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Presentation Transcript: Demystifying ROI for Managed Services for IPT (IP Telephony) by Dimension Data

July 22, 2009 - (Free Research)
If you're looking to better manage your IP telephony but don't know where to start, this presentation transcript, taken from the webcast of the same name, can help. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

White Paper: Controlling Recreational Peer-to-Peer Traffic to Improve Application Performance by Exinda Networks

April 24, 2008 - (Free Research)
This white paper provides a practical overview on the evolution of recreational P2P traffic, how it is impacting corporate networks and, offers specific recommendations for controlling these recreational applications. 
(WHITE PAPER) READ ABSTRACT |

Dark Pools of Liquidity: Understanding & Technology dependencies for the future by Wipro Technologies

May 12, 2009 - (Free Research)
This white paper provides insight into the dark pools of liquidity, discusses the mechanism of dark pools trading, advantages and how technology would impact the operations or provide benefits in trading over this medium. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Planning, Deploying and Managing Enterprise VoIP by CA Technologies.

April 2008 - (Free Research)
The goal of this white paper is to help the reader gain a better understanding of the challenges presented by VoIP as well as what must be done from a planning and management perspective to successfully deploy VoIP. 
(WHITE PAPER) READ ABSTRACT |

Genesys Global Consumer Survey - 2007 by Genesys

March 2008 - (Free Research)
This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations. 
(WHITE PAPER) READ ABSTRACT |

The AT&T Telepresence Solution: Transforming Business at AT&T by AT&T Corp

April 2010 - (Free Research)
This paper details the gains AT&T has achieved from using the AT&T Telepresence Solution: Improved productivity, increased business velocity, controlled costs, strengthened business relationships and reduced environmental impact. 
(WHITE PAPER) READ ABSTRACT |

Maximize Your Collaboration Investment by Choosing the Right Services Approach by Cisco Systems, Inc.

June 2010 - (Free Research)
This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners. 
(ANALYST REPORT)

UK IT priorities 2012 by ComputerWeekly.com

August 2012 - (Free Research)
This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies. 
(IT BRIEFING) READ ABSTRACT |

Session Border Controllers: Addressing Tomorrow's Requirements by Metaswitch Networks

September 2011 - (Free Research)
This white paper discusses how IP-based service innovation will impact and shape the future of session border controllers. 
(WHITE PAPER) READ ABSTRACT |

IPv6 Transition Planning and Techniques for DNS and DHCP by Cisco Systems, Inc.

July 2011 - (Free Research)
Tune into this webcast which addresses common issues and concerns related to the transition to IPv6 and customers will learn about the following with respect to DNS and DHCP. 
(WEBCAST) READ ABSTRACT |

A Holistic View of SIP Trunking Solutions by Siemens Enterprise Communications

December 2010 - (Free Research)
Get a holistic view of the potential costs and savings associated with SIP trunk consolidation.  Uncover actual costs and savings models, a review of key technical considerations, primary design considerations, and a discussion of a holistic architecture that can take you from SIP trunking to UC easily and economically. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Improving Time-to-Value by Polycom, Inc.

July 2011 - (Free Research)
Read this whitepaper and discover the challenges and benefits of integrating UC and video conferencing. Learn how to best manage the implementation and overcome the obstacles to success. 
(WHITE PAPER) READ ABSTRACT |

Polycom UC Intelligent Core: Scalable Infrastructure for Distributed Video by Polycom, Inc.

July 2011 - (Free Research)
Access this paper to learn of the scalability issues in the core of your UC network. Discover the approaches to creating a scalable, intelligent, distributed video infrastructure that supports today's video-enabled organizations and service providers offering video services. 
(WHITE PAPER) READ ABSTRACT |

Hosted VoIP Savings Calculator by Polycom, Inc.

June 2010 - (Free Research)
To see how much your company can save by implementing a Hosted VoIP solution, try this free, easy-to-use tool that requires just a few user inputs to quickly assess your potential savings. Businesses can now visualize the immediate and long-term cost savings and have a sound financial validation for moving forward with Hosted VoIP. 
(ASSESSMENT TOOL) READ ABSTRACT |

Anatomy of an IPv6 Unicast Address by Command Information

June 2008 - (Free Research)
IPv6 is the next generation Internet protocol. It was designed to replace the current version, IPv4, and will bring superior reliability, flexibility and security to the Internet. 
(WHITE PAPER) READ ABSTRACT |

Entrust IdentityGuard for Enterprise by Entrust, Inc.

January 2007 - (Free Research)
As an established global leader in layered security strategies, Entrust offers a cost-effective versatile authentication platform that can help organizations protect the identities of employees and partners accessing sensitive enterprise data. 
(WHITE PAPER) READ ABSTRACT |

How to Effectively Transition to VoIP and IMS - Big Bang or Phased Approach? by Alcatel-Lucent

July 1967 - (Free Research)
This white paper describes the key drivers motivating service providers to migrate to IPbased networks as well as the most effective first steps, including the network topologies involved in the transformation. 
(WHITE PAPER) READ ABSTRACT |

Key Considerations for MPLS IP-VPN Success by XO Communications

April 2012 - (Free Research)
<p>Uncover the benefits of an MPLS-based private IP network and learn how it can not only help you simplify network management and reduce costs, but also prioritize application, create and improve disaster recovery, and much more!</p> 
(WHITE PAPER) READ ABSTRACT |

Business Case for Integrated Unified Communications and Contact Center Solution by ShoreTel

June 2010 - (Free Research)
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates. 
(WHITE PAPER) READ ABSTRACT |

Five Steps to Ensuring a Successful VoIP Migration by inContact

September 2010 - (Free Research)
This paper presents five key steps that will ensure a successful migration from legacy voice technology to VoIP in a contact center or enterprise environment. Continue reading to learn more about these five steps and learn how they can help you. 
(WHITE PAPER) READ ABSTRACT |

VoIP: How to Plan for the Bandwidth and Calculate the Cost Savings by Global Knowledge Network, Inc.

October 2005 - (Free Research)
The economic drivers for VoIP are catching the attention of CFOs, CIOs, and others involved in costs. Learn how to justify the costs of implementing VoIP and how to plan for its bandwidth. 
(WHITE PAPER) READ ABSTRACT |

Simplifying Contact Center Technology by Oracle Corporation

August 2008 - (Free Research)
Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology. 
(WHITE PAPER) READ ABSTRACT |

Infrastructures for Innovation by Qwest Communications

May 2010 - (Free Research)
A difficult economy is impacting IT investments, but advanced communications infrastructures bring opportunities for innovation and cost savings. Read this paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Optimize Multi-vendor Voice and Data Networks for Service Quality, Responsiveness, and Cost of Delivery by CA Technologies.

August 2008 - (Free Research)
Learn how CA Network and Voice Management solution improves the quality of service, reduces the impact of service disruptions and controls OPEX and CAPEX through better use of resources. 
(WHITE PAPER) READ ABSTRACT |

Improving Customer Satisfaction through More Effective ICT Strategies by Alcatel-Lucent

January 2008 - (Free Research)
Companies that want to maintain a competitive edge, both now and in the future, are realizing that reactive customer interaction services must be replaced by a more proactive approach that recognizes the growing user-centricity of consumer ... 
(ARTICLE) READ ABSTRACT |

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