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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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Connect social and enterprise intelligence to transform the customer experience. HP Information Management and Analytics Solution Brief by Hewlett-Packard Limited

July 06, 2012 - (Free Research)
With the widespread adoption of mobile technologies and social media, businesses have been given a plethora of fresh information on customer wants and needs. Review this paper to learn about how you can utilize these new information resources to maximize customer experience and transform your business strategy for enhanced profitability. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Databases - When it pays to invest by Oracle Corporation

February 13, 2009 - (Free Research)
In today's economic environment, it is imperative that companies begin addressing ways to manage all information assets in an integrated, holistic way. Philip Howard, Research Director for Bloor Research, and Chris Baker, Senior Vice President at Oracle, discuss best practices for obtaining a fully integrated Enterprise Data Management platform. 
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Overcoming the insight deficit by ComputerWeekly.com

September 05, 2011 - (Free Research)
Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Transitioning to an Information Infrastructure by EMC Corporation

August 14, 2008 - (Free Research)
EMC helps IT focus on the importance of information and effectively manage it in the face of exponential growth, a dynamic regulatory environment and constantly changing business requirements on increasing revenue and profit. 
(WHITE PAPER) READ ABSTRACT |

Creating Business Value Through Customer Experience by Oracle Corporation UK Ltd

December 13, 2012 - (Free Research)
In this webcast, Brian J. Curran, VP of Customer Experience Strategy for Oracle, explains the business value of effective customer experience management and offers strategies and methodologies for getting started. 
(WEBCAST)

Why Customer ‘Satisfaction’ is No Longer Good Enough by Oracle Corporation UK Ltd

November 27, 2012 - (Free Research)
This white paper presents the findings of a survey by Oracle to see how European shoppers currently feel about their experiences with businesses. It reveals consumer preferences in terms of communicating with brands, issue resolution, the impact of poor customer service and what makes the ideal customer experience (CX). 
(WHITE PAPER)

Improve your response: HP Enterprise Cloud Services for SAP CRM Rapid Deployment Solutions by Hewlett-Packard Company

April 10, 2013 - (Free Research)
In today's market, the most profitable businesses are those that have the agility and scalability required to respond to customer's changing needs. Their secret to success? The right CRM tools. Read on to learn about one pay-as-you-go CRM tool designed to provide you with all the key CRM features in a cost-effective package. 
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E-Book: Getting Started with Master Data Management (MDM) by SearchDataManagement

May 03, 2010 - (Free Research)
In this e-book, learn about getting started with MDM programs, including how to sell the idea internally in order to secure funding and how to build a foundation for a successful MDM deployment. In addition, read about MDM trends and some of the challenges that companies can face on MDM implementations. 
(EBOOK) READ ABSTRACT |

Hosted CRM Buyer's Guide by Inside CRM

December 2007 - (Free Research)
In the market for a CRM? This white paper outlines the general benefits and drawbacks of hosted vs. on-premise CRMs and lists the basic features to look for in your hosted solution. With an up-to-date overview of the CRM market... 
(WHITE PAPER) READ ABSTRACT |

Improve your response: HP Enterprise Cloud Services for SAP CRM Rapid Deployment Solutions by Hewlett-Packard Limited

February 2013 - (Free Research)
In today's market, the most profitable businesses are those that have the agility and scalability required to respond to customer's changing needs. Their secret to success? The right CRM tools. Read on to learn about one pay-as-you-go CRM tool designed to provide you with all the key CRM features in a cost-effective package. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Cut Costs with Automated, Paper-Free Accounts Payable by Esker Inc.

