research)
This case study examines how Hartford Hospital outsourced its medical records management without service interruption, ensuring the highest level of patient care while reducing costs. read on to find out how they did it. 
(CASE STUDY) READ ABSTRACT |

IBM Tivoli Service Request Manager White Paper by IBM

January 2010 - (Free Research)
This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper. 
(WHITE PAPER) READ ABSTRACT |

The A to Z of Mobile Workforce Scheduling Optimization by ClickSoftware

December 2011 - (Free Research)
This resource offers key advice and recommendations for strategically choosing and implementing an effective mobile workforce scheduling optimization strategy. Continue reading to learn all you need to know to realize workforce scheduling success today. 
(WHITE PAPER) READ ABSTRACT |

Cricket Communications Turns to Splunk for Assuring Automated Service Management by Splunk

February 2012 - (Free Research)
Keeping up with a quickly expanding business is difficult if you do not have the right tools. Read on to learn how Cricket Communications handled its growing business' operations with an enterprise application, data and operational management system. 
(WHITE PAPER) READ ABSTRACT |

Integrate Rational ALM applications with SAP Solution Manager by IBM

December 2012 - (Free Research)
To support effective collaboration, IT teams need to unify and expedite the delivery of SAP and other critical business systems. In this resource, learn how to leverage an ALM platform and other tools that help your respond to the difficulty of managing change in SAP environments quickly and without breaking the bank. 
(WHITE PAPER) READ ABSTRACT |

Sauder Woodworking: Enhancing the Lean Journey by SAP America, Inc.

July 1967 - (Free Research)
In this case study learn how Sauder Woodworking was able to increase visibility on execution processes, improve manufacturing flow and efficiency by following a strategic direction for lean manufacturing, and simplify work order reporting by using SAP ERP 
(CASE STUDY) READ ABSTRACT |

Implementing Database Security and Auditing - Authentication and Password Security by IBM

May 2011 - (Free Research)
In order to secure your database, you need an authentication process to identify users before allowing any activities. In this chapter, explore the authentication process and learn best practices for authentication and user account management. 
(EBOOK) READ ABSTRACT |

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