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E-mail Recovery, Restoration, Search & Analysis by Ontrack® PowerControls™ by Kroll Ontrack.
Ontrack® PowerControls™ is a simple yet powerful tool for copying, searching, recovering and analyzing mailbox items directly from Microsoft Exchange Server more...
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Introducing Microsoft System Center Operations Manager 2007 by Microsoft

February 2008 - (Free Research)
Gain insight into the new system operations management solution from Microsoft and how to best migrate to this new solution without interrupting your current set up. 
(WHITE PAPER)

A Guide to Understanding Hosted and Managed Messaging - An Osterman Research White Paper by ZANTAZ

January 2008 - (Free Research)
Email messaging is a mission-critical function for virtually all organizations and it is becoming more so. Learn how you can manage email to meet regulation requirements, increase messaging security and reliability, and streamline storage... 
(WHITE PAPER) READ ABSTRACT |

Automate to Thrive: Driving Business Agility with Effective Release Management by SERENA Software, Inc.

April 2012 - (Free Research)
This white paper gives an overview of the challenges release management presents, three tips for improving your software release strategies, and insight on how effective release management is poised to become a driver of competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

DevOps: Advances in Release Management and Automation -- The Ovum Rainbow Map for DevOps Solutions Comparing 11 Vendors by SERENA Software, Inc.

September 2011 - (Free Research)
<p>DevOps, new tools for improved automation and release management, are taking the software development world by storm. Read this detailed white paper for a comparison of the 11 top vendors in this new space. Learn the strengths and weaknesses of each competitor and determine which one would best suit your development team's needs.</p> 
(WHITE PAPER) READ ABSTRACT |

IT Management 2.0: Four Steps to Intelligently Fulfill Demand Across the IT Application and Service Delivery Lifecycle by SERENA Software, Inc.

April 2012 - (Free Research)
<p>Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.</p> 
(WHITE PAPER) READ ABSTRACT |

Serena Service Manager by SERENA Software, Inc.

July 2011 - (Free Research)
This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation. 
(WHITE PAPER) READ ABSTRACT |

Data, Disconnected: Communications Firms Take the Necessary Steps to Build Greater Accuracy into Their Customer Management Processes by Pitney Bowes Group 1 Software

January 2009 - (Free Research)
This white paper for the communications sector examines how inaccurate data can impact customer relationships and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment. 
(WHITE PAPER) READ ABSTRACT |

Deliver Application Integration Projects in Days by Cast Iron Systems

February 2009 - (Free Research)
This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months. 
(WHITE PAPER) READ ABSTRACT |

SQL Server 2005 - Data Management and Analysis Solution for Your Enterprise by Microsoft

May 2007 - (Free Research)
Use SQL Server 2005 to better prepare for disasters, protect enterprise data, and make faster decisions during recovery periods. Read this white paper to learn how data visualization technology allows enterprise's to track assets during dis... 
(CASE STUDY)

Data Quality Considerations in Master Data Management Structure by Pitney Bowes Group 1 Software

September 2011 - (Free Research)
This white paper discusses the challenges, solutions and importance of data management consolidation within an organization. 
(WHITE PAPER) READ ABSTRACT |

Data Quality: The Foundation of Operational Effectiveness by Pitney Bowes Group 1 Software

September 2011 - (Free Research)
This white paper discusses the importance of data quality operations and how to successfully implement a data quality strategy into your organization. 
(WHITE PAPER) READ ABSTRACT |

The Social CRM Playbook by SugarCRM Inc.

August 2011 - (Free Research)
This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM. 
(WHITE PAPER) READ ABSTRACT |

Orchestrating Mainframe and Distributed SCCM and Release Management by SERENA Software, Inc.

May 2012 - (Free Research)
<p>Read this white paper to find an integrated approach to software change and configuration management. Learn how to effectively balance the need for change v. availability of resources and make rational business decisions without disrupting your audit trail.</p> 
(WHITE PAPER) READ ABSTRACT |

CIC Shorts: Greater IT Insight Through Balanced Quality Assurance by SERENA Software, Inc.

April 2012 - (Free Research)
<p>Read this white paper to learn what it takes to initiate a balanced and direct approach to testing and QA throughout the application lifecycle. Effective management will lead to better IT insight, happier clients, and reduced costs.</p> 
(WHITE PAPER) READ ABSTRACT |

Creative Shorts: The business value of Release Management by SERENA Software, Inc.

June 2011 - (Free Research)
Organizations don't make any money from their applications until they are successfully running in production, making effective release management critical to success. Read this white paper to learn more about the demand for better release management and find guidance strategies for processes, tooling and  business engagement. 
(WHITE PAPER) READ ABSTRACT |

10 Easy Steps for Email and Web Best Practices by Symantec Hosted Services

November 2006 - (Free Research)
Misuse and abuse of email and Web servers can create costly legal, regulatory, security and productivity risks for organizations. Read this paper to learn 10 best practices for maximizing compliance and minimizing email and Web risk in your org... 
(WHITE PAPER)

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 
(WHITE PAPER) READ ABSTRACT |

Disk Assisted Back-Up White Paper: Backup to Disk and How to Implement It with HP Data Protector by Hewlett-Packard Company

September 2006 - (Free Research)
Advancements in technology and price reductions have recently made it possible to use disk together with tape to improve data protection. This white paper discusses the benefits of this technology. 
(WHITE PAPER) READ ABSTRACT |

Wintergreen Research, Inc White Paper: The Economics of Software Testing: Service Virtualization by IBM

April 2013 - (Free Research)
See how Service Virtualization is helping companies save millions while achieving higher quality and faster releases. 
(WHITE PAPER) READ ABSTRACT |

CA White Paper: Evolving the Maturity Level of Your Project Management Office (PMO) by CA Technologies.

September 2007 - (Free Research)
In the pursuit of improving IT project delivery, many companies tend to focus primarily on the process but might overlook a crucial step: benchmarking effectiveness. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Business Service Management (BSM) in a Challenging Global Economy: Delivering Service Quality While Improving IT Efficiency by Hewlett-Packard Company

May 2009 - (Free Research)
This IDC White Paper examines the roles of virtualization and automation in improving operational efficiencies. Delivering end-to-end service visibility across both physical and virtual infrastructures is a key requirement for preventing service outages or failures. 
(WHITE PAPER) READ ABSTRACT |

Government Insights White Paper: Collaborative Case Management - Improving Service Delivery through Connected Government by EMC Corporation

April 2008 - (Free Research)
In this white paper, IDC Government Insights discusses global trends toward better citizen service and provides an overview of collaborative case management. 
(WHITE PAPER) READ ABSTRACT |

Next-Generation Mobility Platforms, an IDC white paper by Sybase, an SAP company

April 2009 - (Free Research)
In this paper, IDC analyzes the role of next-generation mobile enterprise platforms as organizations seek a more strategic deployment of mobile solutions, and analyzes why mobility is important to enterprise customers. This paper will also identify vital criteria for choosing a next-generation platform. 
(WHITE PAPER) READ ABSTRACT |

Improve Your Business through Best Practice IT Management by Kaseya

April 2008 - (Free Research)
This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. 
(WHITE PAPER) READ ABSTRACT |

IDC White Paper – Identity and Access Management for Approaching Clouds by CA Technologies.

July 2010 - (Free Research)
Cloud computing is in the process of changing the enterprise IT landscape. Read this paper to learn about the security issues of the cloud and how to improve its security and visibility. 
(WHITE PAPER) READ ABSTRACT |

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