This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM. 

This paper seeks to get to the bottom of gaps in CRM initiatives, identifying specific changes that have occurred in the process, areas where it is falling short and other tidbits to consider as your strategies move forward. Read this and gain insight into the results of a survey conducted amongst 160 firms with annual revenues of $250 million. 

HP Enterprise Applications Services for Microsoft Dynamics provides a comprehensive enterprise CRM solution based on Microsoft’s market-leading Dynamics CRM software application. Read this white paper to learn more about this technology suite and how it can help you reduce risks, lower costs and accelerate growth while improving productivity. 

This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan. 

In this case study, discover how you can prevent unexpected downtime and enable highly available and scalable virtual desktops. Find out how you can build a fault-tolerant infrastructure and reduce your storage requirements with a robust software suite. 

This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 

This resource describes how desktop and application virtualization can generate huge savings in both time and money for SMBs. Find out how businesses can simplify desktop and applications management, improve end-user access and reduce costs while increasing the security and availability of desktops with virtualization. 

Many companies have turned to virtualization technologies for their servers and in their data centers to simplify administration and to reduce management chores and operating costs while maintaining reliability and safeguarding against disasters. Companies are now looking to apply the same technology to their desktop computers. 

In the past, virtualization was mainly focused on servers and storage, but today virtual desktop infrastructures (VDI) are becoming a go-to solution for resolving network bandwidth issues and improving mobile workforce management. Read this expert e-guide to review common desktop virtualization challenges and deployment best practices. 

By rolling out Microsoft® Windows Server® 2008 R2 with Hyper-V™ and Microsoft System Center Virtual Machine Manager on Dell™ PowerEdge™ servers, Perkins & Company consolidated servers and provided employees with virtual desktops. Learn how these solutions helped save time for IT staff, improve productivity for employees, and much more! 

This white paper introduces an integrated infrastructure solution designed to meet the growing demands of today's virtualized data center. With the ability to be optimized for a variety of mixed application workloads, this technology allows simplified management of your virtual infrastructure and can lower TCO. Read on for more. 

This expert resource examines how the iPad sparked a virtual desktop revolution at Seattle Children’s Hospital. Discover how a virtual desktop infrastructure enabled the hospital to increase staff mobility, improve device agility and much more. 

In this expert e-guide, learn the importance of looking into current network bandwidth/stability, desktop storage requirements and application management procedures. In addition, discover how to choose the right VDI management tools to enhance your performance.