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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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How Analytics Bring Organizations Closer to Their Customers by IBM

December 17, 2013 - (Free Research)
Access the following white paper to uncover expert insights on how to leverage business intelligence coupled with predictive analytics to take your customer relationships to the next level. Uncover the importance of customer intimacy and how you can achieve it easily and efficiently. 
(WHITE PAPER) READ ABSTRACT |

Journal of Management Excellence: Building Trust by Oracle Corporation

July 16, 2009 - (Free Research)
It is crucial for businesses to build trust with their customers, partners, investors, and with society at large. This journal article discusses building trust through modern performance management techniques, sustainability initiatives, managing reputation risk, end-to-end approaches to financial reporting and compliance, and more. 
(JOURNAL ARTICLE) READ ABSTRACT |

Good to Great: Transform IT through Service Lifecycle Management by Hewlett-Packard Company

June 2008 - (Free Research)
This paper examines service lifecycle management SLcM and the ITIL v3 principles on which it is based. It shows how SLcM provides the framework for organizations to optimize business outcomes and facilitates continual service improvement. 
(WHITE PAPER) READ ABSTRACT |

The Importance of Reputation by Hewlett-Packard Company

December 2013 - (Free Research)
This guide explores the inexplicable link between data and security, and lays out the current threat landscape in today's ever-changing IT world. 
(WHITE PAPER) READ ABSTRACT |

The Importance of Power/Precision Data Entry to Document Imaging by Viking Software Solutions

April 2008 - (Free Research)
Data entry often contributes the largest cost component for document imaging systems. The costs can be classified in the following three categories: Error Detection Costs, Error Correction Costs and Hidden Costs. Well-designed systems can minim... 
(WHITE PAPER) READ ABSTRACT |

Staying a step ahead of the hackers: the importance of identifying critical Web application vulnerabilities by IBM

September 2008 - (Free Research)
Security managers may work for midsize or large organizations; they may operate from anywhere on the globe. But inevitably, they share a common goal: to better manage the risks associated with their business infrastructure. Increasingly, Web application security plays a significant role in achieving that goal. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Unraveling the Data Warehouse Performance Traffic Jam by Teradata

December 2012 - (Free Research)
Today's data warehouse architectures can be highly-complex, expensive to maintain and overburdened by the increasing demand for advanced analytical workloads. Review this presentation transcript to learn the importance of deploying database technology that can handle mixed, shifting, and high-concurrency workloads, and more. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

E-Guide ECM and Information Governance by OpenText

April 2012 - (Free Research)
This expert e-guide looks at the importance of governance in enterprise content management (ECM) initiatives and provides suggestions for structuring and managing a sound policy. 
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The evolving roles of IT Managers and CIOs. Findings from the 2010 Global IT Risk Study by IBM

May 2011 - (Free Research)
This overview of the 2010 IBM Global IT Risk Study uncovers the challenges associated with IT risk, and the steps IT managers and CIOs are taking to better understand, confront and resolve this concern. 
(WHITE PAPER) READ ABSTRACT |

Gartner CIO briefing: The future of client computing by ComputerWeekly.com

November 2010 - (Free Research)
The desktop PC has had a prominent position within organisations for over 20 years,firmly establishing it as a de facto device choice for most users. But over the past fiveyears, some key trends associated with the desktop device - and its use withinorganisations - have begun to reshape the landscape. 
(WHITE PAPER) READ ABSTRACT |

Strategy for Securing Mobile Content - 5 Key Guidelines by Accellion, Inc.

June 2013 - (Free Research)
Inside, you'll find 5 guidelines that every organization should follow for comprehensive mobile security. 
(WHITE PAPER) READ ABSTRACT |

ABBYY FlexiCapture Engine Drives Business For the Insurance Industry by ABBYY

May 2012 - (Free Research)
Access this case study to read about how an insurance company leveraged an automated conversion strategy to upload applications almost instantly to their management system. Discover how you can implement a similar system to facilitate the automation of submitting application forms. 
(CASE STUDY) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation

 
(SOFTWARE PRODUCT)

Disaster Got You Down? by CDW Corporation

September 2009 - (Free Research)
While trying to predict an outage is impossible, being prepared for one is not. Having the right tools in place to respond to a "disaster" is essential to sustaining a successful organization. A business-continuity / disaster-recovery plan can help you cut costs by avoiding downtime, lost revenue and dissatisfied customers. 
(WHITE PAPER) READ ABSTRACT |

The EMA All-Stars in Enterprise Systems Management for 2008 by CA Technologies.

March 2008 - (Free Research)
Analyst firm EMA has released the results of their first ever All-Stars in Enterprise Systems Management for 2008 report, covering 18 different systems management disciplines. 
(WHITE PAPER) READ ABSTRACT |

IFS Enterprise Asset Management - EAM / CMMS by IFS

IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit. 
(SOFTWARE PRODUCT)

8 Seconds to Capture Attention: Silverpop's Landing Page Report by Silverpop Systems Inc.

August 2008 - (Free Research)
It's estimated that up to 50 percent of visitors to landing pages will bail in the first eight seconds. This evaluation explains how putting more effort on nurturing recipients once they hit those landing pages would be time and money well spent. 
(WHITE PAPER) READ ABSTRACT |

Cisco Systems GigaStack Gigabit Interface Converter by Cisco Systems, Inc.

The GigaStack GBIC offers wiring closet deployment flexibility through its dual operating modes. 
(HARDWARE PRODUCT)

Smarter communications through analytics by IBM

November 2011 - (Free Research)
As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper. 
(WHITE PAPER)

The importance of service: Are your customers satisfied? by IBM

November 2013 - (Free Research)
This brief resource provides statistics and other insights that explain why it's more important than ever to provide excellent customer service and experiences. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

The Connected Consumer and the New Decision-Making Cycle by IBM

February 2013 - (Free Research)
This informative white paper offers an overview of the modern customer journey from attention to action, and describes how marketers must respond to the new ways customers form and make buying decisions. Discover the four key pillars of managing the customer journey. 
(WHITE PAPER) READ ABSTRACT |

Making Web 2.0 Work for Your Enterprise: External Deployments by Oracle Corporation

August 2008 - (Free Research)
Discover how several innovative companies are using collaboration, blogging communities, social networks, and related forms of communication to enhance branding, increase reputation among customers and communicate with them, create public support, and increase team productivity and knowledge sharing. 
(WHITE PAPER) READ ABSTRACT |

A Candid Examination of Data Deduplication by Symantec Corporation

August 2009 - (Free Research)
Read this white paper for an in-depth discussion of what data deduplication is, how it works, what problems it solves, and what options are available. 
(WHITE PAPER) READ ABSTRACT |

Utah Flash Looks Forward To Sell-Out Crowds With Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)
Read this case study to learn how Utah Flash switched from a legacy system of Excel spreadsheets and hard copy season ticket holder forms to Sugar Professional to  track leads and acquire new customers. Continue reading to learn how Utah Flash is now looking forward to sell-out crowds with Sugar Professional. 
(CASE STUDY) READ ABSTRACT |

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects

crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data. 
(SOFTWARE PRODUCT)

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