ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 

This webcast reviews common network design goals within the context of virtualization and offers exclusive advice to help you ensure maximum and affordable availability, prevent unauthorized network access, and keep your deployment as simple as possible. 

This paper describes how the movement toward broad BPM Programs has changed what companies need in terms of BPM technology and “know how.” We describe 3 steps for establishing a solid foundation for a BPM Program that will enable your organization to scale its process improvement capability in a way that will deliver maximum value to the business. 

When software company AQS, Inc. needed to build consistency in their source code management and automate change processes they leveraged a change and configuration management system. Read this case study to learn the benefits they were able to achieve. 

With OneSign up and running, The Seattle Times saw an immediate improvement in its security policy enforcement. 

Security professionals know that effective endpoint protection calls for a layered, defense-in-depth approach. But endpoint security now requires a new way of thinking that goes beyond just battling threats to actually enable operational improvement. Read this whitepaper to learn the six steps you need to think different about endpoint security. 

Recent technological developments in disk backup have had a positive impact on short term data retention requirements. But these improvements do not replace the need to execute and deliver on a long term data retention strategy. This tool provides 5 topics to think about as you design your long-term data retention plans. 

Check out this video to learn about the latest developments and enhancements to NetApp's Midsize Enterprise portfolio. In addition to learning about the hardware and software improvements that the company has brought to their MSE solutions, you'll receive recommendations and best practices regarding the deployment of these technologies 

Are you going to upgrade to SQL Server 2012? This edition of SQL Server Insider sets out to help you decide whether the investment is worth it or not. Read this edition to learn if several IT pros are going to upgrade and why, how this release will affect the database marketplace and pros and cons of actually upgrading. 

<p>When 20^th Century Fox needed to find a way to increase its software performance and provide users with faster online transaction processing they turned to performance testing software. Read this brief case study to learn how easy the system was to implement and the benefits that Fox was able to see.</p> 

If your business is operating an older version of Windows Server, you may want to consider upgrading to 2008 R2. This expert e-guide showcases the top new capabilities of this operating system and offers best practices for successfully navigating your migration, no matter where you are at in the process. 

When the SQL Server Management Studio (SSMS) was first introduced in SQL Server 2005, it received mixed reviews. With the launch of SQL Server 2008, Microsoft has succeeded in transforming the SSMS into a much more useful tool set. This whitepaper will list and discuss each of these improvements of SSMS 2008. 

The CIO needs to ensure that the IT function is in a position to help the organization benefit from opportunities that present themselves, creating a flexible IT environment that can exploit existing and emerging technologies to best advantage.