This case study explores the journey that Suncorp took to eliminate IT inefficiencies, consolidate their seven existing data center locations into two and boost the production and cost-effectiveness of their IT operations. Read on to learn about the technologies they implemented in order to meet these goals. 

ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 

This white paper provides a general overview of SAM benefits, and then addresses the specific issues involved in getting SAM up and running in your organization. 

This paper examines the impact of de-duplication in a disk-to-disk-to-tape (D2D2T) backup and recovery environment. 

This paper discusses the paradox of strong password policies, evaluates several possible solutions, and recommends a password management solution that is cost effective and easy to implement. 

Windows 2003 Server, its workstation cousin Windows XP, and its predecessor, Windows 2000, all bring substantial advances in both reliability and security compared to Windows NT 4.0. This briefing lays out the main security features of the Windows 2003 operating system family, and put them together into a "big picture" context. 

<p>There is always room for data centre improvement, but determining what steps you need to take to realise tangible business benefits can be a challenging task. This white paper outlines a data centre improvement strategy and reveals key points to keep in mind as you put it into place.</p> 

Since power and cooling is needed to run the data center, it is essential that data center managers find ways to lower costs. This expert e-guide explores how you can implement the right power and cooling strategies for your environment to reduce overall energy costs. 

In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now. 

In this expert e-guide, learn how you can increase business agility by implementing effective capacity planning and VM management. Plus, access an exclusive FAQ that clarifies how and why you should leverage virtualization storage consolidation and shared storage to reduce costs while supporting advanced virtualization features. 

This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money. 

This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing. 

There is a clear financial case that favors SMB adoption of virtual environments or cloud computing. The decision of which strategy to choose is less clear simply because the stakes are so high. This paper compares both strategies and point out the best option for SMBs.