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Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc

November 03, 2009 - (Free Research)
Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis. 
(ANALYST BRIEF) READ ABSTRACT |

Magic Quadrant for Endpoint Protection Platforms by Sophos Inc.

May 12, 2009 - (Free Research)
Gartner's Magic Quadrant for Endpoint Protection Platforms assesses a company's ability to execute and its completeness of vision. According to Gartner, Sophos continues to have a strong reputation for support and service from customers and the management interface achieves a good balance of simplicity without sacrificing depth of control. 
(ANALYST REPORT) READ ABSTRACT |

Email Security: Magic Quadrant for Email Security Boundaries, 2008 by Proofpoint, Inc.

October 22, 2009 - (Free Research)
The email security market is maturing, but speed and breadth of spam detection, and management and reporting capabilities, continue to differentiate vendors. This paper will discuss what you need to know about spam filtering, outbound content filtering, and available email security solutions in various delivery models. 
(WHITE PAPER) READ ABSTRACT |

Magic Quadrant for WAN Optimization Controllers, 2009 by Blue Coat

June 30, 2009 - (Free Research)
WAN optimization controllers seek to improve applications performance and reduce bandwidth requirements by intelligently managing traffic across the WAN. This analyst report presents a snapshot of the current market situation as well the results and explanation of Gartner's study of nine separate WOC vendors. Read the full report to learn more. 
(ANALYST REPORT) READ ABSTRACT |

The Name Game: Malware Naming, Shape Shifters, and Sympathetic Magic by ESET

September 14, 2009 - (Free Research)
Read this paper for an in-depth discussion of malware identification, naming and classification and an exploration of the most useful ways for administrators to detect and analyze threats. 
(WHITE PAPER) READ ABSTRACT |

Magic Quadrant for Secure Web Gateway, 2008 by Blue Coat

September 11, 2008 - (Free Research)
Secure Web gateway solutions protect Web-surfing PCs from infection and enforce company policies. Incumbant providers have been slow to respond to changing demands, while new vendors are struggling to get the right product mix and prove their mettle in the demanding enterprise market. 
(ANALYST REPORT) READ ABSTRACT |

Inside SQL Server 2008: Management Studio Improvements by Global Knowledge

July 27, 2009 - (Free Research)
When the SQL Server Management Studio (SSMS) was first introduced in SQL Server 2005, it received mixed reviews. With the launch of SQL Server 2008, Microsoft has succeeded in transforming the SSMS into a much more useful tool set. This whitepaper will list and discuss each of these improvements of SSMS 2008. 
(WHITE PAPER) READ ABSTRACT |

The Power of Automation: The EDS Story by Hewlett-Packard Company

September 17, 2009 - (Free Research)
It is becoming increasingly difficult for data center pros to manage their IT environments. This webcast explores best practices for automation and details the benefits you can realize from implementing the technology. 
(WEBCAST) READ ABSTRACT |

Ensuring Reliable Inbound Supply Integration by Sterling Commerce

September 01, 2009 - (Free Research)
This white paper will enumerate the critical business challenges, as well as specific opportunities and benefits of working aggressively to achieve inbound supply integration. 
(WHITE PAPER) READ ABSTRACT |

Selling to the C-Level: How to Convince Company Leaders to Buy by ZoomInfo

November 09, 2009 - (Free Research)
This paper examines how to conduct successful C-level sales calls and the psychological strategies and linguistic tactics that help you convince company leaders to buy. Read on to learn the five steps for conducting the successful C-level sales call. 
(WHITE PAPER) READ ABSTRACT |

Customer Relationship Management: The Winning Strategy in a Challenging Economy by Microsoft

April 08, 2009 - (Free Research)
In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve. 
(WHITE PAPER) READ ABSTRACT |

Vista SP1: What You Need to Know before You Deploy by Global Knowledge

December 2008 - (Free Research)
The release of Windows Vista SP1 enables customers to take advantage of improvements that Microsoft and its partners have developed. It's a continuation of Microsoft and its partners' drive to provide the best experience possible. 
(WHITE PAPER) READ ABSTRACT |

