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Remotely Manage Wired and Wireless PCs from the Same IT Console by Intel Corporation
August 2008 - (Free Research)
In this whitepaper learn about the latest notebook and desktop PCs with Intel vPro technology. It builds on proven capabilities to enable even greater proactive security, enhanced maintenance, and improved remote management.
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Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry
February 2009 - (Free Research)
Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback.
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MP Studio v4.1 (for System Center Operations Manager) - Free 30 Day Trial! by Silect Software
December 2009 - (Free Research)
MP Studio provides powerful Management Pack authoring, testing, tuning, version control, auditing and documentation. Key features like bulk override management and MP impact analysis speed System Center Operations Manager implementation and upgrade.
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Standardize Systems for Audit Readiness and Improved Stability by Tripwire, Inc.
December 2009 - (Free Research)
Sitel, Inc is a global provider of business process outsourcing (BPO). They needed to establish audit readiness and compliance across multiple regulatory standards and at the same time develop multi-tier change and configuration controls. Read this brief paper to learn how Tripwire was able to help Sitel meet all their needs and more.
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 2009 - (Free Research)
This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
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GFI MAX Remote Monitoring and Management Solution - Free 30 day Trial! by GFI Software Ltd.
November 2009 - (Free Research)
Remote monitoring and management solution that helps IT support companies and MSPs boost revenue, cut costs and improve service. GFI MAX monitors servers, workstations, networks and devices 24/7 alerting via email/SMS and dashboard.
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Three Steps to a Mobility Strategy by AT&T Corp
October 2009 - (Free Research)
Many organizations have implemented mobility in a tactical and piecemeal manner, not realizing the gains possible from adopting a more strategic approach. This paper explains how to conduct a mobility audit, review your business activities, and develop an effective mobility implementation plan.
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Podcast- Protecting System i Data from FTP, ODBC and Remote Command by PowerTech
September 2009 - (Free Research)
When developing a security strategy, it is critical for businesses to consider their System i platform in order to protect themselves from data breaches. In this podcast learn how to control network access on System i and protect your organization from data loss.
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Protecting System i Data from FTP, ODBC and Remote Command by PowerTech
September 2009 - (Free Research)
When developing a security strategy, it is critical for businesses to consider their System i platform in order to protect themselves from data breaches. In this webcast, learn how to control network access on System i and protect your organization from data loss.
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Countdown: Top 5 Fastest Ways to Improve Database Security by Guardium
December 2009 - (Free Research)
In this podcast featuring expert Adrian Lane, learn how to improve database security quickly. Get tips on key points such as conducting a data inventory, developing a security plan, creating an audit trail and prioritizing risks.
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Simplifying Log Collection, Storage and Analysis by ArcSight, Inc.
September 2009 - (Free Research)
ArcSight Logger is a turnkey appliance for collection, efficient storage, and high-performance search and reporting of all enterprise log data. Read this paper to learn more details.
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Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft
January 2008 - (Free Research)
Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.
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Distributed IT Infrastructures: Alternative Approaches by VM6 Software
October 2009 - (Free Research)
This whitepaper outlines the benefits derived and the costs associated with virtualization in the Remote Offices/Branch Offices, in the classic model versus the proposed model.
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Accelerate ITIL Initiatives by Bomgar Corporation
(E-mail this company)
March 2008 - (Free Research)
In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.
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The Art of Teleworking by Polycom, Inc.
April 2009 - (Free Research)
Does teleworking really work? How can a teleworker be as productive as an employee in the office? This white paper covers the advances in technology that make teleworking successful -- and provides solutions for challenges teleworkers may face.
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Case Study: Brown-Forman Implements a Warehouse Automation Solution with RF Capabilities by CDC Global Services - Catalyst
November 2009 - (Free Research)
Read this case study to learn how by leveraging Catalyst's expertise in SAP R/3 systems integration and remote data collection using SAP console, Brown-Forman was able to increase shipping throughput, improve space utilization, decrease shipping errors, improve inventory accuracy and stock rotation, and more.
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For Ceridian, it Pays to Provide High-Quality Support by LogMeIn, Inc.
September 2009 - (Free Research)
This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.
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Improving the mobile experience through solid state drive by Intel Corporation
January 2009 - (Free Research)
Intel IT is evaluating solid-state drive (SSD) technology to better understand the benefits to users and the impacts on the enterprise. We have initiated a proof of concept (PoC) study that includes extensive benchmark testing as well as deployment of notebooks with SSDs to the Intel workforce.
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