Captaris® Alchemy®: Document Management Software by Captaris. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris.
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		TechExcel ServiceWise (formerly HelpDesk) - Complete HelpDesk solution by TechExcel, Inc.. TechExcel ServiceWise (formerly HelpDesk) is setting the new standard for high-end helpdesk management through a feature-rich platform. TechExcel HelpDesk enables you to more... >> Discover more offerings from TechExcel, Inc..

ExaGrid Heals St. Mary’s Backup Woes by ExaGrid Systems, Inc. April 2008 - (Free Research) This white paper provides a case study on how St. Mary's Regional Medical Center improved their disaster recovery and backup operations with disk-based backup solutions. (WHITE PAPER) READ ABSTRACT |

Adding IT Value to eDiscovery - A Resource Guide for IT Professionals by Iron Mountain Digital March 2008 - (Free Research) When an eDiscovery request is submitted, your organization must deliver. Read this white paper to learn how combining best practices and the right technologies can result in a fast eDiscovery turnaround while also reducing the cost and effort invol... (WHITE PAPER) READ ABSTRACT |

ITIL Version 3 and the IT Service Catalog by newScale (E-mail this company) April 2008 - (Free Research) A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog. (ANALYST REPORT) READ ABSTRACT |

newScale Solutions Overview - newScale FrontOffice Suite™ by newScale (E-mail this company) The newScale FrontOffice Suite™ provides integrated solutions for an actionable and operational Service Catalog – to define an optimal portfolio of services, forecast service demand, manage IT budgets, control consumption, enable self-service, and streamline request fulfillment.  (SOFTWARE PRODUCT)

The 7 Major Challenges of Backup Compliance How Data Protection Management Can Ease the Burden by APTARE March 2008 - (Free Research) This paper outlines a set of major compliance challenges and highlights how data protection management (DPM) can help IT organizations address these challenges. (WHITE PAPER) READ ABSTRACT |

Purchasing, Procurement and Requisition Management Software for .Net2.0 by SLINGSHOT. Using familiar internet purchasing conventions, empower your procurement team to buy capital, service and hard goods within a secure, auditable and workflow controlled environment.  (SOFTWARE PRODUCT)

MKS Toolkit for Developers v 9.2 by MKS Inc June 2008 - (Free Research) This IT Download, MKS Toolkit for Developers, offers a comprehensive suite of UNIX and Windows utilities, allowing for greater platform and application compatibility, connectivity and interoperability. (DEMO) READ ABSTRACT |

Bring Order to Chaos: A Guide for Creating a Corporate Mobility Policy by Nokia. March 2008 - (Free Research) Within IT, requests come from different users and departments for mobile access to corporate applications and data. This guide will help you gain control over your mobile assets by establishing a corporate mobility policy and how to avoid common pitfalls. (WHITE PAPER) READ ABSTRACT |

IT People Testify by Iron Mountain Digital August 2008 - (Free Research) It is critical these days that you have your eDiscovery strategies and solutions in place. Learn about an eDiscovery solution from legendary British comic, John Cleese, as he explains the importance of eDiscovery benefits of this solution. (VIDEOCAST) READ ABSTRACT |

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT)

Chapter 4 - ESI Datamap: Managing Litigation Risk by Symantec Corporation. July 2008 - (Free Research) This whitepaper explains how an ESI data map serves as a unifying document that ties together information about record locations, litigation hold instructions and retention. Businesses that create an ESI data map their risk of e-discovery noncompliance. (E-LEARNING TUTORIAL) READ ABSTRACT |

Configure One's Concept™ Product Configurator by Configure One. Configure One's Concept Product Configurator software is designed for manufacturers who produce highly configurable or routinely customized products. The product configurator software instantaneously translates customers’ unique product requests into quotations, sales drawings, bills of material, routings, and more.  (ASP & SOFTWARE PRODUCT)

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT)

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT)

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT)

ACom3 Scalability - Work Units by AcTEK August 2008 - (Free Research) This whitepaper discusses how ACom3, as an internet application, is able to manage high volume transaction environments by using the concept of Work Units to distribute processing. (WHITE PAPER) READ ABSTRACT |

Email Archiving: A Proactive Approach to e-Discovery by Proofpoint, Inc. July 2008 - (Free Research) This whitepaper addresses the key e-discovery challenges facing legal and IT departments today, form the impact of regulations such as the Federal Rules of Civil Procedure (FRCP) to the technology required to deal with them. (WHITE PAPER) READ ABSTRACT |

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future.  (ASP & SOFTWARE PRODUCT)

BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks (E-mail this company) BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.  (HARDWARE PRODUCT)

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company) ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.  (ASP & SOFTWARE PRODUCT)

Defect Tracker by Extraview Corporation. ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT)

Customer Support solution by Extraview Corporation. ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT)

How to Turn a Gerbil Into an Owl by Sage Software. July 2008 - (Free Research) Help free your clients from redundant, fruitless tasks so they can focus on the big picture and make better decisions for their business. (WHITE PAPER) READ ABSTRACT |

Compliance & Legal Discovery Demo by IBM Software Group July 2008 - (Free Research) Professionally created, high quality Flash presentation / demonstration that discusses the importance of rapid response in the face of government regulations or audits. IBM can help you be prepared for unexpected crises, audits, and lawsuit... (DEMO) READ ABSTRACT |

How Does Your IT Help Desk Measure Up? by Citrix Online-GotoAssist July 2008 - (Free Research) Effective and efficient IT operations are the “table stakes” for IT-business groups’ relationships -- they’re taken for granted by user groups but are glaring when absent. (WHITE PAPER) READ ABSTRACT |

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