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7 Habits of Highly Successful Surveys by Vovici October 20, 2009 - (Free Research) Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more!  (WHITE PAPER) READ ABSTRACT |

How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist July 19, 2011 - (Free Research) This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery.  (WHITE PAPER) READ ABSTRACT |

Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK April 05, 2011 - (Free Research) This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery.  (WHITE PAPER) READ ABSTRACT |

Implementing Cloud Storage Metrics to Improve Efficiency by Intel October 04, 2011 - (Free Research) When moving to the cloud, storage metrics can significantly help to improve efficiency and capacity management, optimizing your SAN environment. Access this white paper to learn how these metrics can help you effectively manage your computing and traditional environments.  (WHITE PAPER) READ ABSTRACT |

Driving Sustained Improvements with Supply Chain Metrics and Analytics by SAP America, Inc. March 21, 2013 - (Free Research) This resource explains the importance of clear metrics and powerful analytics in a successfully performance management strategy. Continue on to discover how these principles can help you better manage an ever-changing supply chain in a highly volatile world.  (WHITE PAPER) READ ABSTRACT |

Implementing Cloud Storage Metrics to Improve IT Efficiency and Capacity Management by Intel December 31, 2011 - (Free Research) Storage capacity utilization metrics provide a framework you can use to analyze and manage SAN storage use across a diverse IT environment. Check out this white paper to explore how capacity metrics can help your organization with efficiency, capacity management, and risk management.  (WHITE PAPER) READ ABSTRACT |

Implementing Cloud Storage Metrics to Improve Efficiency by Intel October 31, 2011 - (Free Research) Access this white paper to learn how implementing cloud storage metrics can help you choose the right technology for increasing IT productivity and capacity management in your enterprise.  (WHITE PAPER) READ ABSTRACT |

The Emerging Metrics-Minded Security Team by Sensage, Inc. September 13, 2012 - (Free Research) This webcast explores how a metrics-based mentality to security can help enhance operations, reduce risks, and improve decision making within your enterprise.  (WEBCAST) READ ABSTRACT |

Implementing Cloud Storage Metrics to Improve Efficiency by Intel October 05, 2011 - (Free Research) Access this resource to learn about a storage metrics methodology that can expand to both the private cloud and traditional enterprise environments.  (WHITE PAPER) READ ABSTRACT |

Lotus Mobile Solutions Webcast Series by IBM August 16, 2010 - (Free Research) Check out this series of webcasts for a brief overview of the Lotus software solutions available for a variety of industry-leading mobile devices.  (RESOURCE CENTER) READ ABSTRACT |

Finding Gold with Analytics: 5 Key Metrics for Successful Software Development by CollabNet July 22, 2009 - (Free Research) Join us for a live demonstration of 5 key metrics you can use to answer many of the biggest, meatiest issues that confront development teams, and learn practical approaches for increasing efficiency and software quality in your development projects.  (WEBCAST)

Learn More About KnowledgeStorm by KnowledgeStorm, Inc (E-mail this company) June 2007 - (Free Research) KnowledgeStorm is the Internet's top-ranked search resource for technology solutions and information. With our premier network, search expertise and performance tools and services, KnowledgeStorm provides technology vendors the most opportunities to reach buyers on the Internet and convert them into Web leads.  (WHITE PAPER) READ ABSTRACT |

Effectively Balancing Speed, Quality and Cost Metrics by Citrix Online- GoToAssist October 2011 - (Free Research) Read this white paper to gain insight to new ways to leverage remote support platforms to create effective dashboards for customer and technical support. Along with recommendations for what to include in service dashboards.  (WHITE PAPER) READ ABSTRACT |

Mobile, Social, Analytics Offer Promise but Demand New Metrics by IBM March 2013 - (Free Research) A successful social media analytics endeavor involves changing your business practices and metrics in order to adapt to these new technologies.  This expert e-guide explains how your organization should rethink metrics in order to maximize the value of social technologies, analytics, and mobile devices.  (EGUIDE) READ ABSTRACT |

KnowledgeStorm Webinars: Business Technology Marketing Benchmarks: 2006-2007 Data and Trends by KnowledgeStorm Webinars (E-mail this company) August 2006 - (Free Research) Find out what 1,900 B2B marketers in software, hardware and technology services industries revealed about what works for lead generation. Invite your entire team to view this free Webcast and learn about business-to-business email and search engine marketing strategies.  (WEBCAST) READ ABSTRACT |

Ten Tips for the Metrics-Minded Organization by Sensage, Inc. August 2012 - (Free Research) Security professionals are well aware that metrics can improve security operations and reduce risks. However, some directions need to be in place in order for security metrics initiatives to be successful. Consult this resource to uncover the top ten tips for security metrics initiatives.  (WHITE PAPER) READ ABSTRACT |

Accelerate Performance in Human Resources by SAP America, Inc. January 2012 - (Free Research) This white paper addresses HR challenges and metrics solutions for improving operations.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Application Lifecycle Management Tools and Processes by Hewlett-Packard Company March 2012 - (Free Research) CIOs are always looking for ways to deliver higher quality software faster, especially in today's bottleneck-prone Agile and iterative environments. As this e-guide explains, streamlining the number of software quality metrics you use as well as implementing lifecycle virtualization can significantly improve your development efficiency.  (EGUIDE) READ ABSTRACT |

eGuide HR Metrics Key to Strategic Planning by Workday May 2013 - (Free Research) In this expert e-guide, human resources (HR) leaders will learn how to more effectively apply HR analytics by improving the ways they find, interpret, and use data. Read on now to get started.  (EGUIDE) READ ABSTRACT |

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM June 2008 - (Free Research) Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates.  (WEBCAST) READ ABSTRACT |

Energy Logic: Calculating and Prioritizing Your Data Center IT Efficiency Actions by Emerson Network Power July 2009 - (Free Research) This paper reviews the challenges of measuring data center energy efficiency and proposes a solution: a new metric called CUPS, or Compute Units per Second, that allows data center managers to calculate data center efficiency.  (WHITE PAPER) READ ABSTRACT |

Measuring Software Quality: Why Your Metrics Don't Make the Grade by IBM April 2013 - (Free Research) What keeps your customers happy when it comes to software? Tune into this video to learn more about what you can do to improve your software  testing and quality assurance. It outlines the pros and cons of satisfied customers and what the means for your business. View this resource now to learn more about improving your software.  (WEBCAST) READ ABSTRACT |

Using Technologies to Increase Perfect Order Metrics by Intermec August 2008 - (Free Research) Companies are continually finding new ways to get the right goods to the right customers on time. This white paper explains how each aspect of perfect order performance can be improved through enhancements to data collection processes and technologies.  (WHITE PAPER) READ ABSTRACT |

Breaking Into the World of VDI by VMware, Inc. May 2012 - (Free Research) View this webcast for an overview of the benefits a VDI can provide your desktop environment and a tool to manage your transition. Learn more about how an improved desktop management strategy can provide your end user with increased freedom while maintain your control.  (WEBCAST) READ ABSTRACT |

Intel IT: Implementing Cloud Storage Metrics by Intel July 2011 - (Free Research) <p>You need to have the right metrics in place to measure storage efficiency in your cloud infrastructure. This white paper focuses on three aspects of cloud storage and discusses tools that can help you improve utilization, optimize capacity, and effectively manage costs.</p>  (WHITE PAPER) READ ABSTRACT |

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