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Enhancing the Customer Experience with Loyalty Management by SAP America, Inc. April 27, 2009 - (Free Research) By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business.  (WHITE PAPER) READ ABSTRACT |

NextGen How the FAA Uses FuseSource by FuseSource December 07, 2011 - (Free Research) Read this paper to find out why the FAA's System Wide Information Management program selected four open source service-oriented architecture (SOA) components to combine with its other development and management tools to create an enterprise infrastructure that will be deployed between 2010 and 2015 to support NextGen satellite air traffic control.  (CASE STUDY) READ ABSTRACT |

Drive Accuracy and Better Manufacturing Decisions with Product Lifecycle Management (PLM) by Plex Systems July 20, 2010 - (Free Research) This paper explains how a comprehensive integrated PLM program enables improved productivity, accuracy, and decision-making – and ultimately increases profitability. Continue reading to learn more about how balanced PLM programs drive profitable growth.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Business Intelligence Programs in Mid Market Organizations by SAP America, Inc. May 24, 2011 - (Free Research) This eBook is designed for IT and business professionals as well as business executives involved in BI decisions. It will give readers practical information on how to avoid problems and create successful BI programs in small and medium-sized businesses.  (EBOOK) READ ABSTRACT |

E-Guide: Predictive analytics and ‘big data’: opportunities and challenges by Sybase, Inc. December 16, 2011 - (Free Research) This e-book, intended for IT, business intelligence (BI) and analytics professionals as well as business executives involved in BI and analytics programs, offers expert advice on managing a predictive analytics program involving big data and the hurdles and pitfalls that can trip companies up.  (EGUIDE) READ ABSTRACT |

Information Security Magazine September 2011—Reader’s Choice Awards by Information Security Magazine September 01, 2011 - (Free Research) Brought to you by SearchSecurity.com, this month’s Information Security Magazine cover story unveils the 2011 Information Security Reader’s Choice Awards. Learn which products your peers voted as the best in the market spanning 14 different categories including; antimalware, mobile data security, vulnerability management and remote access.  (EZINE) READ ABSTRACT |

Meeting the Requirements of DoD Directive 8570.1 by Global Knowledge Network, Inc. March 2006 - (Free Research) The Department of Defense's manual, DoD 8570.01-M Information Assurance Workforce Improvement Program, supports DoD Directive 8570.1, which requires all individuals possessing privileged access to a DoD Information System (IS) to be trained and certified in the secure operation of computer systems used throughout the DoD's Global Information Grid.  (WHITE PAPER) READ ABSTRACT |

Midmarket Business Intelligence trends, strategy update and expert advice by SAP America, Inc. May 2011 - (Free Research) This eBook provides expert advice to help your midmarket organization find success with BI and analytics.  (EBOOK) READ ABSTRACT |

Information Governance Online Symposium by SearchCompliance.com November 2011 - (Free Research) We are excited to announce our Information Governance Online Symposium – an online classroom designed to provide progressive learning content specifically for your senior IT, records management and compliance teams.  (VIRTUAL SEMINAR) READ ABSTRACT |

Tread carefully with social media-based customer loyalty programs by Infor CRM February 2012 - (Free Research) Read this tip guide now to learn expert tips for interacting with your customers through Web 2.0.  (EGUIDE) READ ABSTRACT |

Social Media-based Customer Loyalty Programs by Infor CRM February 2012 - (Free Research) This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman.  (EGUIDE) READ ABSTRACT |

Taming the Data Demons by IBM June 2011 - (Free Research) Taming the data demons: leveraging information in the age of risk explores the framework and advantages of a holistic approach to data risk management, and provides both IT and line-of-business executives with the "why" and "how" to begin putting an end-to-end data risk management program to work in your organization.  (WHITE PAPER) READ ABSTRACT |

