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Next-Generation CRM: Driving Productivity with End-to-End Cloud Services by Microsoft

October 21, 2011 - (Free Research)
The newest wave of customer relationship management (CRM) applications will leverage the power of cloud computing to offer delivery models, including services being called and delivered within the application. Access this report from IDC to explore the future of CRM application delivery. 
(WHITE PAPER) READ ABSTRACT |

Next-Generation Mobility Platforms, an IDC white paper by Sybase, an SAP company

April 23, 2009 - (Free Research)
In this paper, IDC analyzes the role of next-generation mobile enterprise platforms as organizations seek a more strategic deployment of mobile solutions, and analyzes why mobility is important to enterprise customers. This paper will also identify vital criteria for choosing a next-generation platform. 
(WHITE PAPER) READ ABSTRACT |

Doing More with Less: Next-Generation Strategies and Best Practices for Customer Service by eGain Communications Corp.

December 01, 2003 - (Free Research)
Download a complimentary white paper on how world-class companies sustain service excellence, improve contact center productivity and reduce costs to beat their competitors in today's tough business environment. 
(WHITE PAPER) READ ABSTRACT |

Keeping Pace with the Consumer: What you Need to Deliver a Next-Generation Customer Experience by Aspect

August 10, 2010 - (Free Research)
This paper outlines key capabilities and top-line technical requirements to consider as you engage with IT to determine the best path forward to meet your customers’ demands. Continue reading to learn tips and techniques to keep pace with the consumer and deliver a next-generations customer experience. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing: Public, Private, and Hybrid Clouds and Your Next-Generation Data Center by AMD

March 07, 2011 - (Free Research)
Cloud computing has been a hot topic in the IT industry for several years. If you have been ignoring cloud computing because it seemed like industry hype, now is the time to pay attention and craft a cloud strategy. Read this white paper to learn more about cloud options for your enterprise. 
(WHITE PAPER) READ ABSTRACT |

HP Publishes First Social eBook On Next-Generation Enterprise with Jive-Powered Customer Community by Jive Software

June 24, 2013 - (Free Research)
In this resource learn about HP's Enterprise 20/20, a collaborative online experience that features a social ebook and Jive-powered public community, where community members participate in a wide variety of discussions about the future of the world, technology and business. 
(WHITE PAPER) READ ABSTRACT |

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace by Aspect

August 29, 2013 - (Free Research)
This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching. 
(WHITE PAPER) READ ABSTRACT |

Next-Generation Power and Cooling for Blade Environments by Hewlett-Packard Company

March 03, 2009 - (Free Research)
In this technical brief, IDC examines HP Thermal Logic, a holistic approach to improving power and cooling efficiency in the IT infrastructure, designed to help companies reduce energy consumption, reclaim unused datacenter capacity, and extend the life of their datacenter. 
(TECHNICAL ARTICLE) READ ABSTRACT |

User-ID Linked with Next-Generation Firewalls Improves Network Visibility and Controls by Palo Alto Networks

November 12, 2012 - (Free Research)
This white paper highlights a security solution that integrates existing enterprise directory services with next-generation firewalls so application activity and policies are linked directly with users or groups. Read on to learn how user-based analysis, reporting, and forensics can improve visibility and protection. 
(WHITE PAPER) READ ABSTRACT |

Monitoring and Management for the Next-Generation Network by SearchNetworking.com

August 06, 2013 - (Free Research)
With all the changing network technologies and architectures – due to innovations like SDN and gigabit wireless, it's hard for IT managers to know when to invest. This issue of The Network Evolution explores these challenges with an in-depth look at network monitoring and management for the next-generation network. 
(EZINE) READ ABSTRACT |

Top 5 IT Benefits of the Next-Generation Workplace by Aruba Networks

December 31, 2013 - (Free Research)
This guide explores 5 top IT benefits of the next-generation workplace and how with the right network tools in place, you can reap maximum benefits of mobility. 
(WHITE PAPER) READ ABSTRACT |

IDC: Next - Generation Power and Cooling for Blade Environments by Hewlett Packard Company and Intel

December 01, 2008 - (Free Research)
In this technical brief, IDC examines HP Thermal Logic, a holistic approach to improving power and cooling efficiency in the IT infrastructure, designed to help companies reduce energy consumption, reclaim unused datacenter capacity, and extend the life of their datacenter. 
(ANALYST REPORT) READ ABSTRACT |

