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With Windows 7's Arrival, Plan Migrations Now by Dell, Inc. and Microsoft
October 21, 2009 - (Free Research)
Although Microsoft will continue supporting Windows XP through 2014, enterprises
should begin migrating to Windows 7 soon to avoid losing support for their environments from independent software vendors.
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IP Telephony without Migration Migraines by Cisco Systems, Inc.
October 02, 2009 - (Free Research)
Many organizations are hesitant to make the transition from their traditional private branch exchange (PBX) to IP telephony due to the complexity of the process. Watch this webcast to receive a complete customer-tested migration roadmap that takes the complexity out of making this switch.
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Is Your Network Ready for VoIP? by Blue Coat
December 02, 2008 - (Free Research)
This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise.
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Software as a Service Dramatically Improves CRM Success by Oracle Corporation
February 2008 - (Free Research)
Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue.
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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.
September 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
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Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge
May 2009 - (Free Research)
This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.
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The Key to Optimizing VoIP Deployments by Blue Coat
December 2008 - (Free Research)
To optimize VoIP deployments, Blue Coat is driving a new generation of solutions designed to accelerate converged IP voice and data networks. With Blue Coat's Application Delivery Network (ADN), IT can deploy comprehensive application visibility, security and acceleration technologies to deliver the highest quality VoIP transactions possible.
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Unlocking the Mainframe: Modernizing Legacy System to SOA by Oracle Corporation
July 2008 - (Free Research)
Successful execution of an SOA strategy, combined with the release of the business value contained in legacy systems, can bring five proven benefits to the enterprise. Functioning as both a software development environment and a delivery framework, SOA provides a mechanism for defining business services and operating models.
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Understanding How Technology Can Support Manufacturing Quality by Apriso Corporation
November 2009 - (Free Research)
In this expert podcast, industry analyst Simon Jacobson discusses the best starting point for a quality improvement initiative within a manufacturing plant, explores what types of software and technology can be used for support, explains why the IT team plays a key role in its success, offers tips on how to reduce error rates, and more.
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Developing a Unique Unified Communications Strategy by Hewlett-Packard Company
September 2009 - (Free Research)
This E-Guide explains how companies can leverage communications, collaboration and business applications to build a UC solution that produces short- and long-term ROI.
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Butler Group Technology Audit for Blaze Advisor 6.5 by FICO
October 2008 - (Free Research)
Download this analyst report and discover how Blaze Advisor provides a high-performance runtime environment for .NET, Java, Service Oriented Architecture (SOA), or legacy applications and features strong change management through its rules repository.
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Qos: What Is It? Why Do We Need It? by Global Knowledge
December 2008 - (Free Research)
QoS can be used in converged networks to provide voice packets priority access to resources, or it can be used to differentiate data packets from different application stream and provide access to resources according to policy.
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Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge
December 2008 - (Free Research)
Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
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Oracle IT Modernization: The Path to SOA by Oracle Corporation
August 2008 - (Free Research)
More and more organizations are looking to SOA as the basis of their future computer architecture. Recognizing that legacy application design and implementation approaches have led to applications that are costly to operate, hard to change, organizations are hoping that SOA provides a key component of the answer to these problems.
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Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail by Information Builders Inc.
(E-mail this company)
October 2007 - (Free Research)
Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices.
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Inside SQL Server 2008: Management Studio Improvements by Global Knowledge
July 2009 - (Free Research)
When the SQL Server Management Studio (SSMS) was first introduced in SQL Server 2005, it received mixed reviews. With the launch of SQL Server 2008, Microsoft has succeeded in transforming the SSMS into a much more useful tool set. This whitepaper will list and discuss each of these improvements of SSMS 2008.
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VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc
(E-mail this company)
VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.
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Integrating and Automating Composite Applications by BMC Software, Inc
November 2008 - (Free Research)
This Enterprise Management Associates white paper will describe how new technologies are being used by IT to develop new applications to give a new competitive edge to their enterprises; provide an overview of the new challenges involved; investigate solutions to overcome these challenges; and show how these solutions drive business value.
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Three Tactics for Winning the LTE Game by Alcatel-Lucent
June 2009 - (Free Research)
This research brief provides an overview of the current LTE market and addresses the technical and business challenges that operators will face as they migrate to all-IP networks. It provides insight into operators' common questions and helps address planning and implementation concerns including migrating away from existing legacy systems.
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Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center by Infor CRM
July 2009 - (Free Research)
Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.
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