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On Demand Webcast: Improving Service Delivery with Intelligent Document Capture by EMC Corporation November 23, 2009 - (Free Research) This EMC webcast series will show how you can deliver these benefits by digitizing, securing, and automating operational processes to create a Connected Government. Download this webcast series to discover technologies that can transform your agency's operations.  (WEBCAST) READ ABSTRACT |

HIPAA and Beyond: How to Effectively Safeguard Electronic Protected Health Information by Lumension August 2008 - (Free Research) Learn how to go beyond HIPAA by showing how to use HIPAA as the starting point for your security program, and then using best practices and Lumension solutions to improve your overall security posture.  (WHITE PAPER) READ ABSTRACT |

Marin County Upgrades Tax System While Reducing the Costs of the Mainframe by Micro Focus, Ltd October 2009 - (Free Research) The property tax system for Marin County, California, was increasingly expensive to maintain; furthermore, it was not possible to integrate it with newer modern technologies. Read this case study to learn how they updated and modernized this critical application without losing valuable IT assets embedded in the current system.  (CASE STUDY) READ ABSTRACT |

Metro Atlanta YMCA Better Aligns its Mission, Member Engagement, and Marketing Communications Activities Using Birst by Birst October 2009 - (Free Research) In an attempt to tailor and more effectively promote its programs, the Metro Atlanta YMCA turned to Birst for a new set of Business intelligence (BI) tools. Birst delivered with features that included automated dashboards and adhoc reporting at a fair price. Read on to learn the benefits YMCA experienced when they switched to Birst.  (CASE STUDY) READ ABSTRACT |

Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability by SAP AG September 2008 - (Free Research) The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.  (WHITE PAPER) READ ABSTRACT |

Recovering From the Ground Up by Dell, Inc. and Intel August 2009 - (Free Research) The ability to stay up and running in the face of a disaster can be crucial to the survival of any business. Without effective disaster recovery (DR) and business continuity plans, businesses risk lost income, lost productivity, or worse. Read this brief paper to learn about effective disaster recovery and business continuity solutions.  (CASE STUDY) READ ABSTRACT |

Helping Ensure Data Protection: How You Can Gain Business Advantage by Protecting Against Internal and External Threats by Oracle Corporation February 2009 - (Free Research) Affordable data infrastructure solutions based on open standards that are inherently secure are now available to midsize organizations. Not only are they quick and easy to deploy, use and maintain, they are designed to meet the constraints of limited IT resources and budgets in the face of the current economic downturn.  (WHITE PAPER) READ ABSTRACT |

Vault-Like Protection for 200 Financial Services Locations by WatchGuard Technologies, Inc. October 2009 - (Free Research) Southern Management Corporation, a financial services company providing tax and loan services, required a tight lockdown of their cache of personal and confidential customer data, while allowing for easy administration from the small IT staff managing a widespread network. WatchGuard provided the perfect solution. Read on to learn how they did it  (CASE STUDY) READ ABSTRACT |

Best Practices in Creating a Strategic Finance Function by SAP AG January 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.  (WHITE PAPER) READ ABSTRACT |

Hurwitz: Virtualization is Not a Silver Bullet by CA October 2009 - (Free Research) Read this white paper for a discussion of the many benefits of virtualization, how it has evolved, and how it intersects with data center optimization strategies.  (WHITE PAPER) READ ABSTRACT |

Uncovering Insight Hidden In Text: How Unstructured Data Analysis Is Helping IT Deliver Knowledge by SAP BusinessObjects June 2009 - (Free Research) With business units demanding more access to corporate data, IT is pressured to deliver. Yet current business intelligence (BI) and data warehouse systems only examine specific quantifiable data. This white paper from Business Objects, explores the growth trend of unstructured data and examines the many benefits of unstructured data analysis.  (WHITE PAPER) READ ABSTRACT |

Mortgage Company Uses DataFlux Technology to Improve Reporting, Manage Compliance by DataFlux Corporation January 2009 - (Free Research) Read how using DataFlux technology, this financial company implemented a data governance program, creating more complete and accurate data and drastically reducing the time needed to comply with Federal reporting regulations.  (CASE STUDY) READ ABSTRACT |

Leading Bank Chooses DataFlux to Create More Accurate, Complete Risk Reports by DataFlux Corporation January 2009 - (Free Research) Read how one of the largest banks in the southeast chose DataFlux dfPower® Studio to review and compare multiple data sources simultaneously through data quality and data integration workflows.  (CASE STUDY) READ ABSTRACT |

