The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..
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		Enterprise Engineer 3.5 by McLaren Software. McLaren's Enterprise Engineer application suite assures the integrity of your asset documentation, providing a single point of control to manage the lifecycle of asset related more... >> Discover more offerings from McLaren Software.

Location, Location, Location! Best Practices for Selecting Onshore, Nearshore or Offshore Technology Services by Fairway Technologies, Inc. November 02, 2010 - (Free Research) This white paper provides an overview of ITO, presents benefit and risk assessments of onshore, nearshore and offshore ITO, and offers best practices to assist in selecting an ITO provider. This paper is based on research compiled from published literature as well as interviews and surveys of technology professionals possessing ITO experience.  (WHITE PAPER) READ ABSTRACT |

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market by ComputerWeekly.com July 15, 2010 - (Free Research) EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey.  (WHITE PAPER) READ ABSTRACT |

The Business Case for Outsourcing to Vietnam by LogiGear Corporation June 14, 2011 - (Free Research) This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam.  (WHITE PAPER) READ ABSTRACT |

SunGard Cloud Computing: Resiliency is the Key to Success by SunGard Availability Services August 18, 2010 - (Free Research) Welcome to cloud computing. This white paper will briefly explain what cloud computing is, review the facts which underlie the hyperbole, and will consider both the benefits and challenges that it brings to organizations.  (WHITE PAPER) READ ABSTRACT |

Service excellence and Managed Print Services by ComputerWeekly.com September 27, 2012 - (Free Research) First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom.  (ANALYST REPORT) READ ABSTRACT |

USENIX HotCloud '10 by Novell, Inc. October 21, 2010 - (Free Research) This paper describes infrastructure software for this new IT landscape. It will discuss the service-oriented distributed management necessary to create an IT platform.  (WHITE PAPER) READ ABSTRACT |

Outsourcing the problem of software security by ComputerWeekly.com July 10, 2012 - (Free Research) This report from analyst group Quocirca assess the benefits of using on-demand services to ensure security throughout the application life cycle.  (ANALYST REPORT) READ ABSTRACT |

The next frontier for managed print services by ComputerWeekly.com February 18, 2013 - (Free Research) MPS is extending beyond the enterprise to address requirements of mobile and remote workers, say analysts Louella Fernandes and Clive Longbottom.  (ANALYST REPORT) READ ABSTRACT |

Making Sense of Big Data in the Petabyte Age by ComputerWeekly.com July 10, 2012 - (Free Research) This report from Cognizant offers advice on the roadmap organisations should follow to survive the Petabyte Age.  (EBRIEF) READ ABSTRACT |

Equip technical staff with business expertise to get ahead by ComputerWeekly.com December 03, 2010 - (Free Research) As outsourcing, global commerce and constantly improving technologycontinue to change the business world, specialized professionals like scientists,engineers and information technology (IT) workers are increasingly beingasked to take on more business-oriented tasks.  (WHITE PAPER) READ ABSTRACT |

Learn how Kofax simplified communication for Austrian Airlines by Kofax, Inc. February 21, 2013 - (Free Research) This brief video demonstrates how Austrian Airlines leveraged business communication server technology automatically convert information between airline-specific formats and other standard formats such as email, enabling easy communication without specialized equipment.  (VIDEO) READ ABSTRACT |

Learn why Suncorp chose Kofax to help them go paperless. by Kofax, Inc. February 21, 2013 - (Free Research) This brief video demonstrates how Suncorp Bank employed a document management partner to help them go paperless in just four months. View now to learn how they were able to streamline operations, increase productivity & better engage with their customers for a competitive advantage & growth.  (VIDEO) READ ABSTRACT |

Learn how Swiss Post solutions cut document management costs with Kofax. by Kofax, Inc. February 21, 2013 - (Free Research) This brief video testimonial demonstrates how, by automating their information-intensive processes, Swiss post Solutions was able to streamline operations, increase productivity & better engage with their customers for a competitive advantage & growth.  (VIDEO) READ ABSTRACT |

