InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Actuate Performancesoft Suite: Performance Management Solution by Actuate Corporation.. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate Corporation..

Enhanced Faxing and PDF Creation with MS Office 2007 & Exchange Server 2007 by Equisys Inc February 2008 - (Free Research) Learn the limitations of fax implementations and how to overcome them, problems with document creation and delivery, and factors to consider if you decide to use a third party.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Dialogue by Exstream Software. Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Driving Business Agility via a Software Supply Chain by Black Duck July 2008 - (Free Research) The purpose of this white paper is to lay out software development "supply chain" strategies, to nurture community culture, and to discuss techniques to improve code usage as software creation evolves toward greater complexity.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

OnDemand Professional - Documentation, Training, and Support for Rollouts by OnDemand Software (E-mail this company) OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

OnDemand Professional by OnDemand Software. OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Advanced Workflow: The SpringCM BPM Solution by SpringCM August 2008 - (Free Research) The SpringCM Advanced Workflow solution is designed to automate any complex business process regardless of the type of industry or the number of steps involved.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Customer Information Quality Protection and Assessment by Datanomic. A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

A Service Providers Guide to Accelerating and Monitizing Service Innovation by Alcatel Lucent September 2008 - (Free Research) A Service Delivery Environment (SDE) streamlines service creation, provisioning and management processes and enables efficient service agility, blending and personalization for a user-centric experience.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail by Information Builders Inc June 2008 - (Free Research) Designed to help organizations learn from the mistakes of others, this paper provides insight into the top-four worst practices for SOA integration.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Episode 3: Supporting Operations Transformation with Service Modeling Methodology by Alcatel Lucent June 2008 - (Free Research) Service Operations Modeling is a technique to characterize the operations of communication services and to establish a series of measurable and important indicators which span the entire lifespan of a service.  (PODCAST) READ ABSTRACT | GO TO PODCAST

6 Steps To ERP Implementation Success by IFS February 2008 - (Free Research) Implementing ERP, CRM, EAM is complicated. Here are six simple steps to take in order to manage that complexity.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS Applications - Supply Chain Management by IFS Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eCity Ledger - General Ledger & Financial Reporting for .Net2.0 by SLINGSHOT. The eCity Ledger application speeds the process of preparing and presenting accurate financial information.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Scalable Infrastructure for Distributed Video by Polycom, Inc. September 2008 - (Free Research) This paper explores several key components that enable creation of a scalable, distributed video architecture supporting the evolving requirements of the video-enabled enterprise.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Free! UML 2.1-Based Software Design Tool for Enterprises by Telelogic, An IBM Company Telelogic Modeler is designed to remove acquisition cost barriers by a key author and supporter of UML. This free modeling product allows users to leverage the benefits of improved communication by using a standard graphical language to specify, visualize and document systems and software designs.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

E-Guide - IP Enables Service Creation by Alcatel Lucent September 2008 - (Free Research) IP technologies, including Web 2.0 and the emerging interactivity of the Web, can be combined with service provider APIs and hosted features to create new revenues and new partnerships for network operators.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Data De-duplication Experts by Quantum. June 2008 - (Free Research) Quantum’s solutions allow data de-duplication technology to become part of a complete backup and retention solution set that also includes conventional disk backup, tape, and encryption, all supported with common management tools.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Astute Solutions and AberdeenGroup Benchmark Report: The Contact Center as a Profit Center: Optimizing a Self Service Contact Center With Speech, VoIP, Data Integration and Performance Analytics by Astute Solutions (E-mail this company) November 2006 - (Free Research) This Aberdeen Group benchmark report summarizes research conducted with call center, customer experience, and operations executives at over 150 companies. It outlines strategies, technology investments, practices, and innovations of best-in-class contact centers, and recommends specific improvement activities to help achieve contact center goals.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

SAS® Strategic Performance Management by SAS Institute Inc. September 2008 - (Free Research) SAS Strategic Performance Management facilitates the creation, communication and execution of strategy - promoting focus, alignment and agility throughout the organization.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

PRO Financial Solutions for Insurance Companies by Fiserv Insurance Solutions. PRO Financial solutions serve as the foundation of the Fiserv Insurance division’s Financial Management and Compliance suite, which encompasses eleven integrated solutions that promote a unified technical environment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Web 2.0 Applications: Measurement Challenges and How to Address Them by Keynote Systems February 2008 - (Free Research) The Internet and the Web continue to evolve, delivering new customer experiences and increased application utility. The label - Web 2.0 - signifies the newest and best examples of this evolutionary process.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Improving Customer Experience in the Insurance Industry - Leveraging the Power of an Enterprise Personalization Platform by Exstream Software. April 2008 - (Free Research) The purpose of this paper is to discuss the importance of an enterprise personalization platform that streamlines front-end and back-end document creation processes for straight-through processing, while allowing you to leverage custome…  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Procurement by Verian Technologies June 2008 - (Free Research) ProcureIT is a complete solution for automating the entire purchasing process, from purchase order creation on the front end to decision-making and reporting tools that provide management control, to integration with back office systems.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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