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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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How Analytics Bring Organizations Closer to Their Customers by IBM

December 17, 2013 - (Free Research)
Access the following white paper to uncover expert insights on how to leverage business intelligence coupled with predictive analytics to take your customer relationships to the next level. Uncover the importance of customer intimacy and how you can achieve it easily and efficiently. 
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How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)
In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. 
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The Importance of Continuity in Office 365 Environments by Mimecast

August 06, 2013 - (Free Research)
Email is essential for communications, collaboration and content sharing, and it must remain available as close to 100% of the time as possible for your employees to be productive. This white paper focuses on the importance of continuity for the popular cloud-based email platform, Microsoft Office 365. 
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Recovery Performance-Based Pricing: An Innovation to Drive Business Growth by Asigra

December 31, 2013 - (Free Research)
This whitepaper explores how service providers offer data protection in the marketplace and how they can adapt to data growth, BYOD and mobile workforces. 
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Dynamic content delivery: Developing a Strategy for Middle-Mile Optimization by Limelight Networks, Inc.

May 05, 2014 - (Free Research)
The following resource justifies the importance of middle-mile optimization when it comes to delivering an exceptional multichannel web experience. 
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Home-Shopping Network Gets Closer to Customers with Real-Time Insights by SAP

January 31, 2014 - (Free Research)
Find out how in-memory computing and predictive analytics tools have helped one home-shopping network offer a personalized experience and solve costly issues in real-time. 
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JBoss Enterprise Middleware, by Red Hat: Technical Support Services Leader by Red Hat

November 01, 2011 - (Free Research)
This white paper discusses the features of JBoss Enterprise Middleware and highlights technical and customer support as the key characteristic that sets this middleware apart from the competition. 
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VMware: "The top ten most forgotten things when building a disaster recovery plan" by VMware, Inc.

November 2008 - (Free Research)
Every IT manager knows the importance of having an effective and fast disaster recovery (DR) plan. Organizations without an adequate plan may find themselves out of business quickly after experiencing a major disaster. Organizations that ensure survival.. 
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Your Trusted Partner for Oracle Customers Migrating Intel Itanium Workloads by Cisco Systems, Inc.

October 2011 - (Free Research)
This paper examines the choices available to organizations that need to migrate away from Intel Itanium processor-based servers. 
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HP StorageWorks 4400 Enterprise Virtual Array (EVA4400) Performance by Hewlett-Packard Company

August 2008 - (Free Research)
In this white paper learn how sequential performance provides customers with improved data transfer rates for applications such as data warehousing, streaming video, high-performance technical computing, and backups and restores. 
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Retail Cyber Crime by LogRhythm, Inc.

April 2014 - (Free Research)
This guide explores the growing trend of retail-based cybercrime and the importance of securing your point-of-sale endpoints. 
(WHITE PAPER) READ ABSTRACT |

Retail Cyber Crime by LogRhythm, Inc.

April 2014 - (Free Research)
This guide explores the growing trend of retail-based cybercrime and the importance of securing your point-of-sale endpoints. 
(WHITE PAPER) READ ABSTRACT |

Journal of Management Excellence: Building Trust by Oracle Corporation

July 2009 - (Free Research)
It is crucial for businesses to build trust with their customers, partners, investors, and with society at large. This journal article¬†discusses building trust through modern performance management techniques, sustainability initiatives, managing reputation risk, end-to-end approaches to financial reporting and compliance, and more. 
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IT Transformation: Extending Value with Holistic Services by Hitachi Data Systems

February 2011 - (Free Research)
The modern datacenter is undergoing an unprecedented transformation in the way IT is managed and delivered. This white paper discusses the importance of establishing long-term service relationships with technology and service providers that incorporate an integrated, holistic view of project-based and support based services. 
(ANALYST REPORT) READ ABSTRACT |

Flash vs. Disk: Cost, Capacity, Energy Consumption, and Deployment Speed Compared by IBM

April 2013 - (Free Research)
This brief video discusses the importance of flash and how this technology outperforms disk in capacity, cost efficiency, energy consumption and speed to deployment. 
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Improve end-users experiences with application monitoring by Nimsoft, Inc.

January 2012 - (Free Research)
This insightful on-demand webcast discusses web application performance monitoring, offering hints and tips for improving end-user response times from Forrester Research analyst Jean-Pierre Garbani. 
(WEBCAST) READ ABSTRACT |

Good to Great: Transform IT through Service Lifecycle Management by Hewlett-Packard Company

June 2008 - (Free Research)
This paper examines service lifecycle management SLcM and the ITIL v3 principles on which it is based. It shows how SLcM provides the framework for organizations to optimize business outcomes and facilitates continual service improvement. 
(WHITE PAPER) READ ABSTRACT |

Global Sourcing Trends in 2012 by ComputerWeekly.com

March 2012 - (Free Research)
The latest IT outsourcing trends from global law firm Morrison & Foerster. 
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Data Protection Strategies Leveraging Replication: An In-Depth Look at Evaluation Criteria and Usage Scenarios by Double-Take Software

February 2008 - (Free Research)
As dependence on continuous access to critical data grows, so does the importance of avoiding service interruption. This paper examines four data protection strategies and compares their merits for the most common business continuance scenarios. 
(WHITE PAPER) READ ABSTRACT |

Hitachi NAS Platform 3080 and 3090 Storage Consolidation and Intelligent Tiering for Microsoft Exchange Environments by Hitachi Data Systems

September 2009 - (Free Research)
Exchange Unified Messaging brings different mission critical systems together, effectively consolidating infrastructure while improving productivity for users, but at the cost of increasing the load on the Exchange environment in terms of management, storage and importance to the business. 
(WHITE PAPER) READ ABSTRACT |

Smarter communications through analytics by IBM

November 2011 - (Free Research)
As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper. 
(WHITE PAPER)

Data Management & Architecture by Accenture

Accenture's Data Management & Architecture group addresses how an organization manages data across its entire lifecycle. 
(SOFTWARE PRODUCT)

Extend the Value of IBM Lotus Applications with Avaya Unified Communications by Avaya Inc.

April 2007 - (Free Research)
Avaya and IBM have leveraged their considerable individual technologies, platforms, and roadmaps to create a combined vision to make real-time and non-real-time collaboration a reality for enterprises. This paper gives details. 
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Getting the Most From Your SAP Production Reports by Symtrax Corporation

September 2010 - (Free Research)
This eight-page whitepaper is a guideline for improving the rendering and efficiency of the complete SAP production reporting system. It discusses how to leverage the value of existing systems reports, and how to deliver timely, properly formatted reports and business documents. 
(WHITE PAPER) READ ABSTRACT |

Optimizing the application testing of your siebel CRM environment - IT Briefing by HP and Infosys

October 2008 - (Free Research)
This paper is based on a SearchSoftwareQuality.com presentation, "Optimizing the Application Testing of Your Siebel CRM Environment," sponsored by HP and Infosys. 
(E-LEARNING TUTORIAL) READ ABSTRACT |

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