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Next-Generation Mobility Platforms, an IDC white paper by Sybase, an SAP company

April 23, 2009 - (Free Research)
In this paper, IDC analyzes the role of next-generation mobile enterprise platforms as organizations seek a more strategic deployment of mobile solutions, and analyzes why mobility is important to enterprise customers. This paper will also identify vital criteria for choosing a next-generation platform. 
(WHITE PAPER) READ ABSTRACT |

Next-Generation CRM: Driving Productivity with End-to-End Cloud Services by Microsoft

October 21, 2011 - (Free Research)
The newest wave of customer relationship management (CRM) applications will leverage the power of cloud computing to offer delivery models, including services being called and delivered within the application. Access this report from IDC to explore the future of CRM application delivery. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Next-Generation Service Provider Platforms: What Do Service Providers Need? by Alcatel-Lucent

December 2008 - (Free Research)
This transcript, a printable version of the video from enterprise expert Tom Nolle, addresses the marginalization that operators face from over-the-top disintermediation - caused by exploding operating costs that result from declining revenue per bit. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

BladeCenter E-Kit by IBM

January 2009 - (Free Research)
Download a complimentary copy of the IBM BladeCenter e-kit which contains white papers, videos and case studies featuring real-life success stories. 
(WHITE PAPER) READ ABSTRACT |

Next-Generation NAS by Oracle Corporation

July 2012 - (Free Research)
To remain competitive in the future, you need an up-to-date NAS system that optimizes storage, handles all the different types of data that are essential to your business, and grows with your company. Check out this short white paper for a list of key criteria you must evaluate when making your selection. 
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Keeping Pace with the Consumer: What you Need to Deliver a Next-Generation Customer Experience by Aspect

August 2010 - (Free Research)
This paper outlines key capabilities and top-line technical requirements to consider as you engage with IT to determine the best path forward to meet your customers’ demands. Continue reading to learn tips and techniques to keep pace with the consumer and deliver a next-generations customer experience. 
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The State of Next-Generation Market- and Credit-Risk Analytics by IBM

November 2013 - (Free Research)
Access the following white paper to gain a firsthand look at the next-generation market and credit-risk analytics that are helping many companies through this touch economic time. 
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Expert Integrated Systems: A Next-Generation Computing Platform by IBM

April 2012 - (Free Research)
There is an important sea change happening in IT: the development of expert integrated systems. Access this white paper, which breaks down the business case for expert integrated systems. Inside, learn of the both the challenges and opportunities presented by this next-generation technology. 
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Doing More with Less: Next-Generation Strategies and Best Practices for Customer Service by eGain Communications Corp.

December 2003 - (Free Research)
Download a complimentary white paper on how world-class companies sustain service excellence, improve contact center productivity and reduce costs to beat their competitors in today's tough business environment. 
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The Case for Next-Generation Wireless LANs: Faster Connections and More Applications and Users by Brocade

November 2011 - (Free Research)
Read this whitepaper to discover how the next generation of WLANs is creating faster connections, more applications, and a better experience for end-users. 
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Cloud Computing: Public, Private, and Hybrid Clouds and Your Next-Generation Data Center by AMD

March 2011 - (Free Research)
Cloud computing has been a hot topic in the IT industry for several years. If you have been ignoring cloud computing because it seemed like industry hype, now is the time to pay attention and craft a cloud strategy. Read this white paper to learn more about cloud options for your enterprise. 
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HP Publishes First Social eBook On Next-Generation Enterprise with Jive-Powered Customer Community by Jive Software

June 2013 - (Free Research)
In this resource learn about HP's Enterprise 20/20, a collaborative online experience that features a social ebook and Jive-powered public community, where community members participate in a wide variety of discussions about the future of the world, technology and business. 
(WHITE PAPER) READ ABSTRACT |

One Stop Data: Gaining Access to Enterprise, Customer, Business Intelligence by Advent Global Solutions Inc.

March 2012 - (Free Research)
This expert e-guide discusses next-generation BI software, in particular customer relationship management (CRM) analytics and how these factors complement the SMB market. 
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Security Policies for Next-Generation IT by Hexis Cyber Solutions Inc

October 2012 - (Free Research)
This CIO Decisions e-zine focuses on effective BYOD security policy. Inside, learn why security threats are evolving faster than the management practices that defend against them and, more importantly, how you can stay ahead. 
(EBOOK) READ ABSTRACT |

Fortinet’s Solution for the Enterprise Campus: High Performance Next Generation Firewall by Fortinet, Inc.

March 2014 - (Free Research)
This whitepaper explores major trends behind next-generation firewalls and how you can ensure network security while still enabling your employees. 
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Presentation Transcript: Howard Marks: Rethinking ProtectTIER by IBM

August 2011 - (Free Research)
This transcript supplements information presented during the Backup School seminar series and virtual seminar in 2011. Regardless of your involvement in the series, any IT pro evaluating deduplication technology will find this content to be useful. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Epicor ICE 2.0: Introducing Next-Generation Business Architecture by Epicor Software Corporation

November 2008 - (Free Research)
Epicor Internet Component Environment (ICE) 2.0 is a modern business architecture and application framework which utilizes a 100% service-oriented architecture (SOA) and Web 2.0 technologies for a new breed of enterprise solution. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML by West Interactive

July 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Developing for the Future - The New Trend for Hosted VXML by West Interactive

June 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(WEBCAST) READ ABSTRACT |

How Mobile Devices are Driving Innovations in Contact Centers by Avaya

October 2012 - (Free Research)
Failing to adopt a customer service strategy for mobile devices could put your business at a serious disadvantage. Gartner research suggests that 80% of companies will suffer revenue loss from the lack of customer support on mobile devices by 2013. Read this paper to learn how to utilize the opportunities mobility offers customer service. 
(WHITE PAPER) READ ABSTRACT |

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace by Aspect

August 2013 - (Free Research)
This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching. 
(WHITE PAPER) READ ABSTRACT |

Selecting a Next-Generation Firewall: Topic 10 Considerations by Cisco (E-mail this company)

February 2014 - (Free Research)
In this white paper, uncover 10 considerations to weigh when evaluating next-generation firewall tools to ensure that the solution you select best protects your networks from today's broad range of risk. 
(WHITE PAPER) READ ABSTRACT |

Why You Need a Next-Generation Firewall by Hewlett-Packard Limited

October 2013 - (Free Research)
Learn why next-generation firewalls make sense and how to find the right next-gen firewall for your organisation in this exclusive resource. 
(WHITE PAPER) READ ABSTRACT |

Buyer's Criteria for Next-Generation Network Security by Sourcefire

December 2013 - (Free Research)
This whitepaper outlines current factors driving organizations to look at next-generation networking solutions and offers analysis on the capabilities of these new technologies. 
(WHITE PAPER) READ ABSTRACT |

7 Measures of Scalability for your Next-Generation Firewall (Gov) by Dell Software

August 2013 - (Free Research)
Learn how to build a massively scalable next-generation firewall (NGFW) in this comprehensive white paper. It also outlines the kind of technical innovations needed to produce a massively scalable NGFW, and results from a benchmark test comparing the four leading next-generation firewalls. 
(WHITE PAPER) READ ABSTRACT |

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