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Featured Sponsors
Red Hat Enterprise Linux 6 Scalability by DLT Solutions.
March 10, 2011 - (Free Research)
Scalability is one of the areas of focus in Red Hat Enterprise Linux 6. The importance of scalability is driven by the convergence of several factors, which have combined to create a strong customer demand for a high performance, production ready Linux infrastructure. Read this paper to learn more about scalability and Red Hat Enterprise Linux 6.
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IFS Enterprise Asset Management - EAM / CMMS by IFS
IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.
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CIOs Embrace Custom Application Development by SAP America, Inc.
July 29, 2011 - (Free Research)
This white paper takes a look at the factors and trends driving the shift from cost-saving to business expansion. In particular, see how custom-development services are allowing enterprises to meet specialized customer needs to increase satisfaction, loyalty and profits.
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E-Guide: Best Practices for Developing Secure Applications by IBM
November 10, 2010 - (Free Research)
This expert e-guide brought to you by SearchSecurity.com, explains the importance of integrating application security throughout the entire software development lifecycle and provides 4 tips that must be kept in mind on the application security forefront. Read on to uncover these tips and review an assessment of Web application security.
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Rethinking Perimeter Security: New Threats Require Real-Time Protection by Radware
March 03, 2011 - (Free Research)
Over the last few years, networked resources have become increasingly available to a wide audience of customers, partners, suppliers, and the general public. As a result, more and more people have become reliant upon instantaneous access to information and services in order to do business.
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Good to Great: Transform IT through Service Lifecycle Management by Hewlett-Packard Company
June 2008 - (Free Research)
This paper examines service lifecycle management SLcM and the ITIL v3 principles on which it is based. It shows how SLcM provides the framework for organizations to optimize business outcomes and facilitates continual service improvement.
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Are You Ready for Economic Bounce Back? by Micro Focus, Ltd
October 2009 - (Free Research)
This paper examines the concept that preparing for economic recovery is not something that can wait; it is something that businesses should plan for now. It will introduce enterprise application migration strategies that can be considered within any organization and also emphasize the importance of forward thinking and planning in down economy.
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Podcast: Selecting EAM to take you to Reliability Centered Maintenance (RCM) by IFS
January 2013 - (Free Research)
Maintenance departments and the technology they use to achieve reliability centered maintenance (RCM), must pass through several levels of development before they reach the final goal. Tune into this podcast to learn more about achieving condition-based or RCM. It discusses the solid maintenance plan you need to implement before making any changes.
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It’s Time for Maintenance 2.0 by Apriso Corporation
November 2010 - (Free Research)
This paper details why legacy maintenance systems are failing to help manufacturers meet the current challenges facing their maintenance operations. A new “Maintenance 2.0” approach that extends ERP plant maintenance and that coordinates maintenance with operations will lead to increased equipment uptime, improved compliance and lower costs.
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Smarter communications through analytics by IBM
November 2011 - (Free Research)
As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper.
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5 Enterprise Asset Management (EAM) Steps to RCM by IFS
March 2012 - (Free Research)
Read this white paper to understand the importance of reliability-centered maintenance (RCM) and the five levels of enterprise asset management (EAM) development that you must achieve in order to reach effective quintessential asset management (QAM) and RCM.
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Introduction to Microsoft Dynamics CRM Online by Microsoft
September 2009 - (Free Research)
This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.
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The Importance of Real-Time Executive Dashboards by ASG Software Solutions
February 2011 - (Free Research)
Join Jean-Pierre Garbani, Forrester vice president and principal analyst, and Ed Hallock, ASG's senior dirctor of product management, for this informative webcast.
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The Growing Importance of IT Support Services by Hewlett-Packard Company
November 2011 - (Free Research)
This white paper takes a closer look at the support services marketplace and focuses on one key player that is receiving a lot of attention from IT professionals. Discover emerging trends shaping the landscape for this technology and determine whether your business could benefit from establishing a contract with this provider.
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ESG - The Importance of Performance Monitoring in the Midmarket by Riverbed Technology, Inc.
February 2013 - (Free Research)
Midmarket organizations are transforming their IT infrastructure to better accommodate the needs of the business. In many cases, these organizations lack the tools to properly monitor virtualized environments and meet SLAs. Riverbed has recognized this gap and is delivering a full featured, scalable solution that is priced for the midmarket.
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Big Data Means All Your Data: Integration is Key by TIBCO Software Inc.
April 2013 - (Free Research)
Join Mike Gualtieri, Principal Analyst at Forrester, for this webcast exploring the importance of integration in your big data initiatives. Gain insight on the 3 key big data management activities you need to consider, important technologies, how to overcome key integration challenges, and more.
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Genesys Global Consumer Survey - 2007 by Genesys
March 2008 - (Free Research)
This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
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Measuring the Business Impact of Support by Citrix Online UK
July 2010 - (Free Research)
Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business.
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Data Quality - The Foundation of Operational Effectiveness by Pitney Bowes Group 1 Software
April 2008 - (Free Research)
Operational and analytical business processes rely on a solid, high-quality data foundation, but companies often neglect data quality until a major problem occurs that could've been avoided. Learn about the benefits and importance of da...
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