WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Top 10 Supply Chain Technology Trends by Intermec June 2008 - (Free Research) This white paper identifies the top 10 technology trends in mobile, industrial and supply chain operations environments and presents results from users who have adapted the technologies to improve their businesses.  (WHITE PAPER) READ ABSTRACT |

Effective print security for SMBs by ComputerWeekly.com April 2013 - (Free Research) Analysts Louella Fernandes and Clive Longbottom  discuss how integrated print management provides SMBs with a simple and scalable approach for print security.  (ANALYST REPORT) READ ABSTRACT |

Voice Architectures and Deployment Models by Global Knowledge December 2008 - (Free Research) Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.  (WHITE PAPER) READ ABSTRACT |

Top 10 Tips on Getting Started with Speech Analytics by Verint Systems April 2008 - (Free Research) By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value.  (WHITE PAPER) READ ABSTRACT |

CW+: Quocirca report: Effective public sector citizen communication by ComputerWeekly.com August 2010 - (Free Research) The UK public sector is in the midst of a period of transformation and improving citizen engagement will be key to the success of this change.  (WHITE PAPER) READ ABSTRACT |

Formtastic - The Complete Forms Solution for the IBM i Enterprise by Quadrant Software (E-mail this company) March 2013 - (Free Research) Bursting and mailing pre-printed forms can be costly and time-consuming.  Check out this brief resource to learn about a technology that prints intricately formatted documents using cost-effective laser printers.  (WHITE PAPER) READ ABSTRACT |

ZoomReader and ABBYY OCR: Mobility For Low Vision iPhone Users by ABBYY May 2012 - (Free Research) <p>Read this case study to learn about the ZoomReader application – a mobile app offering enlarged text to people with limited or low vision who need to see small text on-the go.</p>  (CASE STUDY) READ ABSTRACT |

Considering the Advantages of Voice for Your Forklift Fleet by Intermec February 2013 - (Free Research) View this white paper to learn more about why using voice technology and multifunction forklift-mounted terminals and scanners doesn't have to be an either or decisions. It provides detailed advice from early adopters on how to improve the value of using voice and other input technologies on multifunction forklift terminals.  (WHITE PAPER) READ ABSTRACT |

The True Cost of Legacy Voice Mail:  Why Move to Microsoft Exchange Unified Messaging by HP and Microsoft March 2011 - (Free Research) In an effort to understand the costs of maintaining and supporting legacy voice mail systems, COMMfusion LLC conducted a study to identify the quantifiable costs of maintaining and supporting legacy voice mail systems. The results are surprising. Read this paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Addressing Common Contact Center and Enterprise Business Issues with Speech Analytics by Verint Systems April 2008 - (Free Research) As a solution to contact center issues, this paper suggests Speech analytics, which gives organizations the ability tap into existing recorded customer interactions to gain actionable intelligence for improving business performance.  (WHITE PAPER) READ ABSTRACT |

AventX Attachment Printer by STR Software May 2009 - (Free Research) AventX Attachment Printer allows Oracle E-Business Suite users the flexibility to automatically print and collate any Oracle document with supporting database attachments. Operating seamlessly through the standard Oracle EBS print functionality, AventX Attachment Printer stands alone or is easily integrated with the AventX Oracle Connector.  (DATA SHEET) READ ABSTRACT |

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.  (WHITE PAPER) READ ABSTRACT |

Effective print management by ComputerWeekly.com April 2013 - (Free Research) Analysts Louella Fernandes and Clive Longbottom offer tips on developing an effective print management strategy.  (ANALYST REPORT) READ ABSTRACT |

Laser vs. Inkjet vs. Thermal Printers: How to Select the Right Label Printer by Intermec May 2011 - (Free Research) There are several factors to consider when selecting the right label printing solution to meet your company's specific needs. Read on for a brief overview of laser, inkjet and thermal technologies as they relate to label printing.  (WHITE PAPER) READ ABSTRACT |

Which Features Impact Mobile Printer Performance? by Intermec May 2011 - (Free Research) There’s more to printer performance than what’s listed on the product spec sheet. This white paper will help identify how features and other variables impact mobile printer performance in real-world operations.  (WHITE PAPER) READ ABSTRACT |

The next frontier for managed print services by ComputerWeekly.com February 2013 - (Free Research) MPS is extending beyond the enterprise to address requirements of mobile and remote workers, say analysts Louella Fernandes and Clive Longbottom.  (ANALYST REPORT) READ ABSTRACT |

Service excellence and Managed Print Services by ComputerWeekly.com September 2012 - (Free Research) First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom.  (ANALYST REPORT) READ ABSTRACT |

Sustainability through Managed Print Services by ComputerWeekly.com April 2012 - (Free Research) Managed print services offer far-reaching environmental benefits, helping a business reduce its carbon footprint, in addition to significant cost savings, according to this report from Quocirca.  (ANALYST BRIEF) READ ABSTRACT |

The mobile print enterprise by ComputerWeekly.com February 2012 - (Free Research) Quocirca looks at the case for mobile printing in the enterprise and suggests best practices for a mobile print strategy.  (ANALYST BRIEF) READ ABSTRACT |

Rethinking Managed Print Services (MPS) by ComputerWeekly.com November 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS)  and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure.  (ANALYST REPORT)

Closing the print security gap by ComputerWeekly.com November 2011 - (Free Research) This report provides an overview of the inherent risks when operating an insecure print environment and discusses the current market landscape while recommending some best practices for adopting an integrated information and print security strategy.  (WHITE PAPER)

CW+: Quocirca Report: 21st century enterprise print services by ComputerWeekly.com August 2010 - (Free Research) Despite the huge growth in electronic communications, printed output, whether internally produced or externally procured, is still widely used in 21st century businesses.  (WHITE PAPER) READ ABSTRACT |

Log Management Best Practices: Six Tips for Success by SearchSecurity.com August 2011 - (Free Research) The right log management tool can go a long way toward reducing the burden of managing enterprise system log data. However, the righ tool can quickly become the wrong tool unless an organization invests the time and effort required to make the most of it. Diana Kelley offers six log management best practices to ensure a successful implementation.  (EGUIDE) READ ABSTRACT |

Log Management Best Practices: Six Tips for Success by Novell, Inc. March 2011 - (Free Research) The right log management tool can go a long way toward reducing the burden of managing enterprise system log data. However, the righ tool can quickly become the wrong tool unless an organization invests the time and effort required to make the most of it. Diana Kelley offers six log management best practices to ensure a successful implementation.  (EGUIDE) READ ABSTRACT |

Computer Weekly – 5 February 2013: The third dimension – the innovation opportunity from 3D printing by ComputerWeekly.com February 2013 - (Free Research) In this week's Computer Weekly, as the cost of 3D printing technology falls, the opportunity for innovation for IT leaders is growing. The rise of big data has created a new role – data scientist; we find out what they do. And government COO Stephen Kelly talks about the reform of Whitehall IT. Read the issue now.  (EZINE) READ ABSTRACT |

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