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Case Study: Hospital Sees BlackBerry Smartphones as a Way to Improve Patient Care and save Lives by BlackBerry

November 01, 2007 - (Free Research)
This case study describes why Trillium Health Centre gave 40 BlackBerry smartphones to all of the members of the ICU team making it the first hospital in North America to test push email as an essential part of how the health care team worked together. 
(CASE STUDY) READ ABSTRACT |

Case Management: A Blueprint for Success by EMC Corporation

July 08, 2010 - (Free Research)
Now more than ever, organizations need to transform their critical business processes and leverage multiple sources of information to adopt a better way of working. To make this transformation a reality, leading organizations have turned to case management solutions. 
(WHITE PAPER) READ ABSTRACT |

Increasing the efficiency of case file coordination in social services by IBM

June 15, 2011 - (Free Research)
Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing. 
(WHITE PAPER) READ ABSTRACT |

Tip Guide: Case History: How DCM helped one global company improve customer service everywhere by IBM

December 05, 2011 - (Free Research)
This tip guide continues ebizQ.com's exploration of best practices in architecture and other aspects of case management. Inside, learn how one global institution built a dynamic case management (DCM) architecture to better serve its customers all over the world. 
(EGUIDE) READ ABSTRACT |

IDC ExpertROI SPOTLIGHT - Using NetApp to Improve Storage Infrastructure Performance and Flexibility: A Case Study on TruWest Credit by NetApp

April 28, 2010 - (Free Research)
This case study takes a look at TruWest Credit’s deployment of NetApp’s storage solution and examines the business value and benefits that were achieved. 
(CASE STUDY) READ ABSTRACT |

Using Case Management to Empower Employees and transform Customer Service by Kofax, Inc.

August 24, 2012 - (Free Research)
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience. 
(WHITE PAPER) READ ABSTRACT |

Government Insights White Paper: Collaborative Case Management - Improving Service Delivery through Connected Government by EMC Corporation

April 2008 - (Free Research)
In this white paper, IDC Government Insights discusses global trends toward better citizen service and provides an overview of collaborative case management. 
(WHITE PAPER) READ ABSTRACT |

How social/collaborative approaches can build bridges in case management by IBM

November 2011 - (Free Research)
In this tip guide, well-known industry analyst Neil Ward-Dutton discusses trends and best practices in social networking and collaboration for case management. Readers will learn how social/collaborative approaches can build bridges and improve service in case management. 
(EGUIDE) READ ABSTRACT |

Using analytics in DCM: Techniques and tips for doing the job well by IBM

November 2011 - (Free Research)
Dynamic case management (DCM) aims to empower knowledge workers, improve efficiency and deliver better outcomes. Adding analytics to the mix can add even more benefits by providing new insight into case information. This e-guide offers tips for combining DCM and analytics, which can help users spot trends and glean insights from case information. 
(EGUIDE) READ ABSTRACT |

Case Study: TORO National Support Network by NEC Corporation

August 2009 - (Free Research)
Read this case study to learn how NEC solutions helped TORO improve contact-center service quality scores, improve staff productivity, improve business operations and enhance system flexibility. 
(CASE STUDY) READ ABSTRACT |

Smart Process Applications Evaluation, Q2 2013 by OpenText

April 2013 - (Free Research)
This Forrester Wave report aims to help CIOs find the right smart process app vendor partners for improving this full spectrum of human-based processes. Read today to explore Forrester's key takeaways after conducting a 15-criteria evaluation of twelve software vendors. 
(WHITE PAPER) READ ABSTRACT |

Advanced Case Management: Making its Mark on Key Government Sectors by IBM

May 2012 - (Free Research)
Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments. 
(WHITE PAPER) READ ABSTRACT |

 Microsoft Exchange 2010 on VMware: Use Cases by VMware, Inc.

