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The State of Customer Analytics: Taking a Proactive Approach to Loyalty and Retention by IBM December 31, 2012 - (Free Research) In today's highly competitive market, it is more important than ever to provide top-tier customer service, and successful businesses know the key to this is leveraging a customer analytics initiative.  Read this resource to learn the ins and outs of customer analytics and the tools you'll need to implement a successful analytics program.  (WHITE PAPER) READ ABSTRACT |

The “Enterprization” of Mobile Apps: Moving from Corporate Liability to Business Asset by Citrix December 31, 2012 - (Free Research) This whitepaper describes an approach to mobile management that can help your organization keep up with rapidly changing user demands and devices. Read on to discover practical steps you can take to enable a plan, implement cost effective applications and maintain a high level of security.  (WHITE PAPER) READ ABSTRACT |

Taking Advantage of Big Data Analytics by IBM February 14, 2013 - (Free Research) In order to plan and implement a successful big data analytics project, an organization needs to consider a range of different technologies and determine what kind of architecture it is going to deploy.This in-depth resource will put you on the right path to tailoring a big data project right for your organization.  (WHITE PAPER) READ ABSTRACT |

Three Key Areas to Reduce Costs with Lean Techniques by Epicor Software Corporation February 05, 2013 - (Free Research) Most companies looking to apply lean techniques to their manufacturing processes in order to improve efficiencies and reduce costs start by adopting an ERP system – but ERP alone isn't enough. Read this paper to discover 3 areas to apply lean principles that will yield immediate cost savings and efficiency improvements.  (WHITE PAPER) READ ABSTRACT |

6 Steps to Enterprise Resource Planning Implementation Success by IFS January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.  (WHITE PAPER) READ ABSTRACT |

US Food Service - Streamline project includes Afaria by Sybase, an SAP company May 2009 - (Free Research) Watch this video to learn how US Food Service, the second largest food service provider, implemented Afaria from Sybase to streamline order entry and information management between their mobile sales force, distribution centers and the corporate office.  (VIDEO) READ ABSTRACT |

ADVANCED WAREHOUSING WITH SAP® EWM by SAP America, Inc. January 2013 - (Free Research) Large warehouses can have an overwhelming amount of responsibility when it comes to ensuring that orders are delivered on time and accurately. Fortunately, a solid supply chain management system can virtually eliminate all problems for warehouse management. View this resource to learn how SAP can improve your business.  (WHITE PAPER) READ ABSTRACT |

The New Information Agenda: Do You Have One? by IBM May 2008 - (Free Research) This white paper defines the information agenda; describes key considerations and best practices in creating and implementing an information agenda.  (WHITE PAPER)

Practical Steps to Mitigate Virtualization Security Risks by Tripwire, Inc. April 2008 - (Free Research) Read this whitepaper to learn seven practical steps that IT organizations can take to mitigate the unique security challenges of virtualization. While some are directed specifically at virtualized environments, many of these steps are best practices.  (WHITE PAPER) READ ABSTRACT |

Fortifying the Pillars of IT Governance by AvePoint, Inc. February 2011 - (Free Research) This paper discusses what IT Governance entails, the business decisions that must be made prior to technology investment and implementation, the features in Microsoft SharePoint Server 2010 that encourage end-user adoption yet reveal unique governance challenges, and solutions available for enhancing Microsoft’s native governance functionality.  (WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

A Disruptive Force in the Analytics Industry - LMG Service Sets a New Benchmark for Retail Analytics thanks to Kognitio by Kognitio July 2008 - (Free Research) In this case study Loyalty Management Group (LMG), tried to find a way to offer retailers and suppliers the ability to analyze full Electronic Point of Sale (EPOS) data volumes to help them gain insight, intelligence and statistical confidence.  (CASE STUDY) READ ABSTRACT |

3 Steps to Faster EMR Adoption with Desktop Virtualization & SSO by VMware, Inc. January 2012 - (Free Research) This white paper outlines three key steps that your organization can take to accelerate EHR and CPOE adoption. Read on to discover out how to make it faster and easier to deploy new clinical applications while optimizing the clinician experience, protecting patient data, and reducing cost and complexity.  (WHITE PAPER) READ ABSTRACT |

