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Featured Sponsors
HomeStreet Bank by Apptio
August 2008 - (Free Research)
This case study examines how HomeStreet Bank was able to successfully develop a high level, IT service view of their organization, understand the costs, and create an open communication channel between IT and business units for better alignment.
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Astea Alliance Service Management Suite by Astea International Inc.
(E-mail this company)
Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
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Secure File Transfer Software by Momentum Systems
Secure File Transfer software products offers several file delivery options to ensure your information is protected while in route to its final destination.
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IFS Applications - Supply Chain Management by IFS
Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.
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IFS Enterprise Asset Management - EAM / CMMS by IFS
IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.
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Orion NetFlow Traffic Analyzer by SolarWinds
August 2008 - (Free Research)
Lack of visibility into network issues and performance. Need the ability to see what is going on with your network, which is using what bandwidth and the ability to shut down bandwidth that is not urgent, business-related.
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Leveraging COTS Middleware to Accelerate Ramp to Cash Flow Positive by Enea
September 2008 - (Free Research)
For an early stage network equipment provider that has defined the latest and greatest innovation, reaching the cash flow positive milestone can be daunting and high risk. This white paper guides you in your decisions on this.
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HereWare On-Demand Sales, CRM, Project & Document Management by HereWare LLC
HereWare is an On-Demand and all-in-One sales, CRM, project, and document management system, integrated for your business. Now your team can work together, and you can manage their efforts, to increase sales and productivity. It doesn’t matter if they are spread around your office, or around the globe, HereWare brings them all together.
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ERP for Service Organizations by Epicor Software Corporation.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
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Dispatch Direct for Field Service Automation by Dispatch Direct
April 2008 - (Free Research)
Dispatch Direct allows Intelex to access all the information they need to manage their daily service calls, including the location of their service people, appointment schedules, length of time spent at each call and project status.
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Solving Patient Throughput and Capacity Challenges by Statcom.
May 2008 - (Free Research)
This white paper is for hospital decision-makers and those who are evaluating patient flow and capacity management technologies. It examines the challenges healthcare organizations are facing in managing patient throughput and capacity.
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Configuration Management - How to Really Cover your Assets by Numara Software
April 2008 - (Free Research)
Configuration Management is the heart of IT Service Management. This webcast will teach you what hardware and software exist in that environment, and how they relate to each other. Also discussed is how to increase service quality and reduce costs
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Data Center Projects: System Planning by APC
August 2008 - (Free Research)
Mistakes in system planning can result in delays, cost overruns, wasted time, and a compromised system. In this paper you will learn how to eliminate these problems and view system planning as a data flow model, with an orderly sequence...
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ExtraView 5-Free Program-Issue Tracking, Workflow, and Process Platform by Extraview Corporation.
March 2008 - (Free Research)
Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to...
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