ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 

This week’s Computer Weekly kicks off our Buyer's Guide to private cloud. It also contains our RSA conference coverage of the latest IT security trends and the future for Microsoft's Trustworthy Computing initiative. And we discuss the role of apprenticeships in encouraging more young people to work in IT. 

In May, 2010, Verizon Wireless told investors at Barclays Capital media and technology conference in New York that it expected to offer customers who signed up for its 4G services monthly “buckets” of data. 

In this expert e-zine, explore the numerous benefits of Exchange Online retention policies as well as the PowerShell script necessary to manage and implement them. In addition, discover techniques to repair Outlook Web App 2010, new tools from the Microsoft Exchange team, and the latest Exchange updates. 

New products and strategies in data storage and networking, including storage virtualization, IP and Fiber Channel hybrids and the evolution of hard disk drive storage. 

Greg begins with an introduction to storage and networking terminology, which helps to demystify complicating acronyms and other jargon used by storage and networking specialists. 

The Security Forum is a membership group of security experts from both the customer and supply sides of industry, government, and academia, who share a common aim to raise confidence levels in IT business operations. 

<p>In this exclusive E-Guide from SearchUnifiedCommunications.com, learn more about the intelligent network and how telepresence and visual collaboration is changing the modern enterprise. Uncover the extranet and desktop video requirements driving 2012 telepresence trends and how the iPad is changing enterprise video-conferencing strategies.</p> 

In the first of SearchUnifiedCommunications.com’s three-part guide on selecting collaboration products, this document takes a look at the business and technology issues associated with them and provides expert guidance on the benefits you can reap by taking advantage of the various types of collaboration solutions. 

Many organizations are looking to take advantage of the benefits of virtualization. However, it is important to plan ahead before your company begins virtualization implementation to ensure a seamless deployment. Access this expert e-guide for 10 best practices to follow prior to virtualization implementation. 

This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health. 

This case study details how Webank utilized HP's Global Method for Business Intelligence Implementation to replace its old data warehousing system with a more advanced platform and saw huge business benefits. 

This document is designed to give you a better chance of successfully implementing CRM software solutions and focus is on implementing CRM software in small to medium sized organizations.