December 2012 - (Free Research)
View this white paper to learn more about how much your business is spending on the accounts payable document processes. It explores how SAP ERP solutions can improve your accounts payable and lower the cost to your business. 
(WHITE PAPER) READ ABSTRACT |

Gartner: Social, mobile and analytics to push CRM through 2015 by Infor CRM

February 2012 - (Free Research)
This tip guide from SearchCRM.com shares Gartner's expert insights on the fragmented social customer relationship management (CRM) market and how it will continue to evolve in the next three years. 
(EGUIDE) READ ABSTRACT |

Optim Data Growth Solution for Oracle E-Business Suite by IBM

Align continuous control of your E-Business Suite data with business objectives. Optim's proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information. 
(SOFTWARE PRODUCT)

Increasing Customer Loyalty: Connected Intelligence & Loyalty by Hewlett-Packard Limited

June 2012 - (Free Research)
Sixty-five percent of revenue at a typical company stems from existing customers. Ensuring your customers are loyal can increase profits anywhere between 25 and 80%. Retaining and enhancing existing customers is the top priority for today's CEOs. Watch this webcast and learn how to craft a strong CRM strategy through social networking. 
(WEBCAST) READ ABSTRACT |

B2B Collaboration: Assessing the ROI of Process Integration Business Value Research Series by Sterling Commerce Manufacturing Solutions

March 2008 - (Free Research)
Business and IT leaders are under increasing pressure to improve B2B collaboration and the electronic communication capabilities of their organizations. This report looks at the key drivers for B2B collaboration in both the purchase-to-pay and... 
(WHITE PAPER) READ ABSTRACT |

Success Factors of a Best-Run Marketing Organisation - How Does Your Team Stack Up? by SAP AG

December 2007 - (Free Research)
How are leading marketing organisations getting the job done? Walk through their best practices, and you'll see what role software solutions - and customers - can play in helping marketing teams demonstrate favorable business outcomes. 
(JOURNAL ARTICLE) READ ABSTRACT |

Gartner predictions around Social CRM by Infor CRM

February 2012 - (Free Research)
This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like. 
(EGUIDE) READ ABSTRACT |

IBM Social Analytics: The science behind social media marketing by IBM

December 2011 - (Free Research)
Access this white paper to learn how savvy marketing professionals are using new technologies to learn about their customers' attitudes, preferences and buying habits from what they say publically, available on social media and through the full range of interactions that can be recorded, measured, and analyzed. 
(WHITE PAPER) READ ABSTRACT |

Customer Analytics Pay Off by IBM

January 2012 - (Free Research)
Read this white paper to learn four stages of organizational capabilities and associated customer analytics strategies to help gain deeper customer insight. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com

March 2013 - (Free Research)
In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now. 
(EZINE) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

Windows Azure Storage: A Highly Available Cloud Storage Service with Strong Consistency by Microsoft

December 2011 - (Free Research)
Read this white paper to learn about the architecture, data model, resource provisioning, load balancing, and replication systems of Windows Azure Storage (WAS), a scalable cloud storage system that provides customers with seemingly limitless data storage, access from anywhere at any time, and the ability to only pay for what they use. 
(WHITE PAPER) READ ABSTRACT |

Elliott Reduces Cost and Increases Efficiency with its Kronos Solution by Kronos Incorporated

June 2009 - (Free Research)
Elliott Company decided to implement the Kronos Workforce Central suite in 2004 to help improve its ability to track and manage attendance, overtime, and vacation while remaining compliant with complex labor laws and union pay policies. Read this case study to find out how it worked out for them. 
(CASE STUDY) READ ABSTRACT |

The Era of Impatience – Clock Ticking on Paying Lip Service to Customer Experience by Oracle Corporation UK Ltd

December 2012 - (Free Research)
Providing an exceptional customer experience is more important than ever before, but many organizations current customer service practices fail to meet customer's expectations. Read this paper to learn 6 simple ways to enhance your service and support strategies in order to provide a better overall customer experience. 
(WHITE PAPER)

Freeing Cloud Data- Enabling SQL Access Through Connectivity as a Service by Progress DataDirect

April 2013 - (Free Research)
This in-depth webinar explores how the cloud and big data are changing the rules of data connectivity. Find out how you can quickly integrate all your cloud data by leveraging SQL access to your SaaS applications. 
(WEBCAST) READ ABSTRACT |

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