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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Enabling Organic Growth by SAP America, Inc.

September 17, 2008 - (Free Research)
Discover why organic growth is the means to achieving continuous, profitable growth, and find out how your company can address some of the most common challenges in the quest to achieve it. 
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Export Compliance Management: Best Practices for Managing Export Compliance to Support Globalization and Reduce Your Risk Profile by Management Dynamics

May 26, 2010 - (Free Research)
Before escalating their overseas sales, companies must gauge their exporting best practices to see what can be gained from improving compliance process. This Report profiles export compliance programs in various industries to reveal key challenges companies face in managing these programs and determine how software is used in the process. 
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Oracle Data Mining 11g Release 2 Mining Star Schemas: A Telco Churn Case Study by Oracle Corporation

June 24, 2012 - (Free Research)
This paper, based on the CACS and intended for users of the Oracle Data Miner, highlights the telco churn case study using Oracle Data Miner and explains the case study workflow methodology. Read this now and learn about preparing a database scheme and importing a pre-made Oracle Data Miner workflow. 
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ExtraView 5-Free Program - Issue Tracking, Workflow, and Process Platform by Extraview Corporation

March 2008 - (Free Research)
Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to... 
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MapInfo Professional v10.5 by Pitney Bowes Business Insight

October 2010 - (Free Research)
Helps organizations visualize data on a map so they can easily determine relationships between data and geography. 
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Core IMPACT Essential by Core Security Technologies

January 2009 - (Free Research)
How do you keep up with remediation efforts and strengthen your defenses against round-the-clock threats while still having time to do your day job? CORE IMPACT Essential can help. 
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Comprehensive Business Intelligence Market Study: Summary Results from the BI Survey 7 by MicroStrategy Incorporated

June 2008 - (Free Research)
The BI Survey 7, the leading independent survey of real-world BI implementations, provides unique, statistically significant insight into actual BI implementations and customer experiences with various BI products. 
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Data Integration Challenges in Onboarding Operational Data by Expressor Software

October 2011 - (Free Research)
Read this white paper to learn how to overcome onboarding operational data challenges. 
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Survey insights: Marketing's impact on the customer experience by IBM

August 2013 - (Free Research)
To understand the impact of marketing management on business outcomes, IBM surveyed more than 500 professionals across fifteen industries. In this paper, explore insights from the IBM State of Marketing 2013 survey to better understand how to measure the correlation between marketing sophistication and financial performance. 
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Saving At-Risk Customers and Revenue Through Survey Action Management by MarketTools, Inc.

November 2009 - (Free Research)
Read this white paper to understand what Survey Action Management is and how it can help your organization effectively address customer concerns, save at-risk customers, and build customer satisfaction and loyalty. 
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7 Habits of Highly Successful Surveys by Vovici

October 2009 - (Free Research)
Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more! 
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Ensuring brand-building customer experiences with inContact ECHO survey software by inContact

January 2011 - (Free Research)
This featured white paper sponsored by inContact looks at new innovative ways to improve the customer experience through CRM software and best practices. 
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Aligning Business and Insurance Technology, 2007 P&C Technology Survey Results by Fiserv Insurance Solutions

April 2008 - (Free Research)
In May 2007, Fiserv Insurance Solutions surveyed IT leaders at some of the leading property & casualty insurance carriers in the United States. From our second annual survey we see new trends developing and others that continue because of their... 
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ExtraView Enterprise by Extraview Corporation

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT)

Niksun NetDetector Data Sheet by NIKSUN

NetDetector seamlessly integrates with other NIKSUN products, 3rd-party applications and network devices to provide a rock-solid security solution. 
(HARDWARE PRODUCT)

Extraprise CRM Support Survey Report by Extraprise Group, Inc.

August 2008 - (Free Research)
This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group's COLLABORATE 08 conference in April 2008. 
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The BI Survey The Customer Verdict the worlds largest survey of business intelligence software users by Board International

December 2012 - (Free Research)
BOARD offers a combined BI and performance management product with its new In-Memory, multidimensional database server and the user interface to go with it. Access this white paper today to gain expert insights, findings from various research surveys, performance rankings, customer feedback, and much more regarding all things BOARD. 
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Red Hat Enterprise Virtualization Demonstration by Red Hat and JBoss

October 2010 - (Free Research)
Join Andy Cathrow for an in depth look at Red Hat Enterprise Virtualization. In this webinar he’ll demonstrate advanced features such as templating, live migration, high availability and system scheduler. See a preview of new features in Red Hat Enterprise Virtualization 2.2, including Virtual Desktop support with SPIC, OVF import/export and more. 
(WEBCAST) READ ABSTRACT |

Genesys Global Consumer Survey - 2007 by Genesys

March 2008 - (Free Research)
This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations. 
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SUMMARY RESULTS FROM THE BI SURVEY 10 by MicroStrategy Incorporated

May 2012 - (Free Research)
Following nine other surveys, the BI Survey 10 analyzed the platforms of six of the largest BI vendors and asked 2,961 organizations across 80 countries many of the same questions as previous years. Read this now and learn how organizations view certain aspects of their BI tools, such as response time, performance, business benefits and more. 
(WHITE PAPER) READ ABSTRACT |

The Social Customer Engagement Index by SAP America, Inc.

July 2011 - (Free Research)
This white paper provides the results of a survey of industry professionals about how they were using social channels to engage customers from a service perspective. Learn how you can leverage these findings to transform your own efforts to integrate social and traditional methods of communication with your customers. 
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Core Network Services Survey: The Costs and Impacts of DNS and IP Address Management (IPAM) for the Enterprise and SMB by Infoblox

October 2008 - (Free Research)
Computerworld invited IT and business leaders to participate in a core network services survey that included specific questions about their DNS infrastructures and the costs of IP address management. The following report represents top-line results of that survey and can be used as a benchmark to measure your organization’s core network services. 
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THE PETABYTE CHALLENGE: 2011 IOUG DATABASE GROWTH SURVEY by Oracle Corporation

June 2012 - (Free Research)
This paper details the results of a survey conducted by Unisphere Research among members of the Independent Oracle Users Group (IOUG) and reveals that nearly one out of 10 respondents cited that the total amount of online data they are managing tops a petabyte. Read on to discover data growth trends and patterns popping up in organizations today. 
(WHITE PAPER) READ ABSTRACT |

Optimize Customer Experience to Achieve Competitive Advantage by Wipro Technologies

October 2009 - (Free Research)
Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area. 
(WHITE PAPER) READ ABSTRACT |

Symantec 2011 SMB Disaster Preparedness Survey by Symantec Corporation

November 2011 - (Free Research)
This white paper features the results of Symantec's second SMB disaster preparedness survey, and provides recommendations to help your organization establish and maintain a successful disaster recovery strategy. 
(WHITE PAPER) READ ABSTRACT |

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