ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 

Are you prepared for your next audit? This webcast explores a new tool that expands job scheduling and server management to your server. Discover how this approach can help your organization pass its next audit with ease. 

In this Quest Software white paper, see why image-based data protection is the next step in protecting your company’s critical data. Learn about the true value of moving to a image-based data protection virtual solution, including a solid return on investment, and how this new technology works in your current backup environment. 

Charles River Development realized it needed a highly unified and automated approach to job scheduling to efficiently deliver its managed service. It had to be well-architected, intuitive, scalable and flexible. Read this presentation transcript to learn why they chose Cisco Tidal Enterprise Scheduler 

Read this e-book to learn about MES trends today, find advice and analysis from leading manufacturing experts, learn what top performers are doing with their MES systems, and get insight into creating or updating a successful strategy for MES at your organization. 

Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more 

This white paper demonstrates why progressive organizations are looking toward effective resource management solutions that provide line-of-business executives with clear visibility into IT departments in order to increase overall efficiency and allocate necessary resources to high-priority projects. 

This paper talks about why it's important to take a proactive approach to improving overall code quality using static and dynamic analysis. It then shows how IBM Rational Software Analyzer and IBM Rational PurifyPlus software can be used together to reduce the number of defects in your company's code. 

People do not perform at their job for one of two reasons: either they can't or they won't. The second type of employee is the one we will address in this paper- the employee who chooses not to do his or her job for whatever reason. 

This document discusses the requirements for job scheduling software in complex IT environments with multiple interconnected enterprise-class applications that touch every aspect of the organization. Continue reading to learn more.