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Smarter communications through analytics by IBM

November 18, 2011 - (Free Research)
As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper. 
(WHITE PAPER)

5 Things to Look for in a Cloud Provider When it Comes to Security by Oracle Corporation

December 31, 2013 - (Free Research)
Many organizations today are moving their business to the cloud to save money and increase efficiency. But, this comes with security and related operational risks. In this white paper, find five important things to look for in a cloud provider, with your cloud's security in mind. 
(WHITE PAPER) READ ABSTRACT |

Protecting CPNI - Top Four Tips for a Successful Security Program Deployment by RSA, The Security Division of EMC

December 2008 - (Free Research)
With the RSA CPNI Solution, telecommunications service providers can rest assured that they will not suffer financial or brand repercussions as a result of unauthorized disclosure of CPNI. 
(WHITE PAPER) READ ABSTRACT |

Remote monitoring and management tools selection tips for solutions provider by N-able Technologies

November 2011 - (Free Research)
In this expert eGuide, sponsored by N-able, you will learn the steps for selecting a remote monitoring and management (RMM) that is right for you and how such a solution worked particularly well for one managed service provider. 
(EGUIDE) READ ABSTRACT |

The Growing Importance of IT Support Services by Hewlett-Packard Company

November 2011 - (Free Research)
This white paper takes a closer look at the support services marketplace and focuses on one key player that is receiving a lot of attention from IT professionals. Discover emerging trends shaping the landscape for this technology and determine whether your business could benefit from establishing a contract with this provider. 
(WHITE PAPER) READ ABSTRACT |

Cloud Networking: The Importance of the Cloud Backbone by Ciena

May 2012 - (Free Research)
Uncover the importance of the network to cloud computing and learn how – by leveraging high-capacity Ethernet service-oriented architectures between data centres – you can achieve a cost-efficient, high-performing network to support your cloud initiative. 
(WHITE PAPER) READ ABSTRACT |

IT Transformation: Extending Value with Holistic Services by Hitachi Data Systems

February 2011 - (Free Research)
The modern datacenter is undergoing an unprecedented transformation in the way IT is managed and delivered. This white paper discusses the importance of establishing long-term service relationships with technology and service providers that incorporate an integrated, holistic view of project-based and support based services. 
(ANALYST REPORT) READ ABSTRACT |

Harvey Nash CIO Survey 2012 by ComputerWeekly.com

May 2012 - (Free Research)
CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012. 
(IT BRIEFING) READ ABSTRACT |

Avoid the Pitfalls of SLA Management: A Lesson for SaaS Providers by Tenzing Managed IT Services

June 2010 - (Free Research)
Service Level Agreement (SLA)  management is a challenging part of delivering business services over the internet. Read this whitepaper to learn the importance of proper SLA management practices, and how the success of a SaaS company depends on it. 
(WHITE PAPER) READ ABSTRACT |

Recovery Performance-Based Pricing: An Innovation to Drive Business Growth by Asigra

December 2013 - (Free Research)
This whitepaper explores how service providers offer data protection in the marketplace and how they can adapt to data growth, BYOD and mobile workforces. 
(WHITE PAPER) READ ABSTRACT |

Global Sourcing Trends in 2012 by ComputerWeekly.com

March 2012 - (Free Research)
The latest IT outsourcing trends from global law firm Morrison & Foerster. 
(IT BRIEFING) READ ABSTRACT |

E-Book: A CIO’s Guide to Outsourcing by Dimension Data

November 2010 - (Free Research)
Access this e-book and learn outsourcing contract danger signs, how to tell if changing vendors is worth the risk, the importance of encouraging innovation and flexibility from providers, and more! 
(EBOOK) READ ABSTRACT |

Training Options: Choose Quality Content and Then Delivery by SAP America, Inc.

