Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Top Ten Reasons to Transition Your IT Lab Environments to the Cloud by Skytap, Inc. October 14, 2010 - (Free Research) Adopting cloud services is a smart move for almost any IT organization and the high cost, dynamic nature of lab environments makes them prime candidates to transition first.  (WHITE PAPER) READ ABSTRACT |

10 Things You Should Look for in an In-house eDiscovery Solution by StoredIQ March 02, 2009 - (Free Research) If you work for a mid- to large-size company, you probably are familiar with the problems of eDiscovery. This white paper has 10 tips for choosing an eDiscovery solution that can get up and running quickly, solve the problems you need it to, and pay for itself within months.  (WHITE PAPER) READ ABSTRACT |

Software Internationalization/Translation/Localization Services by Globalization Partners International Globalization Partners International (GPI) provides Global Translation, Localization (L10N) and Internationalization (I18N) services into over 50 languages helping companies develop global software.  (SERVICE)

Hosted, Outsourced, and Cloud Data Centers - Considerations for Overall SLA's for Facility Owners and Hosting Providers - Owner's Version by Siemon Company November 17, 2010 - (Free Research) Hosted data centers, both outsourced/managed and collocation varieties, provide a unique benefit for some customers through capital savings, employee savings and in some cases an extension of in-house expertise. Traditionally, these facilities were thought of as more SME (Small to Medium Enterprise) customers.  (WHITE PAPER) READ ABSTRACT |

Exchange Insider E-Zine Volume 9: Exchange Server: To Host or Not to Host? by SearchExchange.com April 27, 2011 - (Free Research) Some applications are a natural fit for the cloud; some are better kept within your administrators’ control. What about Exchange Server? Volume 9 of the Exchange Insider E-zine outlines the pros, cons and costs of running Exchange Server in-house and in the cloud.  (EZINE)

IT Automation Breakthrough For The Midsize Business by N-able Technologies December 18, 2012 - (Free Research) Discover how new approaches in monitoring, standardization, and advanced automation can help you increase productivity, improve services, and boost profits – all without hiring more technicians.  (WHITE PAPER) READ ABSTRACT |

Case Study: Audi-Volkswagen Middle East Improves Procurement Control by Kofax, Inc. February 22, 2013 - (Free Research) This white paper demonstrates how Audi-Volkswagen Middle East found a user-friendly, easy-to-use BPM system that did not require high levels of technical expertise from in-house staff. The solution they chose was able to meet their "no-coding" requirement while enhancing the performance of their existing IT systems.  (CASE STUDY) READ ABSTRACT |

Cloud-ready networks - WAN Governance for cloud computing by IPANEMA TECHNOLOGIES February 09, 2011 - (Free Research) Cloud computing simplifies enterprise application delivery with resource flexibility, investment-less OPEX models, and no need for specialized in-house support resources.  (WHITE PAPER) READ ABSTRACT |

Modern Infrastructure University: Modernizing Infrastructure for Cloud Migration by SearchDataCenter.com May 15, 2013 - (Free Research) This classroom provides advice for integrating public or private cloud architectures into data center infrastructure.  (VIRTUAL SEMINAR) READ ABSTRACT |

Customer Video with TripAdvisor President and CEO and CFO by Workday December 07, 2012 - (Free Research) Watch this short video to discover how a SaaS HR and Finance solution helped a leader in the travel industry improve efficiency, speed, and ease of use.  (VIDEO) READ ABSTRACT |

The Unique Requirements of Product Data Quality by Silver Creek Systems July 2008 - (Free Research) TDWI explores traditional approaches to data quality, which focus on well structured data, and shows why these do not work with less structured product data. Read about Product Data's unique requirements and how to address them.  (WHITE PAPER) READ ABSTRACT |

A Document Management System Is Only as Good as Its Index by Viking Software Solutions April 2008 - (Free Research) In a document management system, an index functions as the means to retrieve documents. Without retrieval capabilities, the content would merely take up space. This paper explains that, given this vital role, companies should give indexi..  (WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact October 2010 - (Free Research) This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.  (CASE STUDY) READ ABSTRACT |

Computer Weekly – 19 February 2013: Software Developers in demand by ComputerWeekly.com February 2013 - (Free Research) In this week's Computer Weekly, we look at why companies are struggling to attract the right talent for in-house IT. We investigate why CIOs are not happy with Oracle's Fusion strategy. And betting company William Hill tells us how mobile technology has changed the high street bookmaker. Read the issue now.  (EZINE) READ ABSTRACT |

HP Warranty & Claims Management for Manufacturing - Solution Overview by Hewlett-Packard Limited September 2012 - (Free Research) Outsourcing services from your manufacturing company means you lose control, visibility, and data accuracy. To regain control you need to extend your customer relationship management (CRM) and enterprise resource planning (ERP) systems to users not part of your company. Read this paper to learn how an application can help address these needs.  (WHITE PAPER) READ ABSTRACT |

Simplifying Contact Center Technology by Oracle Corporation August 2008 - (Free Research) Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.  (WHITE PAPER) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.  (ASP & SOFTWARE PRODUCT)

Finally, a Simple Way to Deploy a Customer Contact Center by Contactual (Now 8x8, Inc.) February 2010 - (Free Research) The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.  (WHITE PAPER) READ ABSTRACT |

The Seven Best Practices of Highly Effective eDiscovery Practitioners: Powerful Lessons in eDiscovery Success by Guidance Software, Inc. April 2010 - (Free Research) The Seven Best Practices of Highly Effective eDiscovery Practitioners article provides legal professionals with insight on how they and other members of the eDiscovery team can achieve a repeatable, defensible in-house eDiscovery process. Read this paper to learn so much more.  (WHITE PAPER) READ ABSTRACT |

Building Your Business Case for Best-Practice IT Services Delivery by Oracle Corporation June 2009 - (Free Research) Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an in-house IT service delivery model.  (WHITE PAPER) READ ABSTRACT |

Advantages of Managed Security Services vs. In-house Security Information Management (SIM) by Dell SecureWorks UK March 2011 - (Free Research) The intent of this paper is to provide an executive-level summary of the potential costs associated with managing information security in-house and highlights the advantages of using a Managed Security Services Provider (MSSP) to reduce costs and improve the quality of protection.  (WHITE PAPER) READ ABSTRACT |

How to Handle the New Customer Revolution by Oracle Corporation October 2012 - (Free Research) Watch this video to learn why the cloud is the best way to deliver agile customer service because of its continuous updates and minimal IT capability requirements.  (WEBCAST) READ ABSTRACT |

Automated Business Intelligence: Delivering Real Business Value, Quickly, Easily, and Affordably by Birst June 2009 - (Free Research) This White Paper explores how traditional approaches fall short, what the automated solution and its benefits look like, how the on-demand delivery model best represents the integrated stack necessary for automation, and how the automated, on-demand model brings the benefits of BI to a far broader audience than ever before.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com May 2012 - (Free Research) In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.  (EZINE)

Best Practices for Cloud Security by Qualys January 2012 - (Free Research) In this essential white paper, discover the benefits that your organization can realize by embracing cloud services, including more effective and cost-efficient security. Also inside, discover cloud cautions and pitfalls to avoid – read on now to learn more.  (WHITE PAPER) READ ABSTRACT |

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