Effective IT service delivery is critical for any business to run smoothly, however, many organizations are finding that this can be challenging in a cloud environment. This white paper offers key tips on how to overcome this issue and ensure optimal performance of your IT environment by leveraging new, advanced service assurance solutions. 

This podcast, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis. 

This report is the first in a series of studies conducted by KnowledgeStorm and Universal McCann that will take a strategic look at the impact the blogs, podcasts and other emerging media formats have on B2B technology marketing. This first installment examines podcasting and provides valuable insight into this red-hot delivery mechanism. 

This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 

Health IT Exchange expert James Truesdale’s thoughts on how the upgrade of ICD-10 coding will affect health care organizations, and why delaying the inevitable transition could have negative results on revenue cycle. 

<p>Uncover tips and techniques to help you prepare your IT department for 2012’s top IT initiatives, from virtualization to cloud computing to video.</p> 

Legacy networks aren’t fulfilling the needs of modern organizations. Discover how software-defined networking (SDN) powered by the OpenFlow protocol can be a game changer for you by helping you achieve a next-generation network that satisfies all of today’s needs. 

Connecting Through Content, Issue Two examines how technology buyers search for content and how marketers deliver content to them. Content distribution channels, user search techniques, content registration behavior and other aspects of content distribution and syndication are evaluated. 

Noted author Jim Metzler reports on the emergence of vWOCs. From the data center to the branch, virtualization is enabling a revolution in how WAN optimization is acquired and deployed. Whether combined with traditional physical appliances or fully virtualized, the new choices make universal network optimization a reality. 

Learn about the expanding requirements placed on the WAN and uncover how a WAN solution can help you meet the growing needs of applications and users. 

Nearly half of office employees access Facebook during work.  Nucleus found companies effectively lose an average of 1.5 percent of total office productivity when employees can access Facebook during the work day. 

Explore the impact of the cloud on application design, development, management and maintenance for enterprises and for the growing mobile app market in this e-guide. Plus, find out how businesses are rethinking mobile app development.