Comply With XBRL: Automate Compliance with U.S. and European Financial-Reporting Standards by Information Builders June 2009 - (Free Research) A new standard file format, Extensible Business Reporting Language (XBRL), for submitting financial reports to the SEC in the United States is being mandated for June 2009. Both the creation of, and reporting from XBRL, are functions performed by the same new tool described in this paper.  (WHITE PAPER) READ ABSTRACT |

Management Mandate to Reduce Costs Leads to Increased Productivity by SEGUS Inc August 2009 - (Free Research) Learn how an Alabama company seeking a replacement tool for their mainframe administration and automation discovered SEGUS’ Smart products that not only delivered better functionality with a good GUI, but would save the company $80,000 over a five year period, while also avoiding future costly upgrade fees.  (CASE STUDY) READ ABSTRACT |

GFI WebMonitor: Web Security for the ISA Server - 30 Day Trial and Freeware! by GFI Software Ltd. May 2009 - (Free Research) GFI WebMonitor controls your Internet users' browsing habits through web categorization and web filtering, covering over 205,000,000 URLs. It also monitors downloads in real-time, protecting your network from viruses, malware and phishing attacks.  (TRIAL SOFTWARE) READ ABSTRACT |

Orion Application Performance Monitor (APM) by SolarWinds, Inc. July 2009 - (Free Research) Orion APM delivers at-a-glance top 10 lists, map views, and graphs that enable you to quickly identify, troubleshoot, and resolve performance issues with business-critical applications. With Orion APM as your co-pilot, you can isolate performance issues before they affect your end users. Download this free trial to check it out for yourself.  (TRIAL SOFTWARE) READ ABSTRACT |

Download Citrix NetScaler VPX Express for Free! by Citrix October 2009 - (Free Research) Now you can get the ultimate Web app delivery solution in a flexible, dynamic and cost effective virtual appliance with Citrix® NetScaler® VPX. Simply download the NetScaler VPX Express edition, then deploy it across your existing infrastructure - anywhere, anytime, anyhow you need it.  (DOWNLOAD)

SafeGuard Enterprise by Sophos Inc. December 2009 - (Free Research) Protect your confidential information and comply with regulatory mandates. SafeGuard Enterprise provides multi-layered endpoint data security by combining encryption and data leakage prevention. Try it for yourself with this 30-day trial.  (DOWNLOAD)

AVG Internet Security Business Edition v9 by AVG Technologies USA, Inc. November 2009 - (Free Research) AVG Internet Security Business Edition is faster, smarter security that won’t slow businesses down. AVG Internet Security merges ground-breaking online threat prevention techniques with enhanced anti-virus and firewall technologies to deliver proactive protection that’s second to none. Download a trial version and use it free for the next 30 days.  (DOWNLOAD) READ ABSTRACT |

VKernel Capacity Analyzer by VKernel January 2009 - (Free Research) In a virtual server infrastructure where all resources are shared, optimal performance can only be achieved with an adequate amount of properly allocated resource capacity. Not allocating enough resources can cause critical bottlenecks - leading to performance problems and costly downtime events.  (TRIAL SOFTWARE) READ ABSTRACT |

Active Administrator Version 5.0.1: Active Directory Management - Free 30 Day Trial! by ScriptLogic Corporation April 2009 - (Free Research) Active Directory becomes very complex to manage in Windows networks. Administrators leave, users are given elevated privileges, applications require special accounts - very soon you have an Active Directory full of security weaknesses.  (TRIAL SOFTWARE) READ ABSTRACT |

Professional Archive Manager for Exchange - Free 15-Day Trial! by Metalogix October 2009 - (Free Research) Managing email is a time-consuming, costly and legally hazardous process as administrators spend extra time backing up and recovering email to manage volume, support end-user productivity and produce stored emails for regulation or litigation.  (TRIAL SOFTWARE) READ ABSTRACT |

Hitachi IT Operations Analyzer Software by Hitachi Data Systems November 2009 - (Free Research) Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents.  (DOWNLOAD)

WhatsUp Gold Premium Edition - Free Trial! by Ipswitch WhatsUp Gold July 2009 - (Free Research) Increasing network availability, measuring network QoS, optimizing bandwidth utilization, documenting network infrastructure, improved application availability and keeping employees productive, customers happy and the business running.  (TRIAL SOFTWARE) READ ABSTRACT |

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