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How to use Collaboration Oriented Architectures by ComputerWeekly.com
November 10, 2010 - (Free Research)
Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1.
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ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.
September 2005 - (Free Research)
ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care.
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When Availability Matters: Change Control for SaaS Providers by Tenzing Managed IT Services
December 2010 - (Free Research)
This paper examines that to build an effective change management framework and achieve high availability numbers for an SaaS application requires maturing IT processes along established best practices and investing in quality change management tools.
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CollabNet Success Story: Red Gate Software by CollabNet
October 2011 - (Free Research)
In order to maximize the benefits of a Scrum framework, software development teams need the right tools. Read this case study to find out how Red Gate Software implemented Scrum tools that gave them a shared framework and vocabulary, and improved transparency.
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Implementing On-Demand Services Inside the Intel IT Private Cloud by Dell, Inc. and Intel®
March 2011 - (Free Research)
By instituting a hosting automation framework that includes entitlement, quotas, transparent measured services, and data-driven business logic, Intel is establishing a true enterprise private cloud that provides a consumer-focused self-service portal. Download this white paper now to learn more.
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Web Content Control: Five Steps to a Successful Implementation by Untangle, Inc.
October 2009 - (Free Research)
Implementing Web Content Control can seem intimidating. It represents the uneasy marriage of network administration and human resource management. With a little forethought, however, it becomes straightforward and very effective. Read this whitepaper for a step-by-step overview of a successful web content control implementation.
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On-Demand ERP in the Enterprise: A practical CIO guide to implementation by NetSuite
May 2009 - (Free Research)
This paper sets out a framework for deciding on and implementing on-demand ERP within enterprises.. It examines key concerns such as data integrity in enterprise systems, maintaining compliance and ensuring proper process management, as well as discussing new skills and approaches to help maximize returns on investment.
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Information Classification: Information Stewardship in Practice by TITUS
April 2013 - (Free Research)
Information classification is vital for comprehensive information security. This whitepaper discusses the role that information classification plays in information stewardship, and also explains the organizational framework and technologies you need to implement it correctly. Read on to learn more.
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How to Get Started with Enterprise Risk Management by RSA, The Security Division of EMC
December 2010 - (Free Research)
Enterprise Risk Management is a practice that has been around for decades, tracing its roots all the way back to the early 1970s. It garnered much attention in the early 2000s when the New York Stock Exchange required all of its listed companies to mandate their Audit Committees to “discuss policies with respect to risk assessment and management.”
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Roadmap for Implementing a Multi-Site IP Contact Center by Avaya Inc.
May 2008 - (Free Research)
Explore a three-part guide to identifying the potential presented by Internet Protocol (IP), building a business case for migration to IP and ultimately designing and implementing an IP infrastructure.
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The Agile Checklist by VersionOne Inc.
July 2009 - (Free Research)
This paper presents a set of agile meeting and facilitation checklists that offer an easy framework to help guide software development teams through the various agile cycles. Read on to learn about the Agile Development Rhythms and start using the checklists presented herein to help get through the various agile cycles.
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Cloud Storage Efficiency Reporting Framework & Metrics by Dell, Inc.
July 2011 - (Free Research)
Access this white paper to learn how implementing cloud storage metrics can help you choose the right technology for increasing IT productivity and capacity management in your enterprise.
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5 Web Self-Service Pitfalls: What Every Contact Center Manager Must Know by eGain Communications Corp.
February 2010 - (Free Research)
This paper discusses and analyzes 5 myths frequently encountered in the context of self-service strategies and implementations, and offers proven industry best practices to counter them. This paper will be a valuable resource for you as you develop, implement, and refine your customer self-service strategy.
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BlackBerry 10 Apps: Samples and Demos You Can Implement Today by BlackBerry
January 2013 - (Free Research)
BlackBerry® is working hard to make your development process easier. This comprehensive presentation from the 2013 BlackBerry Experience Forum shares all the samples and demos you can find implement now. Watch and learn more about where to find valuable open source coding and resources, the BlackBerry ecosystem, Invocation Framework, and more.
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Meeting Compliance Objectives in SharePoint® by AvePoint, Inc.
February 2009 - (Free Research)
This document is intended to aid IT administrators and other stakeholders responsible for managing SharePoint deployments, in planning and implementing a comprehensive, reliable, and efficient compliance strategy appropriate to their organizational needs.
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