Multiple Country Implementation — Influencing Factors and Approaches by ComputerWeekly.com August 31, 2012 - (Free Research) This report from Cognizant explains the key factors which influence a multi-country solution development and implementation, along with the industry best practices and their key features.  (ESSENTIAL GUIDE) READ ABSTRACT |

Case Study - System One by Webroot May 17, 2013 - (Free Research) This brief case study demonstrates how System One Services, a provider of technical outsourcing solutions for clients in the energy, discovered an endpoint protection system that enhanced mobile user protection and reduced network bandwidth while providing vastly improved endpoint security.  (CASE STUDY) READ ABSTRACT |

A Decision Maker’s Guide to GRC Solutions by IBM May 07, 2013 - (Free Research) This expert resource from SearchCompliance.com will help CIOs weigh the decision of whether to build or buy a GRC solution. Read now for key strategies that will help you find a functionally balanced solution that aligns with your specific business needs.  (EBOOK) READ ABSTRACT |

Case Study: Audi-Volkswagen Middle East Improves Procurement Control by Kofax, Inc. February 22, 2013 - (Free Research) This white paper demonstrates how Audi-Volkswagen Middle East found a user-friendly, easy-to-use BPM system that did not require high levels of technical expertise from in-house staff. The solution they chose was able to meet their "no-coding" requirement while enhancing the performance of their existing IT systems.  (CASE STUDY) READ ABSTRACT |

Kofax reduced e-Docs cost per invoice by 50%. by Kofax, Inc. February 21, 2013 - (Free Research) This video demonstrates how e-docs UK reducing their cost per invoice by 50% while improving their speed and ability to bring new customers on board. View now to learn how they were able to streamline operations, increase productivity & better engage with their customers for a competitive advantage & growth.  (VIDEO) READ ABSTRACT |

Presentation Transcript: Inside The Cloud, Key Security Factors When Considering Managed Services by AT&T Corp December 14, 2009 - (Free Research) This Presentation Transcript offers an overview of the cloud computing landscape as it relates to information security. Few organizations realize the vast and inherent risks that cloud computing presents, including data exposure, data loss, and a compromised infrastructure.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com December 02, 2011 - (Free Research) In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now.  (EZINE)

Virtual and Superior: How to Build Teams that Get Things Done by Citrix September 12, 2012 - (Free Research) This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork.  (WHITE PAPER) READ ABSTRACT |

Maximising automation and the industrialisation of IT by ComputerWeekly.com December 05, 2012 - (Free Research) This report from analysts Bob Tarzey and Clive Longbottom makes the case for automation in IT operations management.  (ANALYST REPORT) READ ABSTRACT |

Mainstay Salire Whitepaper: Sharing the Public Good: How Governments Are Saving Dollars and Boosting Efficiency with SharePoint and Capture-Enabled BPM Solutions by Kofax, Inc. February 22, 2013 - (Free Research) This white paper demonstrates how forward-thinking government organisations are utilising capture-enabled business process management (BPM) solutions to streamline operations that eliminate paper-based processes, effectively reducing costs, strengthening security and providing faster, better public service.  (WHITE PAPER) READ ABSTRACT |

ISG Outsourcing Index (EMEA) by ComputerWeekly.com April 22, 2013 - (Free Research) The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends.  (IT BRIEFING) READ ABSTRACT |

Computer Weekly - 13 December 2011: Read this week’s special issue announcing the UKtech50 – the 50 most influential people in UK IT. by ComputerWeekly.com December 09, 2011 - (Free Research) In this week's special issue of Computer Weekly, we reveal the UKtech50 - our list of the 50 most influential people in UK IT. This year's winner is Mike Lynch, CEO of Autonomy, who talks in an exclusive interview about his hopes for the UK technology industry, and life at HP since the company's 7bn GBP acquisition. Download the new issue now.  (EZINE) READ ABSTRACT |

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