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Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc. May 2006 - (Free Research) Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.  (ANALYST REPORT) READ ABSTRACT |

OFCCP Compliance: Understanding the OFCCP's New Ruling on Internet Applicants by iCIMS July 2008 - (Free Research) The Internet Applicant final rule, issued by the Office of Federal Contract Compliance Programs (OFCCP), addresses recordkeeping by Federal contractors and subcontractors about the Internet hiring process and the solicitation of race.  (WHITE PAPER) READ ABSTRACT |

European IT Law Briefing: Recruitment and social media by ComputerWeekly.com May 2013 - (Free Research) Four leading European law firms help you navigate the legal maze when using social media for recruitment in France, Germany, UK and Italy.    (ESSENTIAL GUIDE) READ ABSTRACT |

Fraud Detection and Prevention in the Public Sector by Information Builders May 2013 - (Free Research) Those in the public sector are facing significant fraud, waste, and abuse (FWA) challenges. Check out this informative paper today to learn of these challenges and discover a fraud detection and prevention framework to help combat fraud before it occurs.  (WHITE PAPER) READ ABSTRACT |

Supercomputers: A Computer Weekly guide by ComputerWeekly.com May 2012 - (Free Research) This special Computer Weekly report analyses the market for supercomputers, peripherals and applications, the supercomputer community, developments in technology, and offers a country by country comparison.  (ESSENTIAL GUIDE) READ ABSTRACT |

Intel® Cloud Builders Guide: Cloud Design and Employment on Intel® Platforms - NetApp* Unified Networking and Storage: 10 GbE FCoE and iSCSI by Intel July 2011 - (Free Research) Your cloud architecture depends on solid storage solutions. This paper provides step-by-step instructions to set up and evaluate the two most common block-level storage protocols, fibre channel over Ethernet (FCoE), and Internet small computer system interface (iSCSI), run over 10GbE from end-to-end.  (WHITE PAPER) READ ABSTRACT |

Latest IT bonus figures - what are IT professionals earning ? by ComputerWeekly.com November 2010 - (Free Research) Bonus payments have long been a feature of the reward package for most IT professionals, but when the UKeconomy went into freefall during late 2008, many employers either reduced such payments or did away withthem altogether.  (WHITE PAPER) READ ABSTRACT |

European IT Law Briefing:  Practical steps for companies using social media by ComputerWeekly.com May 2013 - (Free Research) Leading European law firms offer practical advice for companies using social media in France, Germany, UK and Italy.  (ESSENTIAL GUIDE) READ ABSTRACT |

European IT Law Briefing: Monitoring employees' use of social media by ComputerWeekly.com May 2013 - (Free Research) Leading European law firms explain the key legal requirements for companies monitoring employees' social media use in France, Germany, UK and Italy.  (ESSENTIAL GUIDE) READ ABSTRACT |

The World Bank: Maximizing Mobile by SAP America, Inc. November 2012 - (Free Research) In this report, discover how mobile devices and mobile applications are impacting the agricultural, health, financial, employment, and government industries and gain insight on the opportunities mobile applications bring businesses in these industries.  (WHITE PAPER) READ ABSTRACT |

Equip technical staff with business expertise to get ahead by ComputerWeekly.com December 2010 - (Free Research) As outsourcing, global commerce and constantly improving technologycontinue to change the business world, specialized professionals like scientists,engineers and information technology (IT) workers are increasingly beingasked to take on more business-oriented tasks.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 11 June 2013: Do you know who is on your network? by ComputerWeekly.com June 2013 - (Free Research) In this week's Computer Weekly, our latest buyer's guide looks at how identity and access management can improve your information security. We go behind the scenes at Microsoft HQ to find out how the software giant deals with product security. And the CIO from Domino's Pizza tells us why the retailer is moving to the cloud. Read the issue now.  (EZINE) READ ABSTRACT |

Turnover Tactics by CIO Decisions February 2007 - (Free Research) Chances are these execs will be gone in five years or less. The Peace Corps' limit on staff tenure makes managing turnover an art form.  (JOURNAL ARTICLE)

Best Practices for Home Agents by Avaya Inc. June 2008 - (Free Research) Employing home agents allows you to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program.  (WHITE PAPER) READ ABSTRACT |

Contact Center Costs: The Case for Telecommuting Agents by Avaya Inc. April 2008 - (Free Research) This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.  (WHITE PAPER) READ ABSTRACT |

Executive Insight: Multi-Sourcing in the Call Center by inContact February 2009 - (Free Research) This paper examines how many executives are beginning to understand that cutting cost by outsourcing call center operations isn't always the best solution. Learn how "cheaper" often comes at the expense of "better".  (WHITE PAPER) READ ABSTRACT |

Nine Steps to Smart Security for Small Businesses by Qualys October 2011 - (Free Research) This guide uncovers nine simple steps for implementing smart security for your business. View now to explore why firewalls and anti-virus are not enough, and how to reduce risk while cutting costs.  (WHITE PAPER) READ ABSTRACT |

Measuring Employee Performance the Right Way by SuccessFactors April 2012 - (Free Research) This white paper explores employee performance in today's organizations and examines how poor data analysis is contributing to percentage increases. Discover the right way to measure performance by ensuring data validity through key tactics and realize how accurate measurements can help drive business success.  (WHITE PAPER) READ ABSTRACT |

European IT Law Briefing: Taking action on misuse of social media by employees by ComputerWeekly.com May 2013 - (Free Research) Four leading European law firms help you navigate the legal maze when taking action against employees who misuse social media in France, Germany, UK and Italy.    (ESSENTIAL GUIDE) READ ABSTRACT |

Trends in Enterprise Mobility by ComputerWeekly.com April 2013 - (Free Research) This research report from Comptia offers advice to organisations on provisioning mobile devices, assesses the benefits of mobile and identifies the challenges of remote working.  (WHITE PAPER) READ ABSTRACT |

Practical Business Process Improvement by Progress Software, Inc. March 2011 - (Free Research) The promise of BPM is to make business more efficient and deliver that ever elusive continuous improvement. This is a challenge for all businesses. The key question remains, “How can I know what needs to be improved?” This paper will shed light on how to continuously improve business processes in order to stay competitive.  (WHITE PAPER) READ ABSTRACT |

Taleo Research White Paper - Career Site 2.0: Taking the Lead in the War for Talent by Taleo February 2008 - (Free Research) This paper focuses on the next generation of corporate career websites, the candidate experience, and the opportunities to implement Web 2.0 features and functionality to gain competitive advantage in the midst of a war for talent.  (WHITE PAPER) READ ABSTRACT |

An Executive Approach to Strategic HR by TriNet December 2007 - (Free Research) This article discusses the key areas of HR that provide strategic impact and therefore merit an executive's time and attention.  (WHITE PAPER) READ ABSTRACT |

Expert guide: How to design job roles and plan careers structures in the IT department by ComputerWeekly.com November 2010 - (Free Research) Somewhere between our in-depth consultants’ guides and our short AnalystNotes that discuss specific aspects of IT careers, there is a need for an up-to-dateoverview of IT career structures. This is it.  (WHITE PAPER) READ ABSTRACT |

Boost business analyst performance with eight key competencies by ComputerWeekly.com December 2010 - (Free Research) Each year, organizations across the globe face astronomical project failure rates, often wasting millions of dollars per failed project. This paper examines the roots of project failure and centers in on the elusive, often undefined role of the business analyst.  (WHITE PAPER) READ ABSTRACT |

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