ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 

This paper describes how the movement toward broad BPM Programs has changed what companies need in terms of BPM technology and “know how.” We describe 3 steps for establishing a solid foundation for a BPM Program that will enable your organization to scale its process improvement capability in a way that will deliver maximum value to the business. 

In just a half hour, we can show you how the web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. 

In 30 minutes, we'll introduce you to QuickBase, the leading, hosted workgroup application platform. 

This week’s Computer Weekly examines the growing threat from smartphones being targeted by hackers and viruses as the devices are increasingly used for work. Hospitality giant Mitchells & Butlers talks about its migration to the cloud and the CIO of Airbus discusses his IT priorities and how he spends €500m a year on IT. 

This paper examines the impact of de-duplication in a disk-to-disk-to-tape (D2D2T) backup and recovery environment. 

St. Thomas University needed to do something to shorten their backup windows and make everything more reliable and more robust, so they chose Quantum DXi™ appliance. 

This paper will compare the projected five-year cost of ownership of the Dell DX platform against tape and network attached storage alternatives, and will examine many of the other important considerations that must go into any smart archiving platform purchasing decision. 

While data warehouses are important for many types of analytical systems, they aren’t always necessary. Building a data warehouse can dramatically increase the cost of a BI project. This paper describes data warehouses, along with many other options for placing relevant, timely information in the hands of business users. 

How does a dynamic U.K. business get its large customers to entrust it with their data? The answer is to deploy a Quantum data deduplication solution. By implementing a comprehensive disk-to-disk-to-tape (D2D2T) backup and restore infrastructure based on the Quantum DXi-Series.. 

Read this white paper to learn how a continuous quality assurance provides organizations with a comprehensive  approach to delivering technical and business quality. 

This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification.