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Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 01, 2008 - (Free Research)
In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 
(VIDEOCAST) READ ABSTRACT |

Podcast: Maximizing Workforce Management with Best-of Breed Solutions by Kronos Incorporated

March 25, 2010 - (Free Research)
Many organizations find it difficult to effectively handle their workforce management (WFM) processes. This podcast covers a set of WFM best practices to help organizations with this challenge and discusses how best-of-breed solutions can help reduce error rates, improve productivity and deliver immediate bottom-line returns. 
(PODCAST) READ ABSTRACT |

Webcast: Maximizing Workforce Management with Best-of-Breed Solutions by Kronos Incorporated

March 25, 2010 - (Free Research)
Many organizations find it difficult to effectively handle their workforce management (WFM) processes. This webcast covers a set of WFM best practices to help organizations with this challenge and discusses how best-of-breed solutions can help reduce error rates, improve productivity and deliver immediate bottom-line returns. 
(WEBCAST) READ ABSTRACT |

An ERP Guide to Driving Efficiency by Sage North America

December 08, 2010 - (Free Research)
Improving business efficiency is a perennial concern for any company that hopes to achieve “best-in-class” operations. Businesses that successfully improve efficiency stand to reduce operating costs while improving the effectiveness and profitability of their operations. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Maximizing Workforce Management with Best-of-Breed Solutions by Kronos Incorporated

April 06, 2010 - (Free Research)
Many organizations find it difficult to effectively handle their workforce management (WFM) processes. This presentation transcript covers a set of WFM best practices to help organizations with this challenge and discusses how best-of-breed solutions can help reduce error rates, improve productivity and deliver immediate bottom-line returns. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Improving Application Availability with a Comprehensive Approach to WAN Optimization by BlueCoat

September 18, 2009 - (Free Research)
Satisfying a WAN's need for speed may not be the best and most cost-effective way to improve applications performance and access across a network. Read about a more constructive approach in this eGuide. 
(EGUIDE) READ ABSTRACT |

Human Capital: The New Measure of Performance in Manufacturing by Kronos Incorporated

October 15, 2010 - (Free Research)
This paper explains how workforce selection - using science-based Behavioral Assessments to screen, select, and hire the best talent - is emerging as a vital new source of strategic advantage for manufacturers. Read on to learn how using behavioral assessments to hire new employees can greatly improve the accuracy of hiring decisions. 
(WHITE PAPER) READ ABSTRACT |

Best practices for streamlining financial processes and reporting in SAP environments by Dolphin

October 12, 2011 - (Free Research)
In this e-book, get expert advice and ideas on how to improve critical financial processes such as order-to-cash, controlling, general ledger, accounts receivable and financial reporting. 
(EBOOK)

6 Best Practices for Preventing Enterprise Data Loss by RSA, The Security Division of EMC

February 05, 2009 - (Free Research)
Nearly 220 million electronic records have been breached since January 2005, according to Privacy Rights Clearinghouse. This paper outlines six best practices for corporations seeking to prevent enterprise data loss in order to protect revenue, limit customer attrition, and meet government regulatory requirements. 
(WHITE PAPER) READ ABSTRACT |

Retaining Customers in Today’s Economic Landscape: Improving SAP Order Management by Esker Inc.

April 13, 2012 - (Free Research)
<p>Read this white paper to learn how to quit paper and effectively automate your sales order management process. Find tips for selecting a system that best meets your business needs and learn how to eliminate non-value-added tasks and human errors that drive up costs and customer dissatisfaction.</p> 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Delivering Better Software Faster with ALM by IBM

December 17, 2009 - (Free Research)
This paper outlines the steps that organizations must take to improve their systems and software development processes, including key best practices. It discusses solutions for unifying fractured, global development groups with existing infrastructures. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Lead Development by KnowledgeStorm Webinars (E-mail this company)

May 11, 2005 - (Free Research)
Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm. 
(WEBCAST) READ ABSTRACT |

Computer Weekly - 3 April 2012: Data security best practice by ComputerWeekly.com

April 03, 2012 - (Free Research)
This week’s Computer Weekly kicks off our Buyer's Guide to data security by looking at the changing role of the IT security chief. We also examine why flexible working is proving so slow to roll out and we talk to the UK's air traffic control operator about its ambitious desktop virtualisation project. 
(EZINE)

Best Practices for a contact center technology overhaul by Contactual (Now 8x8, Inc.)

