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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more...
>> Discover more offerings from SAP America, Inc..
WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
>> Discover more offerings from Information Builders Inc..
Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more...
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Location, Location, Location! Best Practices for Selecting Onshore, Nearshore or Offshore Technology Services by Fairway Technologies, Inc.

November 02, 2010 - (Free Research)
This white paper provides an overview of ITO, presents benefit and risk assessments of onshore, nearshore and offshore ITO, and offers best practices to assist in selecting an ITO provider. This paper is based on research compiled from published literature as well as interviews and surveys of technology professionals possessing ITO experience. 
(WHITE PAPER) READ ABSTRACT |

The Business Case for Outsourcing to Vietnam by LogiGear Corporation

June 14, 2011 - (Free Research)
This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam. 
(WHITE PAPER) READ ABSTRACT |

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market by ComputerWeekly.com

July 15, 2010 - (Free Research)
EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey. 
(WHITE PAPER) READ ABSTRACT |

Service excellence and Managed Print Services by ComputerWeekly.com

September 27, 2012 - (Free Research)
First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom. 
(ANALYST REPORT) READ ABSTRACT |

SunGard Cloud Computing: Resiliency is the Key to Success by SunGard Availability Services

August 18, 2010 - (Free Research)
Welcome to cloud computing. This white paper will briefly explain what cloud computing is, review the facts which underlie the hyperbole, and will consider both the benefits and challenges that it brings to organizations. 
(WHITE PAPER) READ ABSTRACT |

USENIX HotCloud '10 by Novell, Inc.

October 21, 2010 - (Free Research)
This paper describes infrastructure software for this new IT landscape. It will discuss the service-oriented distributed management necessary to create an IT platform. 
(WHITE PAPER) READ ABSTRACT |

Mitigating the Risks of Outsourcing by Hewlett-Packard Company

November 06, 2013 - (Free Research)
When opting for an outsourcing program, CIOs should check the reliability, financial stability and reputation of service providers, advices Shailesh Joshi, head of corporate IT at Godrej Industries. Get further outsourcing insights in this resource. 
(WHITE PAPER) READ ABSTRACT |

Outsourcing the problem of software security by ComputerWeekly.com

July 10, 2012 - (Free Research)
This report from analyst group Quocirca assess the benefits of using on-demand services to ensure security throughout the application life cycle. 
(ANALYST REPORT) READ ABSTRACT |

Virtual and Superior: How to Build Teams that Get Things Done by Citrix

September 12, 2012 - (Free Research)
This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork. 
(WHITE PAPER) READ ABSTRACT |

The next frontier for managed print services by ComputerWeekly.com

February 18, 2013 - (Free Research)
MPS is extending beyond the enterprise to address requirements of mobile and remote workers, say analysts Louella Fernandes and Clive Longbottom. 
(ANALYST REPORT) READ ABSTRACT |

Making Sense of Big Data in the Petabyte Age by ComputerWeekly.com

July 10, 2012 - (Free Research)
This report from Cognizant offers advice on the roadmap organisations should follow to survive the Petabyte Age. 
(EBRIEF) READ ABSTRACT |

Equip technical staff with business expertise to get ahead by ComputerWeekly.com

December 03, 2010 - (Free Research)
As outsourcing, global commerce and constantly improving technologycontinue to change the business world, specialized professionals like scientists,engineers and information technology (IT) workers are increasingly beingasked to take on more business-oriented tasks. 
(WHITE PAPER) READ ABSTRACT |

Why Business Rules: A Case for Business Consumers of Information Technology by ILOG, an IBM Company

April 2008 - (Free Research)
This paper examines the relationship between business and IT groups within the typical enterprise and explores how the implementation of a Business Rules Management System (BRMS) allows both groups to find common ground. 
(WHITE PAPER) READ ABSTRACT |

Multiple Country Implementation — Influencing Factors and Approaches by ComputerWeekly.com

August 2012 - (Free Research)
This report from Cognizant explains the key factors which influence a multi-country solution development and implementation, along with the industry best practices and their key features. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com

December 2011 - (Free Research)
In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now. 
(EZINE)

Case Study - System One by Webroot

May 2013 - (Free Research)
This brief case study demonstrates how System One Services, a provider of technical outsourcing solutions for clients in the energy, discovered an endpoint protection system that enhanced mobile user protection and reduced network bandwidth while providing vastly improved endpoint security. 
(CASE STUDY) READ ABSTRACT |

Presentation Transcript: Inside The Cloud, Key Security Factors When Considering Managed Services by AT&T Corp

December 2009 - (Free Research)
This Presentation Transcript offers an overview of the cloud computing landscape as it relates to information security. Few organizations realize the vast and inherent risks that cloud computing presents, including data exposure, data loss, and a compromised infrastructure. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Maximising automation and the industrialisation of IT by ComputerWeekly.com

December 2012 - (Free Research)
This report from analysts Bob Tarzey and Clive Longbottom makes the case for automation in IT operations management. 
(ANALYST REPORT) READ ABSTRACT |

ISG Outsourcing Index (EMEA) by ComputerWeekly.com

April 2013 - (Free Research)
The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends. 
(IT BRIEFING) READ ABSTRACT |

Computer Weekly - 13 December 2011: Read this week’s special issue announcing the UKtech50 – the 50 most influential people in UK IT. by ComputerWeekly.com

December 2011 - (Free Research)
In this week's special issue of Computer Weekly, we reveal the UKtech50 - our list of the 50 most influential people in UK IT. This year's winner is Mike Lynch, CEO of Autonomy, who talks in an exclusive interview about his hopes for the UK technology industry, and life at HP since the company's 7bn GBP acquisition. Download the new issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com

November 2011 - (Free Research)
In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now. 
(EZINE)

CIO Tips for Seeing the ITIL Light by FrontRange Solutions Inc.

July 2013 - (Free Research)
CIOs often struggle to understand how the IT Infrastructure Library (ITIL) framework can be beneficial to their organization. This expert e-guide will help make the business case for ITIL adoption, providing an overview of the monetary benefits of ITIL as well as tips for viewing ITIL technology in a friendlier light. 
(EGUIDE) READ ABSTRACT |

11 Questions Every CIO Should Ask Their IT Manager by Red Hat and JBoss

June 2009 - (Free Research)
What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com

March 2013 - (Free Research)
In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now. 
(EZINE) READ ABSTRACT |

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