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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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Consumer Web Portals: Platforms at Significant Security Risk by EMC Corporation

December 31, 2013 - (Free Research)
This profile of business-to-consumer (B2C) security decision-makers in the financial services, healthcare, government, and online merchant sectors evaluates security around consumer portals based on market data and a custom study of the same audience. 
(WHITE PAPER) READ ABSTRACT |

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM

March 31, 2011 - (Free Research)
In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 
(ANALYST BRIEF) READ ABSTRACT |

Smart phone, smarter service. by ComputerWeekly.com

August 24, 2012 - (Free Research)
Quocirca analysts, Rob Bamforth and Clive Longbottom, offer advice to businesses on exploiting smart phones as a channel to reach customers and clients. 
(ANALYST REPORT) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Geoffrey Moore on Application Transformation –Part 2 by Hewlett-Packard Company

July 05, 2012 - (Free Research)
Watch this video featuring renowned author and venture capitalist Geoffrey Moore as he discusses the future of enterprise IT and specifically how your application strategy can take full advantage of the latest tools and technology from mobile, the cloud, social media and more. 
(WEBCAST) READ ABSTRACT |

Consumer Web Portals: Platforms At Significant Security Risk by RSA, The Security Division of EMC

December 31, 2013 - (Free Research)
These survey results show just how badly affected some organizations were due to weak authentication, authorization, and fraud detection strategies. Click through to learn why a strong security posture is a must. 
(WHITE PAPER) READ ABSTRACT |

Put your business in motion. Become a mobile enterprise. by IBM

April 30, 2013 - (Free Research)
Forward-thinking companies realize that in order to improve customer experience and business performance, they need to make their services, products, and strategies available to the mobile consumer at all times. In this helpful resource, learn how to overcome some of the most common challenges surrounding mobile engagement. 
(WHITE PAPER) READ ABSTRACT |

Service. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research)
Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. 
(WHITE PAPER) READ ABSTRACT |

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 25, 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Over-the-Top Video: First to Scale Wins by ComputerWeekly.com

October 12, 2012 - (Free Research)
This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Gartner: CIO checklist for next-generation mobile strategies by ComputerWeekly.com

July 31, 2012 - (Free Research)
This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology. 
(ANALYST BRIEF) READ ABSTRACT |

Euro crisis: Key questions CEOs and CIOs should ask each other by ComputerWeekly.com

April 02, 2012 - (Free Research)
With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other. 
(ANALYST BRIEF) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 05, 2011 - (Free Research)
Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 
(IT BRIEFING) READ ABSTRACT |

Data Protection 101: Essential Steps for Holistic Information Security by SearchSecurity.com

November 17, 2011 - (Free Research)
Data protection strategies should not only focus on safeguarding corporate information, but also identifying sensitive records that are subject to regulatory controls. This e-guide offers a comprehensive overview of data protection best practices for ensuring both security and compliance. 
(EGUIDE) READ ABSTRACT |

Fidelity Information Services and IBM Storwize V7000 with IBM System Storage Easy Tier by IBM

March 31, 2012 - (Free Research)
This paper describes the benchmark results of a leading server/storage configuration. Obtain detailed information on the unique configuration that was tested as well as the specific architectural components. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Information Management: Address Your Information Governance by OpenText

September 23, 2013 - (Free Research)
View this resource to learn the importance of a well-governed environment. Find out how to lower costs, reduced business and legal risk, and efficiency and productivity gains that will add value to your enterprise. 
(WHITE PAPER) READ ABSTRACT |

Protecting Your Information as if It Were Our Own by Iron Mountain

August 24, 2012 - (Free Research)
This resource introduces the security practices and information security services of an information management services provider intent on providing unparalleled protection of assets, comprehensive security assurance and industry-leading expertise. Read on to discover a potential information management partner now. 
(WHITE PAPER) READ ABSTRACT |

Convenient, Compliant, and Cost-effective Information Destruction by Iron Mountain

June 01, 2012 - (Free Research)
56% of organizations’ sensitive or confidential information is still contained on paper documents. Discover the advantages of adding a secure shredding strategy to your information destruction program and gain the peace of mind that your company’s information is safe, even after it’s been destroyed. 
(WHITE PAPER) READ ABSTRACT |

Identify and Destroy: Your Two-Step Ticket to Easier Information Compliance by Iron Mountain

June 16, 2013 - (Free Research)
This brief white paper provides a two-step ticket to easier information compliance. Discover three steps to speed and recovery and how to identify and destroy data that is no longer relevant to your business needs. 
(WHITE PAPER) READ ABSTRACT |

SOA tools for National Information Exchange Model (NIEM) Compliance by CA Technologies.

December 31, 2013 - (Free Research)
In this white paper, discover specific tools that facilitate integration and compliance with National Information Exchange Model (NIEM) mandates for rapid information sharing. 
(WHITE PAPER) READ ABSTRACT |

Information Governance: Business Imperative or Technology Asset? by Iron Mountain

May 01, 2012 - (Free Research)
In our expert research brief, discover why the experts believe the key to successful, effective information governance begins with communication and cooperation between IT and business leaders. Gain insight into key findings from our 2012 information governance survey of 233 IT, compliance and records management professionals. 
(EBRIEF) READ ABSTRACT |

Benefits of model-based systems vs. document-based by IBM

December 31, 2011 - (Free Research)
As documents can become outdated, disconnected, or even contradictory, some organizations are shifting to model-based systems engineering (MBSE). In this comprehensive resource, explore what's new in MBSE, and learn why some consider it a truly revolutionary concept. 
(WHITE PAPER) READ ABSTRACT |

Ticking the Right Box: Compliant Archiving of Non-Public Personal Information by Iron Mountain

December 31, 2013 - (Free Research)
Explore this white paper to find out the choices you have in implementing physical asset confirmation audit practices. 
(WHITE PAPER) READ ABSTRACT |

5 Easy Steps For Reducing Information Management Costs by Iron Mountain

March 13, 2012 - (Free Research)
Cutting costs is a priority for organizations of all sizes, but most companies often overlook ways they could save money when it comes to information management. Read this white paper and learn five tips for cutting the costs of your information management techniques to significantly improve your bottom line. 
(DATA SHEET) READ ABSTRACT |

Enterprise Information Archiving Vendor Comparison by CommVault Systems, Inc.

February 03, 2014 - (Free Research)
Access the following white paper to uncover the Magic Quadrant for enterprise information archiving. Get a firsthand look at 22 leading vendors as well as the strengths, weakness, and offerings of each. 
(WHITE PAPER) READ ABSTRACT |

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