Medicare or Medicaid (getting on the right path to Federal EHR incentives) by Intel and HP September 2011 - (Free Research) The government will pay incentives to healthcare providers who implement EHR.  There’s still time to register, but you must decide whether to participate as a Medicare or Medicaid provider.  Each has different eligibility criteria and deadlines.  If you are uncertain which is the right choice for your practice, this guide will help.  (WHITE PAPER) READ ABSTRACT |

Data Archiving: The First Step Toward Managing the Information Lifecycle by Dolphin February 2010 - (Free Research) Read this white paper for a discussion of the business case for data archiving as the first step in an SAP ILM strategy; strategies for Data Archiving, Retention Management and the Retention Warehouse strategy for legacy decommissioning in SAP; and Dolphin’s best‐practices approach to an effective, long-term ILM strategy.  (WHITE PAPER) READ ABSTRACT |

Effective Data Leak Prevention Programs: Start by Protecting Data at the Source — Your Databases by Oracle Corporation December 2011 - (Free Research) In this white paper, learn how enterprises must adopt security best practices that bring together both data leak prevention and database security in order to protect data from both internal and external threats while ensuring that the data is available to those who require it.  (WHITE PAPER) READ ABSTRACT |

Overcoming Objections to Data Governance by Talend February 2011 - (Free Research) Although it has been proven that creating a proactive data management strategy improves the effectiveness and value of almost any data intensive project, convincing those in charge can be a challenge. This white paper discusses the benefits of data governance as well as providing objection-busting strategies useful to any data champion.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com December 2011 - (Free Research) In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now.  (EZINE) READ ABSTRACT |

Whose Fault is it Anyway? Using Compuware Abend-AID to Diagnose DB2 and WebSphere MQ Problems by Compuware Corporation September 2009 - (Free Research) This paper discusses how you can leverage existing Abend-AID capabilities to simplify problem resolution even in these increasingly complex systems. Read this paper to learn more about diagnosing DB2 and WebSphere MQ problems with Compuware Abend-AID.  (WHITE PAPER) READ ABSTRACT |

Defending Against Insider Threats to Reduce your IT Risk by CA Technologies. January 2011 - (Free Research) Organizations must realize that insider attacks are a significant threat. And given that many assets and information are online and accessible, proactive measures must be taken to reduce the risk of insider security and privacy breaches. Access this paper for key building blocks for a successful insider threat prevention program.  (WHITE PAPER) READ ABSTRACT |

Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail by Information Builders Inc. (E-mail this company) October 2007 - (Free Research) Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices.  (WHITE PAPER) READ ABSTRACT |

Station Casinos uses workload automation solution to deliver smoother audits and increase customer loyalty by Cisco Systems, Inc. January 2012 - (Free Research) In this brief white paper, Jeff Martin, Station Casinos’ director of business intelligence (BI), provides specific examples of the types of problems that the company wanted to solve, and offers insight into the specific job scheduling solution it selected to overcome its challenges.  (WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (HARDWARE PRODUCT)

Forum Presidio - Open PGS Security Gateway - Regulatory Compliance by Forum Systems Forum Presidio™ is a comprehensive secure content exchange platform that allows enterprises to immediately comply with Government privacy regulations using a low cost and easy to manage centralized solution. Forum Presidio™ can be used as a legacy-to-XML security bridge for a smooth migration to XML Web services.  (SOFTWARE PRODUCT)

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market by ComputerWeekly.com July 2010 - (Free Research) EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey.  (WHITE PAPER) READ ABSTRACT |

VMware and Dell Solutions for Small to Medium Business: Ensuring Rapid, Reliable and Affordable Disaster Recovery by Dell and VMware February 2009 - (Free Research) Affordable high availability and disaster recovery solutions are critical to the survival of all SMBs in the event of a disaster. Building on years of helping SMBs protect their information, VMware and Dell provide cost-effective and robust data protection, disaster recovery, and high availability solutions.  (PRODUCT OVERVIEW) READ ABSTRACT |

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