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Market-based Government through Innovation: How Public Sector Leaders Are Improving Collaboration and Focusing on Citizens by IBM Line of Business February 2008 - (Free Research) This paper explores how enhancing collaboration among government groups, citizens and others can enable a more "market-based" approach to processes and can help improve service delivery.  (WHITE PAPER)

Computer Weekly - 1 May 2012: The technology behind the England football team by ComputerWeekly.com May 2012 - (Free Research) This week's Computer Weekly examines how the Football Association's IT director is using technology to help improve the prospects for the England national team. Our Buyer's Guide to government IT looks at the future of open source in the public sector and we report from Infosec 2012 on the rising number of cyber attacks. Read the issue now.  (EZINE)

Government analytics: Set goals, drive accountability and improve outcomes by IBM May 2010 - (Free Research) Government agencies face more pressure than ever to find new ways of improving and reporting on their performance and outcomes. Analytics solutions can help, letting staff understand the results of spending, track progress against goals and share info with citizens. This paper outlines the many applications of analytics for public organizations.  (WHITE PAPER) READ ABSTRACT |

Cut Government Spending Intelligently by SAP America, Inc. June 2012 - (Free Research) This paper outlines how public sector organizations can boost performance, reduce fraud and do more with less with the latest budget and cost analysis software. Read on to learn how leading government agencies are capitalizing on the latest SAP public sector solutions to streamline operations and improve accountability and transparency.  (WHITE PAPER) READ ABSTRACT |

ExaGrid Helps U.S. Federal Government Agencies Reduce Backup Windows, Improve Data Protection by ExaGrid Systems, Inc. February 2012 - (Free Research) Check out this study to learn how ExaGrid solutions enabled several U.S. government agencies to reduce backup windows and improve overall data protection practices. This resource provides an introduction to the specific solutions used as well as their benefits, and explores emerging deduplication and scalability concerns as well.  (CASE STUDY) READ ABSTRACT |

SAP Human Capital Management for U.S. Federal Government Organizations by SAP AG January 2006 - (Free Research) Investigate how a U.S. federal agency uses SAP ERP HCM to strategically manage human capital resources for mission alignment and performance achievement - enabling efficient recruitment, process transparency, and new insight.  (ARTICLE) READ ABSTRACT |

Enhancing Constituent Perceptions with CRM for Public Sector: Advancing Beyond Efficiency and Service Improvements by SAP America, Inc. September 2010 - (Free Research) By using a CRM strategy with software solutions, government agencies can achieve a host of benefits when it comes to streamlining business processes and analytical capabilities. Read on to learn how By enabling such CRM processes, governments can build communication campaigns that help shape the public’s perceptions and advance the value delivered.  (WHITE PAPER) READ ABSTRACT |

Government Insights White Paper: Collaborative Case Management - Improving Service Delivery through Connected Government by EMC Corporation April 2008 - (Free Research) In this white paper, IDC Government Insights discusses global trends toward better citizen service and provides an overview of collaborative case management.  (WHITE PAPER) READ ABSTRACT |

Roadmap to Effective eGovernment by EMC Corporation December 2010 - (Free Research) Learn how roadmap to effective eGovernment provides you with a pragmatic, manageable and cost-effective guide to identify which pieces of your information infrastructure can be strengthened to become a high-performance government agency.  (WHITE PAPER) READ ABSTRACT |

Five Ways to Reduce Costs and Drive Higher Efficiencies in Government by IBM June 2011 - (Free Research) This white paper describes five cost reduction strategies, supported by concrete examples of government agencies that have improved quality of services to citizens while cutting costs.  (WHITE PAPER) READ ABSTRACT |

Cloud Computing by Government Agencies: Meeting Business and Security Challenges in the Cloud by IBM August 2010 - (Free Research) This article briefly describes the procurement challenges and then jumps into advising government cloud service purchasers on the positives and negatives of security in the cloud, and how to manage their potential vendors' security risks. Read on to learn more.  (TECHNICAL ARTICLE)

Computer Weekly – 14 May 2013: Lessons for local government IT - a visit to Cape Town by ComputerWeekly.com May 2013 - (Free Research) In this week's Computer Weekly: we visit Cape Town to find out how the South African city worked with SAP to manage citizen services. Tesco tells us how it saved £100m in its supply chain by using business analytics. And we examine Microsoft's response to the lukewarm reaction given by customers to Windows 8. Read the issue now.  (EZINE) READ ABSTRACT |

