This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library. 

When IT professionals make massive investments in the virtualized data center, financial controls to contain sprawl and maintain control are essential. This white paper shows you how to do so by implementing chargeback. 

This paper addresses some of the critical issues of virtualization and some of the ways it can be effectively implemented to help organizations utilize resources more efficiently, reduce costs, manage data across the entire enterprise. 

This paper offers a practical guide to implementing fine-grained access controls with ten aspects that are important to consider when planning an implementation of fine-grained access controls in a corporate server environment. 

Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity. 

Hear how First National Bank of Bosque County manages known and unknown applications, find out why implementing multiple layers of protection is beneficial and discover the flexibility benefits of managing authorized applications. 

This paper describes the Dell Reference Architecture, a blue print or a starting configuration, for designing Microsoft® Exchange Server 2007 storage in a virtualized server environment using Dell™ EqualLogic™ arrays. 

Organizations can benefit from the advantages of 10GbE, consolidation on Dell PowerEdge blade servers, and virtualization with VMware. By implementing 10GbE solutions, organizations can enjoy the economies they hoped to obtain by consolidating and virtualizing their server environment, along with increased performance, reliability, and security. 

Change management: Information security professionals have been known to cringe when they hear these words. But the change management process doesn't have to be as complicated as it might seem. 

Devine Capital had relied on Microsoft® Office Outlook® and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics™ CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent. 

Banks need to get smarter, attract the right customers, implement customer level risk management, and implement risk adjusted customer relationship pricing and all of this is dependent on trusted data. This paper examines the impact of unreliable data on retail banks. It then defines the requirements needed to guarantee data reliability in banking.