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Measuring the Business Impact of Support by Citrix Online UK

July 16, 2010 - (Free Research)
Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Measuring the Total Economic Impact of IBM InfoSphere Information Server with Forrester Consulting by IBM

March 28, 2011 - (Free Research)
Access this presentation transcript which includes insight from Forrester Consulting to understand the impact of leveraging a data integration platform as part of an overall information architecture integration strategy for maximum business impact. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

SANS Institute: Oracle Database Security, What to Look for and Where to Secure by Oracle Corporation

June 08, 2010 - (Free Research)
To properly protect the information at the database layer there are a number of comprehensive measures that need to be taken. With this paper Tanya Baccum, SANS Institute analyst, examines these measures for holistically protecting Oracle database from inside out. 
(WHITE PAPER) READ ABSTRACT |

Big Data and Content Analytics: measuring the ROI by ComputerWeekly.com

December 19, 2013 - (Free Research)
Early adopters of big data analytics are achieving good results that are helping to drive decision making in the business, this independent research by AIIM reveals. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Roundup of Business Intelligence and Information Management Research, 1Q08 by Actuate

July 2008 - (Free Research)
This document provides a roundup of 1Q08 (and some earlier) research and toolkits for IT leaders on the topic of business intelligence (BI) and information management. 
(WHITE PAPER) READ ABSTRACT |

Step by Step: A methodology to information quality by Harte-Hanks Trillium Software

May 2011 - (Free Research)
Do you have an existing information quality strategy? While most organizations understand the need for data quality, they still face the challenge of implementing an effective strategy to provide information that aligns to business requirements. Register for this webcast and learn the 4 steps to a successful information quality strategy. 
(WEBCAST) READ ABSTRACT |

Measuring the half life of data by ComputerWeekly.com

June 2012 - (Free Research)
How long should you keep your corporate data ? This report from Nucleus Research offers some scientific answers. 
(ANALYST REPORT) READ ABSTRACT |

Overcoming the insight deficit by ComputerWeekly.com

September 2011 - (Free Research)
Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Measuring, Monitoring and Improving Customer Experience by OpenText

September 2013 - (Free Research)
This E-Guide focuses on how companies can address CEM challenges and take steps to improve the overall customer experience. 
(EGUIDE) READ ABSTRACT |

Measure Risks and Vulnerability Effectively by Hewlett-Packard Limited

May 2013 - (Free Research)
This guide explores strategies for measuring your risks and vulnerabilities, as well as understanding what you must do to achieve these goals. 
(WHITE PAPER) READ ABSTRACT |

Data Protection Solutions at Midsize Organizations by Trend Micro, Inc.

February 2008 - (Free Research)
In January of 2008, a random sample of online technical newsletter subscribers at midsize companies (100- 5,000 employees) received an email invitation to participate in a survey about data protection solutions use at their organizations. The goal of the survey was to identify sources of and/or reasons for information security breaches and more. 
(WHITE PAPER) READ ABSTRACT |

Measuring the Total Economic Impact of IBM InfoSphere Information Server with Forrester Consulting by IBM

March 2011 - (Free Research)
Access this webcast with insight from Forrester Consulting to understand the impact of leveraging a data integration platform as part of an overall information architecture integration strategy for maximum business impact. 
(WEBCAST) READ ABSTRACT |

Service and Support: Made to Measure Using Consona Analytics as a Roadmap to Success by Consona Corporation

October 2009 - (Free Research)
Management 101 tells us that success in business starts with setting goals and measuring progress toward them. Service and support success requires that all stakeholders know where they’re going and how they’re doing. 
(WHITE PAPER) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici

October 2009 - (Free Research)
Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more! 
(WHITE PAPER) READ ABSTRACT |

ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.

September 2005 - (Free Research)
ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 
(WHITE PAPER) READ ABSTRACT |

Solution Spotlight: Measuring, Monitoring and Improving Customer Experience by IBM

January 2014 - (Free Research)
In this e-guide, our experts sit down with Forrester analyst Zach Hofer-Shall and other industry authorities as they explore how you can address the challenges of CEM. Also inside, find 10 tips for improving customer experiences. 
(EGUIDE) READ ABSTRACT |

Your Enterprise Database Security Strategy (Forrester Consulting Report) by IBM

September 2009 - (Free Research)
Database security is the last line of defense, so it deserves greater focus on the protection of private data from both internal and external attacks than IT pros have traditionally given it. Read this paper to learn what steps you can take to improve database security in your organization. 
(WHITE PAPER) READ ABSTRACT |

Measuring The Total Economic Impact Of IBM InfoSphere Information Server by IBM

February 2011 - (Free Research)
IBM commissioned Forrester Consulting to examine the total economic impact and potential ROI enterprises may realize by deploying IBM InfoSphere Information Server. Read on to learn the findings of this study and find out what the total economic impact of IBM Infosphere Information Server. 
(WHITE PAPER) READ ABSTRACT |

Information Governance: Audit and Protection on the IBM System z Platform by IBM

November 2011 - (Free Research)
Over the last few years, organizations have realized that their ability to manage their business, remain compliant and mitigate risk will be compromised without 'rock solid' data. Read this white paper to discover the importance of protecting your enterprise information through proper management measures. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Strategy Group (ESG) Report: Today's Information Access Requirements Outpace Open Source Search Options by Attivio, Inc.

March 2010 - (Free Research)
This paper examines the new information access functionality and administrative requirements - including enterprise concerns for scalability, high availability, and fault tolerance - while measuring the ability of current open source alternatives to meet these demands. This report also explores the financial aspects of open source search adoption. 
(ANALYST REPORT) READ ABSTRACT |

Help! The Applications Octopus is Strangling our Business! Is your business strangled by outdated applications and inflexible architectures? by ASG Software Solutions

November 2010 - (Free Research)
This webcast shows insights into enabling businesses to  face business challenges by combining business driven information systems and effective application portfolio management. 
(WEBCAST) READ ABSTRACT |

The CISOs Guide to Measuring IT Security by Lumension

January 2012 - (Free Research)
In this comprehensive white paper, learn the key steps to enhancing your security visibility so that you have a voice at the executive table and not just a seat. 
(WHITE PAPER) READ ABSTRACT |

Security in Public and Private Cloud Infrastructures by Joyent

August 2010 - (Free Research)
This paper examines the current state of cloud computing security and details common security measures deployed in the industry. It will also detail the Joyent Smart Technology solutions for cloud computing use cases and how Joyent improves cloud security when compared to traditional techniques. 
(WHITE PAPER) READ ABSTRACT |

Healthcare Data Loss Assessment: Measure sensitive patient data loss on your network by Code Green Networks, Inc.

September 2009 - (Free Research)
Loss of patient data is a top concern for any healthcare organization. They handle some of the most sensitive and personal data on the individuals they treat. Patients trust healthcare organizations to safeguard sensitive data. Read this whitepaper to find more about how a data loss prevention (DLP) solution can protect patient data. 
(WHITE PAPER) READ ABSTRACT |

The State of Data Quality Today: An Information Difference Research Study by Pitney Bowes Business Insight

August 2009 - (Free Research)
This paper brings an in-depth look at the results of this survey and tries to clearly define and measure the state of data quality. Read this paper to learn what 193 respondents who completed the survey from all around the world had to say about the state of data quality. 
(ANALYST REPORT) READ ABSTRACT |

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