Sea Star Line, LLC: Clear Sailing for Inbound Document Workflow by Esker Inc. July 2009 - (Free Research) Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings.  (CASE STUDY) READ ABSTRACT |

Suncorp Partners with NetApp to Transform IT for Competitive Advantage by NetApp January 2012 - (Free Research) This case study explores the journey that Suncorp took to eliminate IT inefficiencies, consolidate their seven existing data center locations into two and boost the production and cost-effectiveness of their IT operations. Read on to learn about the technologies they implemented in order to meet these goals.  (CASE STUDY) READ ABSTRACT |

Computer Weekly – 26 February 2013: European Commission targets data security by ComputerWeekly.com February 2013 - (Free Research) In this week's Computer Weekly, we look at the new IT security proposals from the European Commission and ask whether the benefits will be worth it. We reveal the challenges of managing big data, with help from some industry analysts, and hear from the Open University CIO on IT tools that support learning. Read the issue now.  (EZINE) READ ABSTRACT |

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT)

Tiered Storage Takes Center Stage (Horison) by Oracle Corporation December 2010 - (Free Research) This paper describes how tiered storage, as a storage initiative, has been proven to significantly reduce acquisition and operating costs for medium and large scale storage enterprises. Read this paper to learn more about how tiered storage is taking center stage.  (WHITE PAPER) READ ABSTRACT |

Transitioning to an Information Infrastructure by EMC Corporation August 2008 - (Free Research) EMC helps IT focus on the importance of information and effectively manage it in the face of exponential growth, a dynamic regulatory environment and constantly changing business requirements on increasing revenue and profit.  (WHITE PAPER) READ ABSTRACT |

Meet your Website Goals with Flexible, Reliable, User-Friendly WCM Platform by Limelight Networks, Inc. January 2013 - (Free Research) A stellar website can set you apart and drive your bottom line. However, most legacy web content management (WCM) platforms are difficult to use, unreliable, and inflexible. Read this case study to learn how one company overcame these WCM woes with a cloud-based platform and the benefits they are seeing because of it.  (CASE STUDY) READ ABSTRACT |

Key insights for an effective records management strategy by Iron Mountain December 2012 - (Free Research) Implementing new processes and workflows is just the beginning of establishing an effective records and information management (RIM) strategy. In this expert guide you will discover essential tips on how to ensure your RIM policy is not only highly effective but also sustainable. Read on to learn more.  (EGUIDE) READ ABSTRACT |

SANS Institute: Oracle Database Security, What to Look for and Where to Secure by Oracle Corporation June 2010 - (Free Research) To properly protect the information at the database layer there are a number of comprehensive measures that need to be taken. With this paper Tanya Baccum, SANS Institute analyst, examines these measures for holistically protecting Oracle database from inside out.  (WHITE PAPER) READ ABSTRACT |

Best practices for web experience management by OpenText March 2012 - (Free Research) In this expert e-guide, readers will learn best practices for allocating resources for CEM and tips for taking an employee-centric approach to CEM.  (EGUIDE) READ ABSTRACT |

15-Minute Guide to Increasing Customer Loyalty: An Introduction to Enterprise Feedback Management (EFM) by MarketTools, Inc. January 2011 - (Free Research) What is the relationship between a loyal customer and a profitable enterprise and what role can feedback play in improving loyalty? Organizations with fiercely loyal customers take the time to listen to feedback and integrate it into decision making. EFM solutions provide the tools needed help businesses transform feedback into business results.  (WHITE PAPER) READ ABSTRACT |

Dell 2-2-1 Solutions: High-Availability Virtualization with Dell PowerEdge R410 Servers by Dell and Microsoft September 2012 - (Free Research) This configuration guide walks you through the critical activities that take place during a virtualization deployment and describes a recommended reference architecture that can help you achieve your desired results. Learn more about the key features of this technology and how to properly enable them in this essential resource.  (WHITE PAPER) READ ABSTRACT |

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