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Achieving Service Excellence Across The Enterprise by Numara Software
February 01, 2009 - (Free Research)
Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
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The Agile Project Manager by VersionOne Inc.
June 08, 2009 - (Free Research)
This white paper will explore the impact agile development methodologies are having on the Project Management community, what new skills are required, and what the Project Manager can do to ease the transition.
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5 Levels of Agile Planning: From Enterprise Product Vision to Team Stand-up by Rally Software Development Corp.
August 2008 - (Free Research)
Existing agile methods often focus on small, single-team projects, overlooking the broader impact of large programs. This paper outlines a distinct planning framework that has been successful in large-scale agile software development projects and relies..
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Green IT Matters at Wipro LTD by Wipro Technologies
September 2009 - (Free Research)
In September 2009, Wipro Ltd (Wipro), a global corporation in the Information Technology Enabled Services (ITES) industry which was head-quartered in Bangalore, India, was reviewing its Green IT plan. Read this white paper to learn more about Wipro's quest to become a true ecologically sustainable company.
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Virtualization, Cloud Computing and the IT Service Catalog by newScale, Inc.
October 2009 - (Free Research)
In this webcast, learn about an IT service catalog that will help you achieve virtualization benefits like cost savings and IT agility. Discover a new operating model that enables effective virtualization and cloud computing management. Learn how IT can become more cloud-like and explore how to pave the way for an internal cloud.
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The Agile Business Analyst by VersionOne Inc.
September 2008 - (Free Research)
This white paper discusses the significant impact of agile development techniques on the business analyst community. Gain insight into the skills required by analysts for effective agile development, as well as the steps for a transition to agile...
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Ten steps to better requirements management by IBM
October 2008 - (Free Research)
Requirements definition and management is an activity that has the potential to deliver a high, fast ROI. This white paper explains the characteristics of a good requirement and presents ten steps to better requirements management. Read on to learn how better requirements translate into easier, higher quality projects.
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Changes to the PMBOK® Guide, 4th Edition, and What You Should Know by Global Knowledge
March 2009 - (Free Research)
In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published generally recognized good practices (according to PMI's 4th edition FAQs).
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Presentation Transcript: Governance in Project Portfolio Management by AtTask
September 2009 - (Free Research)
This is a transcript of a presentation by Brian Turner, Chief Service Delivery Officer at Point consulting firm. He discusses how to keep governance relevant and effective in today’s tough times, what factors drive effective governance structures and what strategies make those governance structures in your organization more effective.
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Data Center Projects: Growth Model by APC
November 2008 - (Free Research)
Long term data center or network room capacity planning may seem impossible in the face of evolving IT technology and business requirements. This paper shows a simple and effective way to develop a capacity plan for a data center or network room.
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Improving Business by Improving Fax by Esker Inc.
November 2009 - (Free Research)
The paper will discuss key factors to consider with regard to fax technology, the impact of your faxing system on business processes, product selection and project execution. This paper advises an approach centered around choosing a vendor who is still paying close attention to fax communication as it relates to business processes.
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Managing Change Effectively with ERP: The Impact On 5 Key Business Functions by Infor
December 2009 - (Free Research)
This white paper examines the impact of using disparate systems versus an integrated ERP system on your manufacturing operations. The detailed charts on the following pages provide insight into how the inefficiencies associated with change management today can be easily and cost-effectively eliminated.
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Delivering More Value: What’s New in RRC 2.0 by IBM
November 2009 - (Free Research)
IBM Rational ® Requirements Composer helps teams define requirements more effectively and apply 'just enough' management to them across the project lifecycle. Join this webcast to learn more.
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Rational Build Forge Value Estimator by IBM
November 2009 - (Free Research)
Take two minutes to determine the value that Build Forge can provide your organization with the new Build Forge Value Estimator. This automation and visibility positively impacts your organization by reducing idle time, errors and rework. Try it today.
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Five Cost-Effective Ways to Enable Fast Recovery by i365, A Seagate Company
November 2009 - (Free Research)
This white paper reviews options for a multifaceted recovery strategy, ensuring that your key systems are protected with maximum efficiency at minimal cost.
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Taking Relationship Management to a New Level with Microsoft Dynamics CRM by Microsoft
September 2009 - (Free Research)
Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
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Deliver Application Integration Projects in Days by Cast Iron Systems
February 2009 - (Free Research)
This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months.
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