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Overall Approach To Data Quality ROI by SAP AG
June 02, 2009 - (Free Research)
Data quality is an elusive subject that can defy measurement and yet be critical enough to derail any single IT project, strategic initiative, or even a company as a whole. This paper from Business Objects examines an overall approach to data quality ROI including 6 key steps to help you realize tangible ROI on your data quality initiative.
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The Work-at-Home Agent Model for Improved Customer Loyalty by inContact
December 03, 2009 - (Free Research)
Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger
business continuity, and more.
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Performance Management Applications Overview by Oracle Corporation
December 01, 2008 - (Free Research)
Hyperion performance management applications deliver a wide range of Business benefits as well as IT benefits; this overview outlines key benefits.
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Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft
January 01, 2008 - (Free Research)
Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.
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On Demand Webcast: Improving Service Delivery with Intelligent Document Capture by EMC Corporation
November 23, 2009 - (Free Research)
This EMC webcast series will show how you can deliver these benefits by digitizing, securing, and automating operational processes to create a Connected Government. Download this webcast series to discover technologies that can transform your agency's operations.
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5 Ways VMware vSphere Improves Backup and Recovery by Veeam Software
November 10, 2009 - (Free Research)
VMware's latest enterprise-level hypervisor product suite, vSphere, includes many new features and technological enhancements over its predecessor, VMware Infrastructure 3 (VI3). This white paper focuses on how VMware improved various storage technologies, how they relate to data backup and recovery, and more.
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Expanding BI's role by including Predictive Analytics by SAP BusinessObjects
June 19, 2009 - (Free Research)
In today's economic downturn, organizations are looking for ways to improve the way they do business, to keep ahead of the competition, and to grow revenue. With reduced funding for new initiatives, it can be difficult to meet these objectives. Read on to learn how expanding your business intelligence with predictive analysis can help.
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Delivering ROI with Enterprise Social Computing by NewsGator Technologies
April 01, 2009 - (Free Research)
This paper will demonstrate how social computing solutions can help improve three core areas of your business: 1)Reducing expenditures 2)Leveraging current investments 3)Improving operating efficiency
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Learn to Improve SAP Order Management and Retain Customers in Today’s Tough Economy by Esker Inc.
July 10, 2009 - (Free Research)
This paper will present the challenges businesses face in implementing effective order management and will help in overcoming these challenges. You will learn the benefits of the Esker Platform over its competitors and be presented with a case study documenting companies that implemented the Esker platform to beat their order management problems.
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DataCore Software: IDC on Removing Storage-Related Barriers to Virtualization by DataCore Software Corporation
July 23, 2009 - (Free Research)
Virtualization is among the technologies that have become increasingly attractive in the current economic climate, with good reason. Organizations are implementing virtualization solutions to obtain several functional benefits. But achieving these can be challenging.
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Enable Your Workforce with True Anytime, Anywhere Connectivity by Dell, Inc.
December 01, 2008 - (Free Research)
In August 2008, Qualcomm commissioned Forrester Consulting to evaluate the benefits that North American businesses have experienced as a result of providing notebook users with mobile broadband connectivity. In this paper you'll hear what IT and telecom/network decision-makers had to say.
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Cost-cutting strategies for a virtualized data center: Blade servers by Dell, Inc. and Intel
June 16, 2009 - (Free Research)
Implementing the newest blade servers will enable you to decrease power consumption and optimize performance in your virtualized data center. Listen to this expert podcast to learn more about how you can consume less power and cut cooling costs.
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Strategies for Modernizing IT, Reducing Costs, and Improving Operational Efficiency by BMC Software, Inc
November 03, 2009 - (Free Research)
To meet business demands for higher levels of performance and availability – all while adding services and reducing costs – IT has to modernize. A strong service assurance capability enabled by available Business Service Management (BSM) solutions can help you modernize IT and deliver compelling business benefits.
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 29, 2009 - (Free Research)
This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
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