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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Social Media Analytics Software Pulls Useful Info out of Online Muddle by IBM

March 14, 2013 - (Free Research)
In this white paper, see how unstructured and semi-structured data analytics are changing the relationship of businesses to their social media consumer bases. 
(EGUIDE) READ ABSTRACT |

How TCO Benefits Make Cloud Computing a No-Brainer for Many SMBs and Mid-Market Enterprises (2013) by NetSuite

February 28, 2013 - (Free Research)
This resource analyzes the economic benefits of cloud computing in the ERP and CRM space, and details how embracing the cloud can be a competitive differentiator for SMBs. 
(WHITE PAPER) READ ABSTRACT |

A Mobile Customer Service Strategy: Research Report and Best Practices Guide by Aspect

December 31, 2013 - (Free Research)
Contact center professionals are quickly realizing that they must support customers via mobile devices -- but implementing that mobile support isn't always easy for organizations. In this report, get the info you need to create and implement a successful mobile customer service strategy. 
(WHITE PAPER) READ ABSTRACT |

Info-Tech Quality Management and Test Champion Report by IBM

April 18, 2013 - (Free Research)
Today, applications are becoming more and more popular and widespread across on-premise, Web, mobile and cloud domains. As a result, software testing suites have to answer to the demand for enhanced support and usability in dispersed domains. Read this white paper to learn more about how to conduct and scale testing with new developments. 
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API Design: How to Properly Build an Application Program Interface by IBM

April 04, 2014 - (Free Research)
What should you keep in mind while creating APIs? Find out in this expert Solution Spotlight, where you'll receive guidelines for building an API the right way to achieve functional integration and developer loyalty. 
(EGUIDE) READ ABSTRACT |

Five Steps for Easier—and More Effective—IT Inventorying by Dell and Microsoft

March 25, 2014 - (Free Research)
This white paper provides 5 key steps that make inventorying both hardware and software assets easier, more effective and more accurate. 
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ExaGrid Systems Named Champion in Disk Backup Vendor Landscape by Info-Tech Research Group by ExaGrid Systems, Inc.

February 07, 2012 - (Free Research)
As a Disk Backup Champion, ExaGrid received the highest rating from Info-Tech Research Group for its exceptional product architecture and overall vendor score highlighting the company’s ‘exemplary’ strategy and strong viability, reach and channel. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Backup and Recovery for Enterprise Applications in VMWare Environments by EMC Corporation

March 31, 2011 - (Free Research)
This ESG white paper is your key to improving backup operations in your virtual environment. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Four Critically Important Things to Know About Hyper-V Backups by Symantec Corporation

February 07, 2014 - (Free Research)
Take a look at this expert e-guide to find out the critical details of must-have Hyper-V information, and how it will help you select the best backup solution for your environment. 
(EGUIDE) READ ABSTRACT |

Outperforming in a data-rich, hyper-connected world by IBM

August 08, 2012 - (Free Research)
This paper outlines the results of a survey conducted amongst more than 1,100 executives across nine industries in 64 countries on their ability to capture data, share insights and take actions based on what they learn. Read this now to discover how other companies are harnessing and handling their data and learn how you can follow a similar path. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Backup and Storage Considerations for Server Virtualization with Hyper-V by Dell and Microsoft

December 22, 2010 - (Free Research)
Virtualization has unique requirements when it comes to backup and storage. Explore various disaster recovery strategies for virtualized Windows environments and discover the latest tools and utilities that have emerged in the market. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Sybase PowerDesigner for information architecture by Sybase, an SAP company

April 16, 2012 - (Free Research)
<p>This paper explains how modeling information architecture (IA) can help reduce the costs associated with data management. Read this now and learn about the benefits of implementing IA and how Sybase's option offers modeling support for database design and enterprise architecture.</p> <p> </p> 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Virtual Server Backup by CommVault Systems, Inc.

April 09, 2012 - (Free Research)
Check out this Q&A with ESG analyst Mark Bowker for today's best practices regarding virtual server backup. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Increasing the efficiency of case file coordination in social services by IBM

June 15, 2011 - (Free Research)
Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Leveraging Web 2.0 and Social Media in CRM Programs by SAP America, Inc.