IT Excellence: Achieving Optimised Business Outcomes by SAP AG

February 2007 - (Free Research)
Information technology is ubiquitous in organizations, but what distinguishes top-notch IT from merely adequate IT? Read this article written by the Economist, to learn how leading companies enable IT to perform optimally. 
(WHITE PAPER) READ ABSTRACT |

Optimize Your SAP Applications and Maximize Your Return on Investment by CDC Global Services - Catalyst

November 2009 - (Free Research)
Companies do not always know what technologies or processes exist that can help them achieve their desired improvements. Read this paper to learn how Catalyst Logistics Assessment for SAP, makes it easy and affordable to identify specific areas where they can improve. 
(WHITE PAPER) READ ABSTRACT |

Understanding How Technology Can Support Manufacturing Quality by Apriso Corporation

November 2009 - (Free Research)
In this expert podcast, industry analyst Simon Jacobson discusses the best starting point for a quality improvement initiative within a manufacturing plant, explores what types of software and technology can be used for support, explains why the IT team plays a key role in its success, offers tips on how to reduce error rates, and more. 
(PODCAST) READ ABSTRACT |

Case Study: Blount Overcomes Operational Efficiency Challenges by CDC Global Services - Catalyst

September 2009 - (Free Research)
In this case study you will learn how Catalyst's expertise in SAP and process improvement was integral in helping Blount decrease order fulfillment time, increase pick process visibility, remove pack station bottleneck, eliminate pack station disorder, reduce packing and shipping errors, increase inventory accuracy and more. 
(CASE STUDY) READ ABSTRACT |

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global

October 2009 - (Free Research)
Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. 
(WHITE PAPER) READ ABSTRACT |

Exchange Server 2010: What's New and What's Changed? by Global Knowledge

August 2009 - (Free Research)
In this white paper, we will look at some of the key changes that will be revealed with the new version of Exchange and how these changes will impact the messaging environment. 
(WHITE PAPER) READ ABSTRACT |

vSphere: New Features and Benefits by Global Knowledge

May 2009 - (Free Research)
vSphere, VMware's latest release, adds approximately 150 new features to its previous VI3 product! The purpose of this white paper is to highlight the most notable of these features and to discuss the benefits they offer your organization's IT infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Changes to the PMBOK® Guide, 4th Edition, and What You Should Know by Global Knowledge

March 2009 - (Free Research)
In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs). 
(WHITE PAPER) READ ABSTRACT |

IT/Business Integration – Who’s Doing it Best? by CA

December 2009 - (Free Research)
Quebec organizations, compared to others in Canada, display much higher satisfaction with their IT effectiveness. They continually place a high priority on IT process improvement and the establishment of procedures for management and oversight of IT operations. 
(WEBCAST) READ ABSTRACT |

Operational efficiency — how to save big with BMC Software by BMC Software, Inc

November 2009 - (Free Research)
As the business demands more from your tight IT budget, it's helpful to know that you can actually fund the IT improvements your business needs from savings generated by improvements in operational efficiency. Read a short overview of how BMC Solutions drive operational efficiency. 
(WHITE PAPER) READ ABSTRACT |

DFS Changes in Windows Server 2008, Improvements and Best Practices by Peer Software

September 2009 - (Free Research)
DFS has undergone incremental changes, all offering a basic solution for file management across LANs and WANs but the story is incomplete. In this E-Guide, brought to you by SearchWindowsServer.com and Peer Software, learn what improvements have been made to DFS in Windows Server 2008 R2 and what problems still exist. 
(E-LEARNING TUTORIAL) READ ABSTRACT |

How Outsourcing Drives Business Process Improvements by CompuCom Systems, Inc.

June 2009 - (Free Research)
More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Intelligent Metrics Ensures Success by IFS

July 2007 - (Free Research)
Read how GED Integrated Solutions went through the process of identifying and implementing metrics to drive its business process improvement program in 2002 and has since learned many important lessons in how to track and leverage business metrics to improve operational performance. 
(WHITE PAPER) READ ABSTRACT |

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