Security Policies for Next-Generation IT by Hexis Cyber Solutions Inc

October 31, 2012 - (Free Research)
This CIO Decisions e-zine focuses on effective BYOD security policy. Inside, learn why security threats are evolving faster than the management practices that defend against them and, more importantly, how you can stay ahead. 
(EBOOK) READ ABSTRACT |

NetBackup 6.5: Enabling Next-Generation Disk-Based Data Protection by Symantec Corporation

February 2008 - (Free Research)
Symantec's Veritas NetBackup 6.5, the latest release of the company's established market-leading enterprise backup and recovery solution, provides disk-based data protection for remote office and enterprise datacenter environments. 
(WHITE PAPER) READ ABSTRACT |

Building the Next-Generation Data Center – A Detailed Guide by CA Technologies.

April 2011 - (Free Research)
Read this paper to learn how software vendors are offering virtualization management software that offers robust features and has well defined roadmaps. Read on to learn how to build the next-generation data center and overcome the challenges of managing a virtual infrastructure. 
(WHITE PAPER) READ ABSTRACT |

One Stop Data: Gaining Access to Enterprise, Customer, Business Intelligence by Advent Global Solutions Inc.

March 2012 - (Free Research)
This expert e-guide discusses next-generation BI software, in particular customer relationship management (CRM) analytics and how these factors complement the SMB market. 
(EGUIDE) READ ABSTRACT |

Top 5 Considerations for Choosing a Next-Generation Firewall: SonicWALL vs. Palo Alto Networks and Fortinet by SonicWALL

March 2011 - (Free Research)
Thanks to Web 2.0 and an explosion of Web-based applications, nearly two-thirds of today's traffic is HTTP and HTTPS. Collaboration, increased productivity and improved insights into customers and prospects are all key benefits of Web 2.0.  But with these benefits come new security threats as well as dramatic increases in network bandwidth consumed 
(WHITE PAPER) READ ABSTRACT |

Reduce Costs and Stay Compliant With Next-Generation SAM by CDW Corporation

May 2013 - (Free Research)
Watch this webcast to learn how to reduce the costs of software management by optimizing maintenance and operations. 
(WEBCAST) READ ABSTRACT |

Presentation Transcript: Changing the Rules of Backup and Disaster Recovery by FalconStor Software

April 2009 - (Free Research)
Join Independent Backup Expert W. Curtis Preston and Falconstor's Product Marketing Manager Peter Eichers as they explore common data protection challenges and what technologies can be used to address them. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

VeriSign Mobile Enterprise Services: Enabling Next-Generation Mobile Messaging for Enterprises by VeriSign, Inc

December 2008 - (Free Research)
This Solution Paper provides an overview of the rapidly growing mobile messaging and alerts market, and introduces a solution that addresses that market: VeriSign Mobile Messaging, an offering of VeriSign Mobile Enterprise Services (VMES). 
(WHITE PAPER) READ ABSTRACT |

Epicor ICE 2.0: Introducing Next-Generation Business Architecture by Epicor Software Corporation

November 2008 - (Free Research)
Epicor Internet Component Environment (ICE) 2.0 is a modern business architecture and application framework which utilizes a 100% service-oriented architecture (SOA) and Web 2.0 technologies for a new breed of enterprise solution. 
(WHITE PAPER) READ ABSTRACT |

Unlocking the Power of Flash with the MCx-Enabled Next-Generation VNX by EMC Corporation

August 2013 - (Free Research)
Check out this informative paper to explore a unified storage solution that utilizes flash-based technologies to achieve higher performance, greater efficiency, enhanced metrics and much more. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Regain Visibility and Control with Cost-effective Next-generation Security by Palo Alto Networks

August 2013 - (Free Research)
This resource overviews a next-generation security platform that offers clear visibility and improved control over users, applications, and content. Click now to see how 3 businesses fared after deploying this solution, including immense cost and operation reduction benefits. 
(WHITE PAPER) READ ABSTRACT |

10 Things Your Next Firewall Must Do by Palo Alto Networks

August 2013 - (Free Research)
This valuable resource highlights the renewed focus on firewalls to improve security given the increasing complexities in network architectures. Click now to explore next-generation firewalls, and 10 things that they must do to protect your organization. 
(WHITE PAPER) READ ABSTRACT |

10 reasons to consider migrating to new server technology by ComputerWeekly.com

October 2010 - (Free Research)
Next-generation server technology offers significant benefits on older technology, promising to reduce costs, improve manageability and increase flexibility. 
(WHITE PAPER) READ ABSTRACT |

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