October 2010 - (Free Research)
This paper provides use cases and primary technical benefits that can be achieved by deploying Exchange 2010 on VMware vSphere. 
(WHITE PAPER) READ ABSTRACT |

15 Minute Guide to Collaborative Case Management for the Public Sector by EMC Corporation

August 2008 - (Free Research)
This guide focuses on an innovative approach to case management in public sector--collaborative case management (CCM). 
(WHITE PAPER) READ ABSTRACT |

eGuide: Using social and collaborative approaches to take case management to the next level, Part II by IBM

November 2011 - (Free Research)
This e-guide features expert insight about and best practices for using social and collaborative techniques and technology in case management. 
(EGUIDE) READ ABSTRACT |

Using DCM and analytics for maximum impact by IBM

November 2011 - (Free Research)
This Tip Guide offers practical advice for combining dynamic case management (DCM) and analytics to spot trends and glean other insights from case information. Readers will learn where the combination is likely to work best, where business process management (BPM) fits into the picture, and how to avoid problems in implementation. 
(EGUIDE) READ ABSTRACT |

HP Storage Solutions Protect and Help Bring Order to Missouri Court Information by Hewlett-Packard Company

January 2009 - (Free Research)
Read how the Missouri court system consolidated database servers from 40 circuit courts onto five HP ProLiant servers, providing numerous benefits including improved flexibility, enhanced disaster recovery, and significantly increased savings. 
(CASE STUDY) READ ABSTRACT |

Best Practice Insight: A Collaboration case study with Google Apps by Google

May 2011 - (Free Research)
This case study examines charity organization WWF’s use of Google Apps to deliver a more interactive and collaborative intranet platform for its full staff and partners around the globe. 
(CASE STUDY) READ ABSTRACT |

Birst Case Study: Citrix Systems: Citrix Improves Profitability with Supply Chain Insight Provided by Birst by Birst

February 2010 - (Free Research)
Read this case study to learn how Fred Tiso and his team from Citrix Systems used Birst to optimize their Supply chain. Birst helped Citrix quickly digitize the entire Citrix supply chain, gain real-time visibility into sales forecasts, bookings, shipments, tracking numbers, backlog, product reliability, inventory, material forecast, and more. 
(CASE STUDY) READ ABSTRACT |

Calcasieu Parish Schools Case Study: Connecting 21st Century Classrooms by Dell, Inc.

December 2009 - (Free Research)
Read this case study to learn how Calcasieu Parish schools doubled its purchasing power and improved student access and learning proficiency with Dell netbooks. 
(CASE STUDY) READ ABSTRACT |

Case Study: Gates Corporation use Indicee Analytics to Show Value of Salesforce Chatter by Indicee

March 2014 - (Free Research)
Consult the following case study to reveal how Gate Corporation used analytics to relaunch Chatter to completely revamp and improve the way they collaborate in the enterprise. 
(CASE STUDY) READ ABSTRACT |

Morneau Shepell - New case study boosts storage with IBM Storwize V7000 by IBM

November 2011 - (Free Research)
Many existing storage systems cannot handle the data demands of today's companies. This case study explains how one organization improved storage performance and reduced costs by implementing a solution that scales rapidly and integrates with its current IT environment. 
(CASE STUDY) READ ABSTRACT |

Case Study: HDFC Securities Reshapes Operations with Oracle SuperCluster by Oracle Corporation

February 2014 - (Free Research)
This case study explores how the Oracle SuperCluster helped revolutionize one company by increasing their performance and improving scalability and availability. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Henderson Global Investors Bolsters Microsoft SharePoint Adoption with DocAve by AvePoint, Inc.

August 2011 - (Free Research)
This case study details the efforts of Henderson Global Investors, an asset management firm, to improve their SharePoint-based content management, backup and administrative functions using AvePoint's DocAve Software Platform. 
(CASE STUDY) READ ABSTRACT |

Case Study - Petrobas by Riverbed Technology, Inc.

January 2012 - (Free Research)
Petrobras needed to accelerate data replication from offshore drilling platforms back to the corporate headquarters. Download the case study to learn how Riverbed deployed Steelhead® appliances to reduce Petrobras’ backup window from 34 hours to four hours, improve application performance for remote workers to LAN-like speeds, and more. 
(CASE STUDY) READ ABSTRACT |

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