Top 10 Reasons to Automate Your Government AP Processes by Kofax, Inc. February 2013 - (Free Research) Inside, examine the major issues and benefits of Accounts Payable transformation for government finance organisations as well as the top considerations for automating your AP processes. Learn more about industry-proven strategies for reducing costs, strengthening controls and enhancing service levels.  (WHITE PAPER) READ ABSTRACT |

Mainstay Salire Whitepaper: Sharing the Public Good: How Governments Are Saving Dollars and Boosting Efficiency with SharePoint and Capture-Enabled BPM Solutions by Kofax, Inc. February 2013 - (Free Research) This white paper demonstrates how forward-thinking government organisations are utilising capture-enabled business process management (BPM) solutions to streamline operations that eliminate paper-based processes, effectively reducing costs, strengthening security and providing faster, better public service.  (WHITE PAPER) READ ABSTRACT |

Enterprise Content Management for Transforming Government by EMC Corporation December 2010 - (Free Research) Read this issue brief by Center for Digital Government to learn how the Commonwealth of Massachusetts and the County of San Diego are improving service delivery by managing information electronically.  What benefits could ECM bring to your agency?  (WHITE PAPER) READ ABSTRACT |

Protect citizen data with IBM Rational software by IBM July 2012 - (Free Research) Digital and connected government information improves processes and makes accessibility simple for public sector agencies. This white paper outlines how agencies can keep their information available without risking sensitive data.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly - 21 February 2012: Preparing for IPv6 by ComputerWeekly.com February 2012 - (Free Research) This week's digital magazine examines the challenges of migrating to IPv6 now the internet has run out of IPv4 addresses - a process every IT manager now faces. We also look into the IT issues facing smart meters and ask what will the beta launch of Gov.uk hold in store for public services?  (EZINE) READ ABSTRACT |

Government Department saves millions in one of the world's largest modernizations by HP October 2011 - (Free Research) This exclusive case study explores how one government department transformed their IT infrastructure by streamlining contracts to improve performance and productivity. Learn how they were able to design a new services framework model to provide access to supplier services and enhance collaboration.  (CASE STUDY) READ ABSTRACT |

Computer Weekly - 6 March 2012: Windows 8 - tablet meets desktop by ComputerWeekly.com March 2012 - (Free Research) This week’s Computer Weekly delves into the new world of Windows 8. We also talk to some top CIOs about how the downturn has shaped their priorities. You'll also find the third and final part of our Buyer's Guide to IPv6 migration, all inside this digital magazine.  (EZINE)

The future of Government operations: Digital citizen survey by ComputerWeekly.com May 2012 - (Free Research) This report from Accenture looks at the challenges facing the public sector in offering digital services.  (IT BRIEFING) READ ABSTRACT |

Countdown to Copenhagen: Government, business and the battle against climate change by SAP AG July 2009 - (Free Research) Government, business and the battle against climate change is an EIU report that investigates the current regulatory outlook within key regions of the world.  (WHITE PAPER) READ ABSTRACT |

6 Best Practices for Preventing Enterprise Data Loss by RSA, The Security Division of EMC February 2009 - (Free Research) Nearly 220 million electronic records have been breached since January 2005, according to Privacy Rights Clearinghouse. This paper outlines six best practices for corporations seeking to prevent enterprise data loss in order to protect revenue, limit customer attrition, and meet government regulatory requirements.  (WHITE PAPER) READ ABSTRACT |

Improving Communications in Emergency Situations: Mobile Business Continuity Planning Solutions That Help Mitigate Risks and Improve Responsiveness to Emergency Situations by BlackBerry January 2007 - (Free Research) This white paper addresses the ways in which organizations can ensure preparedness by deploying wireless software solutions based on the BlackBerry Enterprise Solution and BlackBerry applications from Wallace Wireless.  (WHITE PAPER) READ ABSTRACT |

ENTERPRISE APPLICATION ARCHIVING: Unified Protection and Management for Enterprise Application Output by EMC Corporation March 2008 - (Free Research) Today easy management of and access to archives is more than compliance and governance, it is also about improving service, repurposing content, creating new revenue streams, protecting public safety and more.  (WHITE PAPER) READ ABSTRACT |

Advanced Case Management: Making its Mark on Key Government Sectors by IBM May 2012 - (Free Research) Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments.  (WHITE PAPER) READ ABSTRACT |

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