Improve Measuring White Papers, Improve Measuring Software, Improve Measuring Research, Hardware and Services

How to tie learning to business impact by ComputerWeekly.com

December 09, 2010 - (Free Research)

Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.

(WHITE PAPER)

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The global state of the PMO: The IT perspective by ComputerWeekly.com

May 05, 2011 - (Free Research)

This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.

(IT BRIEFING)

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Measuring and Addressing Competency Gaps by SuccessFactors

March 12, 2012 - (Free Research)

Companies that are able to measure the competency of their workforce can then take proactive steps to cultivate a high-performing, talented workforce. Read this paper to discover strategies for evaluating and improving your workforce competency.

(WHITE PAPER)

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Accelerate Performance in Human Resources by SAP America, Inc.

January 27, 2012 - (Free Research)

This white paper addresses HR challenges and metrics solutions for improving operations.

(WHITE PAPER)

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The Global State of the PMO 2012 by ComputerWeekly.com

May 17, 2012 - (Free Research)

This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.

(IT BRIEFING)

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Using Unified Customer Data Visibility to Improve Revenue, Retention and Satisfaction by DataFlux Corporation

June 16, 2011 - (Free Research)

While immediate value is achievable through improved data quality and standardization, without well-defined goals for measured improvements to visible business processes the technical morass threatens project success. In this paper, we review some barriers to success of Master Data Management (MDM) programs.

(WHITE PAPER)

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Overall Equipment Effectiveness: Monitor and Improve the Effectiveness of Your Manufacturing Processes by Plex Systems

February 01, 2012 - (Free Research)

This white paper presents a thorough understanding of what overall equipment effectiveness (OEE) is, how it works, and the countless benefits that result from its use. Also discover tools that enable you to accurately measure OEE so you have a clear picture of how it's improving your process efficiencies.

(WHITE PAPER)

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The Five Fundamentals for a Successful FCR Program by Enkata Technologies

April 25, 2012 - (Free Research)

This paper outlines the five fundamentals for a successful FCR program.

(WHITE PAPER)

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Webcast: Improving Contact Data Quality by Experian QAS

May 01, 2012 - (Free Research)

In this webcast, William McKnight reveals how contact data quality can impact your business and shares practical insights for measuring, improving, and maintaining enterprise-wide data quality efforts.

(WEBCAST)

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Leveraging Web Content Management for Improved Online Marketing by OpenText

April 05, 2012 - (Free Research)

This webcast discusses strategies and advantages for leveraging web content management to improve your online marketing initiatives.

(WEBCAST)

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The global state of the project management office by ComputerWeekly.com

May 05, 2011 - (Free Research)

This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.

(IT BRIEFING)

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Data Center Efficiency Metrics and Methods by APC by Schneider Electric

May 22, 2012 - (Free Research)

<p>This expert e-book provides strategies to reliably measure the energy efficiency of your data center. Learn how your organization can apply metrics in a consistent way allowing for improved power consumption.</p>

(EBOOK)

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Implementing Cloud Storage Metrics to Improve IT Efficiency and Capacity Management by Intel

December 31, 2011 - (Free Research)

Storage capacity utilization metrics provide a framework you can use to analyze and manage SAN storage use across a diverse IT environment. Check out this white paper to explore how capacity metrics can help your organization with efficiency, capacity management, and risk management.

(WHITE PAPER)

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Cloud Computing for the Call Center: The Next Revolution by inContact

May 04, 2010 - (Free Research)

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

(EBOOK)

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IT Pros Guide to Data Protection: Top 5 tips for Securing Data in the Modern Workforce by Lumension

January 23, 2012 - (Free Research)

The following five steps are some very effective ways to improve data security in a cost-effective manner and are the first steps toward readying an organization for more robust data protection measures such as DLP.

(WHITE PAPER)

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Establishing a Culture of Measurement - A Practical Guide to Business Intelligence by Information Builders Inc. (E-mail this company)

March 2006 - (Free Research)

BI empowers companies with the ability to offer products and services at the lowest cost and with the greatest amount of efficiency and productivity possible- while returning the highest revenues and profits. Learn how BI can help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization.

(WHITE PAPER)

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The Perfect Marriage: Introduce Your Culture to Automated Performance Management by SuccessFactors

March 2012 - (Free Research)

Faced with limited budgets and even leaner staff resources, small companies realize that making the most of in-house talent is critical to executing on strategic goals. Read this paper to learn how automating performance appraisal and measuring every employee against clear, objective goals can improve execution of a small company's strategy.

(WHITE PAPER)

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Determining Total Cost of Ownership for Data Center and Network Room Infrastructure by APC by Schneider Electric

February 2005 - (Free Research)

This white paper describes an improved method for measuring TCO for data center and network room physical infrastructure, and provides examples on how to relate these costs to the overall IT infrastructure and evaluate cost control strategies.

(WHITE PAPER)

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Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 2012 - (Free Research)

This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.

(EZINE)

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Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies

April 2012 - (Free Research)

This paper discusses using predictive analytics to improve customer satisfaction.

(EBOOK)

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STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies

April 2012 - (Free Research)

This paper discusses first contact resolution and the offerings for measuring success with FCR.

(WHITE PAPER)

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IBM Security Network Intrusion Prevention System by IBM

March 2011 - (Free Research)

<p>This 3-minute video explains the benefits of a network intrusion prevention system (IPS) and how one can help you reduce your exposure of risk while simultaneously cutting down your liability. View now to learn more.</p>

(VIDEO)

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Seven Ways To Lower Storage TCO by Dell, Inc.

January 2009 - (Free Research)

Organizations of all types and sizes are under pressure to boost efficiency, cut costs and reduce power consumption. Dell Compellent Storage Center - a highly integrated, feature-rich data storage solution- was designed to lower data storage TCO. Read this whitepaper to find out how Dell Compellent can save save your company millions of dollars.

(WHITE PAPER)

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Appreciating People: An Asset Perspective on Human Capital by SuccessFactors

April 2012 - (Free Research)

This informative presentation discusses the importance of human capital and its effect on business performance and financial success.

(VIRTUAL SEMINAR)

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CW+: How to produce a business case for software quality by ComputerWeekly.com

January 2011 - (Free Research)

When a mission-critical application fails, the loss of business revenue is large and swift. Poor application quality causes highly-visible major outages; it also causes ongoing lapses in business performance thatare less visible, but steadily add up to substantial revenue loss.

(WHITE PAPER)

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