September 2010 - (Free Research)
This paper examines the importance of choosing a high-quality training provider and of having multiple training delivery options to facilitate a successful technology deployment. The paper also looks at the training offerings that enterprise application vendor SAP provides in this important market. 
(WHITE PAPER) READ ABSTRACT |

MSP’s Single Most Important Marketing Message by GFI Software

December 2010 - (Free Research)
In this article Chris Martin discusses the importance of marketing yourself to your clients and how you should do it. 
(WHITE PAPER) READ ABSTRACT |

Moving Your Infrastructure to the Cloud- How to Maximize Benefits and Avoid Pitfalls by Rackspace Hosting

July 2011 - (Free Research)
This exclusive resource details the significant benefits that cloud computing brings and provides guidance to help IT pros in their decision making process. Read on to learn about the importance of assessing individual cloud providers for a successful cloud initiative. 
(WHITE PAPER) READ ABSTRACT |

Mastering Disaster Recovery in the Cloud by VMware, Inc.

February 2014 - (Free Research)
This whitepaper looks at how organizations are turning to Disaster-Recovery-as-a-Service in the wake of Hurricane Sandy. Also learn how to pick the right provider for your organization. 
(WHITE PAPER) READ ABSTRACT |

Compliance Considerations for Backup and Recovery by CommVault Systems, Inc.

July 2013 - (Free Research)
This e-guide underscores the importance of physical security policies and proper account usage and explains how they can prevent theft and potential data breaches. 
(EGUIDE) READ ABSTRACT |

ESG: Improving the Legal Discovery Process with More Efficient Information Management by EMC Corporation

March 2008 - (Free Research)
This paper examines how one solution provider, EMC, is helping customers address electronic discovery challenges by helping customers manage their information infrastructure more effectively. 
(WHITE PAPER) READ ABSTRACT |

Data Quality - The Foundation of Operational Effectiveness by Pitney Bowes Group 1 Software

April 2008 - (Free Research)
Operational and analytical business processes rely on a solid, high-quality data foundation, but companies often neglect data quality until a major problem occurs that could've been avoided. Learn about the benefits and importance of da... 
(WHITE PAPER) READ ABSTRACT |

Five Myths of Infrastructure Monitoring by Hewlett-Packard Company

August 2008 - (Free Research)
This whitepaper discuss Five Myths of Infrastructure Monitoring. It explores how end-user monitoring can help improve customer satisfaction. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 27 May 2014: Targeting the digital customer by ComputerWeekly.com

May 2014 - (Free Research)
In this week's Computer Weekly, we go behind the scenes of John Lewis's £40m e-commerce transformation plan to find out how to target the digital customer. Starbucks' European CIO talks about the coffee chain's IT strategy. And we evaluate three big suppliers' plans for virtualised networking. Read the issue now. 
(EZINE) READ ABSTRACT |

Achieving the Best Possible Cloud Revenue Stream and Profit: Expert Insight by Dell, Inc.

May 2014 - (Free Research)
This expert e-guide covers the current state of the hybrid cloud and unveils some best practices for optimizing your revenue stream and profits. 
(EGUIDE) READ ABSTRACT |

Case Study: Consolidated Communications Holdings, Inc. by IBM

November 2013 - (Free Research)
View this case study to find out how Consolidated Communications Holdings, Inc. leveraged an analytics software to analyze 80,000 network statistics in near-real time, eliminating the manual thresholds of their previous strategy. 
(CASE STUDY) READ ABSTRACT |

CIO2CIO Global Research Study: Business Intelligence and Master Data Management (MDM) by SAP America, Inc.

July 1967 - (Free Research)
This global CIO2CIO research program was conducted for SAP, Inc. to gain insight into information management practices in various regions of the world and the research was conducted among IT professionals in the U.S., Europe and Asia. 
(WHITE PAPER) READ ABSTRACT |

The Global ICT Supplier Top 50 by ComputerWeekly.com

August 2012 - (Free Research)
This report from Booz & Co evalutes the 50 largest publicly traded suppliers of ITC products and services and assesses their readiness to meet the demands of an increasingly digital world. 
(ESSENTIAL GUIDE) READ ABSTRACT |

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