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InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM..
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Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company)

Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Why Business Rules: A Case for Business Consumers of Information Technology by ILOG Inc

April 2008 - (Free Research)
This paper examines the relationship between business and IT groups within the typical enterprise and explores how the implementation of a Business Rules Management System (BRMS) allows both groups to find common ground. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IFS Enterprise Asset Management - EAM / CMMS by IFS

IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Consulting Methodologies -- Disaster Recovery Planning by Info-Tech Research

September 2003 - (Paid)
A serious security breach or a threat to business continuity can lead not only to critical business damage and loss, but can also undermine the credibility of your IT department. Understand your current state, mitigate your risks, and plan for recovery. 
(ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

California Institute for Telecommunications and Information Technology (Calit2) Uses Kognitio WX(2) for CAMERA Project by Kognitio

July 2007 - (Free Research)
In this case study Calit2 and Cyberinfrastructure for Advanced Marine Microbial Ecology Research and Analysis (CAMERA) develop a cost-effective, high-performance environment where researchers have unlimited access to the existing genomics data. 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

AT&T Business Continuity Survey: 2008 by AT&T Corp

September 2008 - (Free Research)
The goal of this business continuity survey was to learn what these executives were doing about business continuity, and how it figured in their overall IT strategy. 
(WHITE PAPER) GO TO WHITE PAPER

Uniting IT with Business through ITSM: Oracle Leads the Charge by Oracle Corporation.

February 2008 - (Free Research)
This report highlights Oracle’s Upgrade Management Service as a solution enabling organizations to unify business and IT with the shared goal of delivering value to the customer. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How To Manage The Mobile Work Environment Like The Wired World: Best Practices for a Secure and Productive Mobile Platform by Fiberlink Communications

June 2008 - (Free Research)
This paper discusses the inherent risks of the mobile blind spot, the best practices for a mobile environment, and how Fiberlink Communications helps organizations control and manage the mobile fleet 24/7. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Driving Lean Supply Chains through Improved Information Flow and Supply Chain Visibility by Epicor Software Corporation.

July 2008 - (Free Research)
For companies looking to boost their results in lean initiatives by utilizing existing resources to their fullest; tools such as Advanced Planning and Scheduling (APS) solutions offer great value. 
(VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

The Spirit of Innovation by AT&T Corp

October 2008 - (Free Research)
Overall, this survey results reflect an innovative spirit with a bias toward spending on tried-and-true technologies and a more discerning eye toward entrepreneurial ones. 
(WHITE PAPER) GO TO WHITE PAPER

IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing by IFS

IFS offers a proven solution for machinery manufacturers who produce, deliver & service their products based on unique customer requirements, using either predefined product configurations or custom engineering. IFS helps coordinate complex order-driven & mixed-mode manufacturing and purchasing of material. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Quest MessageStats™ by Quest Software, Inc

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Patch Management: A Practical Guide to Building an Effective Patch Management Process by Dell, Inc

May 2008 - (Free Research)
This document presents the essential elements for an effective Security Vulnerability and Patch Management Program. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Continuing IT Excellence by Simplifying Remote Desktop Access by Citrix Online - GotoMyPC

July 2008 - (Free Research)
Through GoToMyPC Corporate we provide not just better service to citizens but much more timely delivery of services. The mission of Fulton County's Department of Information Technology is to provide public services to county constituents by leverag… 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

5 Strategies for Going Green: Easy IT Strategies That save Money & Help the Environment by Cisco Systems, Inc

February 2008 - (Free Research)
Smart information technology (IT) practices can reduce the environmental impact of conducting business, and help small and medium-sized businesses (SMBs) reduce expenses. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Baking Securing into the Network Infrastructure by CDW Corporation

June 2008 - (Free Research)
This expert videocast details the ways that IT and IS technology have merged to provide complimentary capabilities and how these features can provide extra security for your company. 
(VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company)

Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

ITIL Now - A Stepped Approach by Numara Software

April 2008 - (Free Research)
Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes such as configurations, incidents, problems, and service level management. 
(WEBCAST) READ ABSTRACT | GO TO WEBCAST

6 Steps To ERP Implementation Success by IFS

February 2008 - (Free Research)
Implementing ERP, CRM, EAM is complicated. Here are six simple steps to take in order to manage that complexity. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Increase Operational Efficiency by Outsourcing by Cisco Systems, Inc

February 2008 - (Free Research)
Read this paper to learn how to increase operational efficiency by outsourcing. There are only so many hours in the day. Do you really want your employees spending valuable time managing your business's information technology (IT) system? 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ERP for Service Organizations by Epicor Software Corporation.

Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation.

Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Data Center Waterless Fire Suppression System – Asset Protection by Peripheral Manufacturing Inc.

Aero-K® - Waterless,Fast, Safe and Reliable potassium based aerosol Fire Suppression Systems that extinguishes fire in seconds, is environmentally friendly and protects electronic equipment, media and personnel. 
(HARDWARE PRODUCT) GO TO DETAILED REPORT

Essential Standby Generator System Requirements for Next Generation Data Centers by APC

August 2008 - (Free Research)
Effective standby generator system installations must address the known problems and challenges relating to current and past designs. This paper presents a categorized and prioritized overview of generator system challenges. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies (E-mail this company)

Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

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