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The Customer You Know: Keeping, Leveraging, and Profiting from Current Customers with Business Analytics by SAS Institute Inc. May 05, 2010 - (Free Research) Read this paper to learn about business analytics and how it can significantly impact customer service improvements and customer retention and how it can enable your company to develop more agile strategies that will allow you to adapt to changing customer behavior and achieve their business goals.  (ANALYST REPORT) READ ABSTRACT |

KnowledgeStorm Webinars: Business Technology Marketing Benchmarks: 2006-2007 Data and Trends by KnowledgeStorm Webinars (E-mail this company) August 29, 2006 - (Free Research) Find out what 1,900 B2B marketers in software, hardware and technology services industries revealed about what works for lead generation. Invite your entire team to view this free Webcast and learn about business-to-business email and search engine marketing strategies.  (WEBCAST) READ ABSTRACT |

Spotlight on IT - Sustained Growth through Operational Excellence by SAP America, Inc. July 1967 - (Free Research) This paper-one of four function-specific papers-is based on the IT responses and follow-up interviews with technology executives who participated in the 2008 Economist Intelligence Unit operational excellence survey sponsored by SAP.  (WHITE PAPER) READ ABSTRACT |

Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc. April 2006 - (Free Research) This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years.  (WHITE PAPER) READ ABSTRACT |

Introduction to Intel® Core™ Duo Processor Architecture by Intel Corporation May 2006 - (Free Research) The Intel® Core™ Duo processor is the first Intel® mobile microarchitecture that uses CMP technology, it was built to achieve high performance, while consuming low power and fitting into different thermal envelopes.  (PRODUCT OVERVIEW)

Over-the-Top Video: First to Scale Wins by ComputerWeekly.com October 2012 - (Free Research) This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix.  (ESSENTIAL GUIDE) READ ABSTRACT |

Vendor Middleware-Based Application Integration Solutions Beat Custom Links -  Provides SOA Messaging Backbone by IBM December 2008 - (Free Research) Read this white paper for a discussion of server and storage infrastructure, application integration demand growth, service-oriented architecture, and enterprise application portfolios.  (WHITE PAPER) READ ABSTRACT |

National Fibre Strategies by ComputerWeekly.com June 2013 - (Free Research) Arthur D Little assess five strategic models for deploying national fibre optic telecommunications networks that have been implemented by countries around the globe.  (ESSENTIAL GUIDE) READ ABSTRACT |

Next Generation Data Protection Solutions by EMC Backup and Recovery Solutions January 2010 - (Free Research) This paper compares traditional data protection options and provides an overview of the impact data deduplication is having on the storage industry. Deduplication is quickly gaining momentum in the growing disk-to-disk backup market and offers several significant improvements over traditional data protection methods.  (WHITE PAPER) READ ABSTRACT |

Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices by Oracle Corporation March 2008 - (Free Research) This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.  (WHITE PAPER) READ ABSTRACT |

Customer Video with CareFusion by Workday September 2012 - (Free Research) In this short video, a large health care technology company discusses the advantages and innovations provided by a comprehensive SaaS solution.  (VIDEO) READ ABSTRACT |

Success Factors of a Best-Run Marketing Organisation - How Does Your Team Stack Up? by SAP AG December 2007 - (Free Research) How are leading marketing organisations getting the job done? Walk through their best practices, and you'll see what role software solutions - and customers - can play in helping marketing teams demonstrate favorable business outcomes.  (JOURNAL ARTICLE) READ ABSTRACT |

Gartner Magic Quadrant for General-Purpose Disk Arrays by Nimble Storage March 2013 - (Free Research) This resource will help IT leaders understand storage vendors' strategies and market strengths.  (WHITE PAPER) READ ABSTRACT |

SQL Server Insider E-Zine - Volume 2 by Dell, Inc. and Intel® May 2012 - (Free Research) Are you going to upgrade to SQL Server 2012? This edition of SQL Server Insider sets out to help you decide whether the investment is worth it or not. Read this edition to learn if several IT pros are going to upgrade and why, how this release will affect the database marketplace and pros and cons of actually upgrading.  (EZINE) READ ABSTRACT |

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT)

HP Business Service Management by Hewlett-Packard Company February 2011 - (Free Research) HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business.  (WEBCAST) READ ABSTRACT |

Performance Management and Business Intelligence: A Power Combination by BeyeNETWORK August 2010 - (Free Research) Since the beginning of the industrial age, company leaders and managers have sought to predict, plan, and control company performance. This recent research conducted by DecisionPath Consulting examines the adoption of BPM and BI to drive performance and profits.  (ANALYST REPORT) READ ABSTRACT |

CW+: How mature are companies' software quality management processes? by ComputerWeekly.com December 2010 - (Free Research) Today, maintaining a competitive edge while managing costs is the challenge that most organisations face. High up on the IT Directors‟ to do list is innovation in the way costs are managed and contained, while at the same time providing a dynamic and responsive IT service to the business.  (WHITE PAPER) READ ABSTRACT |

The Benefits of an Objectivity/DB and Panasas Scale-Out NAS Storage High Throughput Solution: A Benchmark Report  by Panasas, Inc. August 2010 - (Free Research) Objectivity/DB uses a powerful, distributed processing architecture to manage localized, centralized or distributed object databases. This white paper describes a benchmark that compares the performance of Objectivity/DB running against a local file system versus using files stored on a Panasas PAS 8 configuration. Read this white paper for more.  (WHITE PAPER) READ ABSTRACT |

Magic Quadrant for Business Process Management Suites by Progress Software, Inc. March 2011 - (Free Research) Gartner's 2010 Magic Quadrant updates our evaluation of the top 25 vendors in this market, based on Gartner's top four usage scenarios for BPMSs. This report represents one of several tools that clients can use to evaluate vendors that offer multiregional, cross-industry BPMSs that interest Gartner clients and nonclients the most.  (ANALYST REPORT) READ ABSTRACT |

Case Study: Henderson Global Investors Bolsters Microsoft SharePoint Adoption with DocAve by AvePoint, Inc. August 2011 - (Free Research) This case study details the efforts of Henderson Global Investors, an asset management firm, to improve their SharePoint-based content management, backup and administrative functions using AvePoint's DocAve Software Platform.  (CASE STUDY) READ ABSTRACT |

Is There Life After Requirements? Tools That Support Business Process Improvement by Global Knowledge July 2010 - (Free Research) So you have a requirements plan. You have elicited functional, non-functional, and quality of service requirements. You have validated and verified them, and your stakeholders are satisfied. Now what? Read this paper to learn more about the tools needed for business process improvements.  (WHITE PAPER) READ ABSTRACT |

Three Improvements You Can Make Right Now to Enhance Your Customer's Experience. by Cisco Systems, Inc. October 2008 - (Free Research) This document explains the three steps you can take to help ensure a positive Web experience for your customers.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Next-Generation Service Provider Platforms: What Do Service Providers Need? by Alcatel-Lucent December 2008 - (Free Research) This transcript, a printable version of the video from enterprise expert Tom Nolle, addresses the marginalization that operators face from over-the-top disintermediation - caused by exploding operating costs that result from declining revenue per bit.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

What is the difference between Workflow Engines and BPM Suites? by Lombardi Software, An IBM Company May 2009 - (Free Research) To understand the power of a BPM initiative, this paper provides background on the workflow solutions of the 90's, documents a few important events that helped shape the market, and presents the elements of a successful BPM suite.  (WHITE PAPER) READ ABSTRACT |

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