This document is designed to give you a better chance of successfully implementing CRM software solutions and focus is on implementing CRM software in small to medium sized organizations. 

Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity. 

Attend this webcast, led by seasoned Datalink storage experts, to learn exactly what deduplication can do for you-what's real and what's hype. 

In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now. 

St. Thomas University needed to do something to shorten their backup windows and make everything more reliable and more robust, so they chose Quantum DXi™ appliance. 

This white paper describes how today's end-to-end IT Service Management software can help you take control of the key business functions critical to most IT solution providers. Continue reading to learn more. 

As As companies implement SOA and extend their mainframes applications as web services, it is important that all applications be maintained and enhanced appropriately. 

This white paper provides a general overview of SAM benefits, and then addresses the specific issues involved in getting SAM up and running in your organization. 

This white paper discusses the issues associated with decision services in an SOA strategy, highlighting how business rule management systems can be used to overcome these challenges. 

This paper describes the science and practical application of an improved method for the specification of cooling for wiring closets. 

In this white paper data de-duplication, refers to a specific approach to data reduction built on a methodology that systematically substitutes reference pointers for redundant variable-length blocks (or data segments) in a specific dataset. 

To meet the increasing pressures of high availability and performance requirements, many IT groups are adopting IT Service Management ITSM, and change and configuration management CCM strategies. This paper lays out successful approaches.