October 05, 2010 - (Free Research)
You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future. 
(EBOOK) READ ABSTRACT |

Dealing with Governance, Risk & Compliance in an Info-Centric World by CommVault Systems, Inc.

October 31, 2013 - (Free Research)
View this comprehensive report from Quocirca Research on how to manage multiple aspects of governance, risk, and compliance (GRC), and learn why a comprehensive GRC platform -- as opposed to a combination of different tools -- can help you effectively manage your organization's information assets. 
(WHITE PAPER) READ ABSTRACT |

Big Data Integration Requires firm Handle on Info at Hand by IBM

March 24, 2014 - (Free Research)
Growing data volumes can hinder efforts of large-scale data integration. In this exclusive e-guide, get advice from Rob Karel, a former Forrester Research Inc. analyst, and other experts on how to handle the integration process, despite the complexities brought on by big data and a growing number of information sources. 
(EGUIDE) READ ABSTRACT |

Dell Poweredge C5125 Microserver Product Info by Dell, Inc. and AMD

December 16, 2011 - (Free Research)
Tap into the concentrated power of the Dell PowerEdge C5125 microserver. Pack up to 12 PowerEdge C5125 microservers in a 3U chassis to promote efficient power use and help lower costs. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Microsoft Business Productivity Online Suite: Communicate Success by Microsoft

November 11, 2009 - (Free Research)
So you want to supercharge your team's productivity? The key is to get them together. The tools you need are ready right now in the Microsoft Business Productivity Online Suite. Watch this informative video to learn about the myriad of features and benefits that this Microsoft solution has to offer. 
(VIDEO) READ ABSTRACT |

Why CRM Implementations Fail….And What To Do About It by Scribe Software Corporation

March 01, 2011 - (Free Research)
Companies are scrambling to implement CRM systems, but they might not be getting what they bargained for if they're not careful. Up to 80% are reporting they're not getting what they were promised. Read this paper and learn how to avoid pitfalls, develop a strategy for your CRM system, and much more. 
(WHITE PAPER) READ ABSTRACT |

eBook: Building a Business Case for Social CRM and Customer Communities by Sirius Computer Solutions

June 16, 2010 - (Free Research)
Learn how to build a business case for social media outlets affecting customer relations and customer communities including Facebook and Twitter, as well as what social media means for CRM, best practices for managing online customer communities, and expert advice on implementing social media programs successfully. 
(EBOOK) READ ABSTRACT |

Scribe Inside Track - Data integration and Migration Experts by Scribe Software Corporation

January 11, 2011 - (Free Research)
Watch this video to learn about a subscription-based service from Scribe that gives you access to exclusive technical content and other tips and tricks that aren't included in standard documentation.If you're considering tools from Scribe, tune in now and learn more about the options for improved CRM integration. 
(VIDEO) READ ABSTRACT |

Nucleus Research: The Future of Sales Performance Management by Oracle Corporation

May 31, 2013 - (Free Research)
In this white paper, learn about the new opportunities that the marriage of social collaboration, CRM, and performance management spark. Read on to find out why companies that don't adopt social, integrated sales performance management will be at a competitive disadvantage. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Eliminate Information Silos and Drive Customer Spend by Infor

November 26, 2012 - (Free Research)
The need for top-notch CRM tools that enhance sales strategies has never been more vital. Leveraging traditional technologies can offer impressive benefits, but savvy businesses are taking it one step further. In this transcript, learn about a technology that integrates CRM with ERP to empower sales and drive your business forward. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

E-Guide: Mobile CRM and Analytics for Sales Enablement by MicroStrategy Incorporated

January 31, 2014 - (Free Research)
Access this expert e-guide to explore how mobile CRM and CRM analytics for business and sales departments have led to higher close rates and better engagement with customers. Get advice from analysts as well as real-world sales reps on learning more about your customers and making the most of that information. 
(EGUIDE) READ ABSTRACT |

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