June 10, 2011 - (Free Research)
Tap into the expert advice in this eBook to choose technology that will help you leverage multiple contact channels, effectively monitor agent interaction and deliver an excellent customer experience. 
(EBOOK) READ ABSTRACT |

Best Practices for Achieving Sustainable Supply Chains by E2open

April 09, 2009 - (Free Research)
Sustainable and green initiatives are becoming increasingly important in today's business climate, as companies restructure their supply chains to reduce their carbon footprint, while also improving their bottom line. This upcoming webinar sheds light on the move towards sustainable supply chain management. 
(WEBCAST) READ ABSTRACT |

Getting Value from Industry Best Practices the High-Tech Supply Chain Challenge by SAP AG

September 18, 2008 - (Free Research)
Supply chain operations play a vital role in the success of any consumer or high-tech original equipment manufacturer (OEM). This SAP Executive Insight examines how the adoption of industry best practices can add value to your organization. 
(WHITE PAPER) READ ABSTRACT |

Three Best Practices for Today's Profitable Contact Centers: Three Best Practices for Contributing to the Bottom Line by Avaya Inc.

July 2008 - (Free Research)
This white paper provides the three best practices for today's profitable contact centers. 
(WHITE PAPER) READ ABSTRACT |

Five Ways to Improve Cost Containment by Cisco Systems, Inc.

February 2008 - (Free Research)
An intelligent information network infrastructure can go a long way toward helping SMBs contain costs. This paper examines five ways SMBs can make their network work for them. 
(WHITE PAPER) READ ABSTRACT |

5 ways to improve WLAN reliability, performance and capacity by Hewlett-Packard Company

August 2011 - (Free Research)
Learn best practices for wireless LAN design, deployment and management while discovering solutions to tackling WLAN network challenges. 
(WEBCAST) READ ABSTRACT |

11 Best Practices for Peer Code Review by SmartBear Software

August 2012 - (Free Research)
Read this paper to learn 11 best practice peer code review tips to optimize review sessions, improve code, and make the most of valuable time. Some of the key findings include how many lines of code you should review in an hour, annotating code before you begin reviewing, leveraging a check list system, and more. 
(WHITE PAPER) READ ABSTRACT |

Compliant Media Management: Best Practices Guide by Iron Mountain

May 2011 - (Free Research)
By following established best practices, you have the opportunity to both reduce the risks associated with a data breach and improve the overall efficiency of your media management program. Check out this E-Guide to learn the five key Best Practices Areas that your organization needs to know about, and more. 
(WHITE PAPER) READ ABSTRACT |

P&G “tapped” into HP’s best-in-class financial processes, enhanced productivity and cut costs by Hewlett-Packard Company

September 2010 - (Free Research)
This case study explains how the leading consumer packaged goods company Procter & Gamble (P&G) was able to improve service levels, advance speed to market, reduce operating costs, and more by enlisting the right partner to take on its transactional accounts payable (TAP) processes. 
(CASE STUDY) READ ABSTRACT |

Six Best Practices for Agent Knowledge Management by KANA (E-mail this company)

June 2012 - (Free Research)
Knowledge management can be a useful tool for improving the quality and efficiency of your contact center operations. This paper outlines a series of best practices to help you achieve maximum results from knowledge management within the contact center that will ultimately lead to better customer service, and higher revenues. 
(WHITE PAPER) READ ABSTRACT |

Make Field Service Best Practices Even Better by Leveraging Mobile Technology by Intermec

June 2011 - (Free Research)
Uncover best practices for workforce optimization, resource management, revenue assurance, and performance control and learn how technology you already have can enhance processes and improve productivity and profitability within your organization. 
(WHITE PAPER) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc.

June 2009 - (Free Research)
When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve. 
(WHITE PAPER) READ ABSTRACT |

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